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CB Residential Rentals Public Storage 2901 W Touhy Ave, Elk Grove Village, IL, 60007, US
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Public Storage
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Public Storage

2901 W Touhy Ave, Elk Grove Village, IL, 60007, US
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1 complaint
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Website
www.publicstorage.com
Phone number
+1 (224) 366-0886
Category
Residential Rentals
Working hours
Mon
9:30 am - 6:00 pm
Tue
9:30 am - 6:00 pm
Wed
9:30 am - 6:00 pm
Thu
9:30 am - 6:00 pm
Fri
9:30 am - 6:00 pm
Sat
9:30 am - 5:00 pm
Sun
9:30 am - 5:00 pm

Public Storage reviews and complaints 1

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2:21 pm EDT
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Public Storage - Public storage. Bogus chatge of $16 and enrolled me in autopay. Didn't sign up for that!

New customer lease storage unit. It said online it was supposed to be $1 for the first month they did not give me that, twas full price. and on top of it after I paid for the initial administration fee $29 for the first month. I had to pay for the lock which is $22 and then had to get mandatory $15 a month insurance a few days later they just charged me a random $16 for no apparent reason and I have no idea what that's for and apparently they don't know what it's for either but they won't refund it. Also automatically enrolled me in autopay and I have no idea how to take it off I did not sign up for that!

Desired outcome: Refund $16 or credit bill. Remove Autopay! Please n thank you

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Public Storage - Public storage. Bogus chatge of $16 and enrolled me in autopay. Didn't sign up for that!
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