Best Buy reviews and complaints 1
View all 1145 complaintsBest Buy - Treated like a criminal in Southside Blvd Best Buy Jax
Copied from Facebook.. I am livid and will NOT be treated like that
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I try to buy from local stores, even when they're multi nationals; they still employ local people
Today.. I nipped in to the Southside Best Buy over lunchtime to buy some headphones for my vacation.. Not an expensive pair.. $40. When I go to check out they ring me up for $70!
I tell the agent and he walks with me to the shelf and checks every exact same box before deciding that I was indeed telling the truth and wasn't a criminal 🤬🤬🤬
He has to speak to a manager upon his return to the register. She comes across and scans the box on her phone and decides that I must indeed be planning a heist and her colleague is not to be trusted. She decides she needs to repeat the shelf check and I decide that I am to the back teeth of this BS and try to talk to the manager. He is actually the manager of total indifference by his immediate suspicion. I now decided that they can stick their headphones up their 🫏, called HQ and Amazon gets my business, which for the past 20 years has resulted in multiple TVs, computers, printers, sonus surround sound, DVD players, ipods, ipads and iPhones.. I didn't steal or gip any of those transactions either 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Desired outcome: I want a phone call and an apology from the Regional Director respondible for the store. This is NO way to treat a customer just because your Tag / POS systems get out of line.
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