Public Storage reviews and complaints 1
View all 322 complaintsPublic Storage - Rent increases
My rent on a 10x10 space went from $181 to $238 a month. If I reserve a new 10x10 unit at the same location, I can rent it for only $154/month! To increase yearly rent for existing renters by 31% while offering the same unit for 35% LESS is a scam. I can find interior storage elsewhere for even less. This company offers low rent the first year, and relies on renters being too lazy to want to move their stuff, so they will pay the outrageous year over year rent increases. A 31% increase in rent is criminal.
Desired outcome: I can move my stuff to a new unit in the same building and save over $1000. I am willing to pay the same rent as I am now ($181 per month) for the next year for the same unit, otherwise I will move.
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