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CB Retail Stores Ross Dress for Less 2550 E 79th Ave, Merrillville, IN, 46410, US
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Ross Dress for Less
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Ross Dress for Less company logo

Ross Dress for Less

2550 E 79th Ave, Merrillville, IN, 46410, US
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Website
www.rossstores.com
Phone number
+1 (219) 942-2681
Category
Retail Stores
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:30 am - 9:30 pm

Ross Dress for Less reviews and complaints 1

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6:41 pm EDT
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Ross Dress for Less - Customer service

May 2. 2023

Store 1468 located in Merrillville. Indiana

Went to store to return some items. The line was long with one lone Associate (red hair), so I decided to leave the items and go shopping.

I shopped for a while and the line was still long when I was ready to shop out.

I asked the Associate if she could call for assistance, she rudely reply "You can come help me"! The Associate continued on slowly until two more Associates (one a manager) joined her. At no time did any of the three apologized.

When it was time for me to check out, I could see the first Associate pointing to me and in response the Associate (said to me the manager looked at me and rolled her eyes and said something. I then try to explain to the Associate that I asked the Associate to get assistance and she took it wrong. The Associate (#2273501) siding with them returned the items I brought back and told me that she is refusing to check me out and I should get out the store.

Desired outcome: I am demanding an apology and request that all those items I selected be given to me as a partial compensation.

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