Menu
CB Glasses and Lenses Stanton Optical 1700 W Karcher Rd, Nampa, ID, 83651, US
Stanton Optical company logo
Stanton Optical
reviews & complaints
Stanton Optical company logo

Stanton Optical

1700 W Karcher Rd, Nampa, ID, 83651, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
T
3:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Stanton Optical - To get a decent priced pair of glasses

We went to Stanton optical in Nampa Idaho for glasses. While we were waiting, several people came into the store looking for their glasses & were angry they had waited so long and not been notified that they were even in. We should have left right then and saved ourselves a lot of grief. Not only are they overpriced but we waited a month for glasses. When I finally got my glasses I could see better without them. They lost my husband's glasses all together. We were never notified when his glasses were found. When we went back a week later, We were told "well, they've been here waiting for a week". We were never notified and the woman said she would call us when they were found. When I asked why they didn't call, she said "if I had to call everybody when their glasses came in, I'd have to hire another person." Even though it was the same person that said she'd call. The manager and the woman at the front desk were the most unprofessional ignorant (human beings) we have had the misfortune of dealing with in a very long time. I called the corporate office. They were absolutely no help. We wound up getting the money back for our glasses but we're still out $200 for our eye exams. Lesson

learned! Don't make the same mistake!

Desired outcome: The outcome would have been to get a decent priced pair of glasses in a timely manner without having to deal with Incompetent, unprofessional employees! Money back for the eye exam would be a good start

Read full review of Stanton Optical
Update by Tlbc
Jan 27, 2023 4:01 pm EST

We will never go to Stanton optical again! This has been the worst experience in a very long time! Totally ripped off.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.