Burger King

I go to the store on bluelakes blvd in twin falls idaho pretty regularly! I love the iced coffee! It is a big hit for me. I do not however appreciate waiting in the drive through to place an order for five minutes, nor do I appreciate waiting in the drive through line for 10-20 minutes depending on whether or not my order is ready when I get to the window. The order of my food is usually wrong. I do not eat cheese and I order it without cheese every time and the receipt states no cheese however, there is usually cheese on the item I order. My coffee I order as a large, and it always comes as a small. After I have repeated my order 2-3 times to the individuals at the store. The other twin falls location is quick and efficient but I do not always have time to go there. This is very disappointing to me as I spend plenty of money at these stores almost daily.

This morning (Aug- 8- 2019@ 4:20 am) I ordered food from one of your restaurants. The store manager took my order and seemed to have no problem as I watched the cook walk by the window wearing no hairnet or shirt on his way to the grill to cook my food. I could clearly see all of his tattoos and armpit hair as waved to me wearing only a white tank top type T-shirt. It was disgusting.

I understand it can get hot back there working the grill, however I used to work in the food service industry myself years ago and there was a strict dress code for employees handling food. If this is acceptable conduct to your corporation for a manager and employee then please explain that to me in a very convincing way so that I do not have a reason to file a complaint to the health department.