Toyota reviews and complaints 2
View all 1215 complaintsToyota - dealership lies & has horrible customer service
This is the absolute WORST dealership I have ever had the misfortune of dealing with. This dealership is full of employees who are rude, lie to you and difficult to deal with. We went to Sun in August of 2014 because they mailed us a "pre-approved" letter. When we met with the salesman he basically wouldn't show us anything except the 2014 Camry even when I told him it was more expensive than we would like, he said "they could make it work", we spent HOURS with him while they tried to put a deal together and when they couldn't make the numbers work after almost 4 hours (plus an hour drive there) we left but not before our sales rep Dan Bateman got an attitude with us and became extremely rude because we wouldn't "Try the high payment", seriously, they asked me to just try making a payment I said I could not afford. Fast forward to March 2015 where I get pulled over for having a "stolen tag" and come to find out that they transferred my tag before we even signed any paperwork and then NEVER transferred it back! I called and left messages for someone to call me back, no call back. Then I call and get Donald in accounting on the line and he is rude with me, the person who was treated like a criminal for a mistake HE MADE. This is one of the absolute worst dealerships I have ever dealt with, I would NEVER recommend them. I have told everyone I know to stay far, far away from them and I will continue to do so. Save yourself a lot of trouble and headache and go somewhere else. I ended up buying a car recently from Crown Kia and they were amazing, a completely different experience and it went so much better than with Sun.
Toyota - dealers lies
Before I bought a Yaris from Sun, the salesman said he would have the windows "tinted within two hours" that was over 2 years ago ! Still no tint !
When I call Sun to ask to speak with the manager I'm told he's on "vacation" it seems the manager is on a perpetual vacation, I gave up trying to get the windows tinted.
The salesmen at Sun are the typical say anything to make a sale, sleazy salesmen.
I'll never ! go back to that place ! and I tell my friends to avoid that hell hole !
Jay L
The complaint has been investigated and resolved to the customer’s satisfaction.
Sun Toyota are huge crooks so f uck them!
If I could give ZERO stars I would but you're forced to put at least 1. This dealership is full of employees who are rude, lie to you and difficult to deal with. We went to Sun in August of 2014 because they mailed us a "pre-approved" letter. When we met with the salesman he basically wouldn't show us anything except the 2014 Camry even when I told him it was more expensive than we would like, he said "they could make it work", we spent HOURS with him while they tried to put a deal together and when they couldn't make the numbers work after almost 4 hours (plus an hour drive there) we left but not before our sales rep Dan Bateman got an attitude with us and became extremely rude because we wouldn't "Try the high payment", seriously, they asked me to just try making a payment I said I could not afford. Fast forward to March 2015 where I get pulled over for having a "stolen tag" and come to find out that they transferred my tag before we even signed any paperwork and then NEVER transferred it back! I called and left messages for someone to call me back, no call back. Then I call and get Donald in accounting on the line and he is rude with me, the person who was treated like a criminal for a mistake HE MADE. This is one of the absolute worst dealerships I have ever dealt with, I would NEVER recommend them. I have told everyone I know to stay far, far away from them and I will continue to do so. Save yourself a lot of trouble and headache and go somewhere else. I ended up buying a car recently from Crown Kia and they were amazing, a completely different experience and it went so much better than with Sun.
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Sun Toyota are the biggest crooks ever so f uck them!
Sun Toyota sucks and I hope it goes out of business.