Spirit Airlines reviews and complaints 1
View all 379 complaintsSpirit Airlines - Flight
I was charged 541.45 when I should of been charged 115.66. I already talked to customer service at spirit airlines as well as a supervisor but they said they're not able to issue the refund even though this was their fault and not mine. The charge of 541.45 they were not able to break down and explain how it got pushed through credit card processing and I never received an email or phone call with this new higher charge they just pushed it through somehow which I don't understand how since I only agreed to pay the 115.66 below which was what was stated on their payment page of the website before I pressed submit. It was pending at 541.45 and I assumed it would get corrected to the 115.45 amount but it went through somehow. My confirmtion code is KC9R6Y. I have 2 separate confirmation emails which show the amount of 115.66, not the 541.45 that I was charged.
Desired outcome: I simply want my refund as they charged me incorrectly. I never authorized payment for that amount so how it got authorized for that amount I have no idea and want my refund.
Latest Spirit Airlines Reviews
Flight got canceled and the rebooked flight was for 3 days from now They broke my husbands walker after putting it in the luggage compartment. Inaccurate information in changing a flex ticket. Missed my flight due to poor bag checking organization by spirit Fraud charges to my account totally over $6000Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!