Dollar General reviews and complaints 1
View all 3835 complaintsDollar General - Store manager closed down a checkout lane with me standing next in line.
626 River Oaks Dr
Calumet City, IL [protected] jan 2023 at 11:30am central time
At the above location and time, I was standing in line, there were 2 checkouts open, the first one was held up because of the app not working on a customer's phone and the other lane was working normally; when it was my turn to checkout, the manager (the tiny little shrimp of a black man), rushes over from the first checkout and slams the sign down in front of me and states "can't you read? this lane is closed" I am standing right there with an armload of items with nowhere to place them, so I dropped the items on the counter and headed to the door with the little jerk shouting profanity at me and telling me that I am banned from the store and he will call the police.
I don't normally shop at "discount retailers" for this reason and about 50 others, and I won't be frequenting this location or any other dollar general locations in this lifetime.
This company has a pattern and practice of treating customers poorly.
Desired outcome: I strongly recommend that the little tiny jerk be placed on "indefinite leave" and a more suitable replacement assigned to that location.
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