Steak 'n Shake reviews and complaints 1
View all 1729 complaintsSteak 'n Shake - Service/Looks of Store
I stopped 7/14/23 @ around 1:45p in Goshen Steak n Shake 4025 Elkhart Rd [protected]. The outside of the store was hideous. Weeds were growing everywhere even @ the curbs & flower beds.
They didn’t have any ice for drinks! It’s 89 deg out & NO ICE! Then I look through the drive through window & not one employee had a hairnet on the guys all had long hair. Board of Health violation. Then they had no sacks to put my burgers & fries in. I even had to ask for k napkins! I do not know who the General Manager of that store is but if they worked for me they would be looking for a new job. Everything I mentioned is Management not employees. Bad Management = Bad Employees.
Also I tried calling Corporate Office & they wouldn’t answer any phone. It’s like Corporate doesn’t care either!
Desired outcome: Clean up the store so it actually looks like it’s open for business & not closed & out of business
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