Family Dollar reviews and complaints 1
View all 2293 complaintsFamily Dollar - attempt to steal
On May 15, 2010 approximately 6:50 p.m. my boy friend and i was shopping at this family dollar like we normally do. After grabbing a few things we headed over to the cashier to pay for our merchandise. While getting my money out to pay for my things my money fell on the floor, I didn't notice it at first, but by counting all my money at the register a twenty dollar bill was missing. While counting my money the sercurity guard that was standing in front of the store walked over behind me and turned right around, and i watch him as he was dragging his foot back to where he was standing. By him walking behind me and turning right back around thats what made him look suspect, so I politely ask him did he see or moved the twenty dollars that was on the floor he replied no. So as we was going back in forth with words i walked over to where he was standing in there was my twenty dollars on the floor where he dragged it back to. My boyfriend picked up the money then we ask if we could speak with the manager and they say we had to come back in the mourning. We went back the next mourning, spoke with the manager and he apologize for what happen. Now i don't feel safe shopping at this family dollar because the man that tried to steal my money is a security and still employed here.
The complaint has been investigated and resolved to the customer’s satisfaction.
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thats not true they do work for FD, FD HAS THE CONTRACT WITH THE SECURITY FIRM
In Family Dollar Stores that have security, the Security Officer(s) are not employed by FDS, they are by Contract from a Security Firm, all the store can do is put in a complaint to the Firm.