Sears reviews and complaints 1
View all 2940 complaintsSears - failure to answer/ left on hold indefinately
Was interested in purchasing 4 tires from Sears Auto Center (approx value of $600) Called numerous times on Saturday, Sunday & Monday with no answer. Used web number which was same as number given by Sears main store who could not help with a connection to the store. Finally got through today and was immediately put on hold but no one returned to talk to me after an extended period of time (more than 10 minutes)
The complaint has been investigated and resolved to the customer’s satisfaction.
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