Zaxby's reviews and complaints 1
View all 393 complaintsZaxby's - Service and management
We stopped at Zaxbys in Athens Ga off Barnett Shoals and the service was terrible. There were over 10 employees on front counter and 4-5 in the back. No one was doing their job. Shakira was on the Register and was very rude. No one knew what they were supposed to be doing. There were 8 cars in drive thru and no one being helped. They need new management! I was patient as well as 3 other customers that had to come in because their order was wrong and incomplete. They need help at this location and proper training. If it weren’t for Christian Sailors everything would have been a disaster. Christian was doing his best to everyone’s orders corrected and out to them while everyone else was not worried about the customers.
Desired outcome: Christian sailors needs a raise and recognition. This place needs new management!
Latest Zaxby's Reviews
Food and service Food and service Zaxby's restaurant Horrible Customer Service Unprofessional gmGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!