PetSmart reviews and complaints 1
View all 638 complaintsPetSmart - grooming
Our puppy went for grooming, not properly cleaned and bathed. Once we brought him home, we noted blood coming from his back side. We noted him bleeding from his buttocks. We complained to the store took the puppy back, all they said was it was a scrape not a cut. There was no sympathy or ownership of the concern we had. The store manager came across disrespectful and rude. We were concerned for our animal and the store dismissed us.
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