Intex Recreation

I Purchased the 2020 model. I found that the 2nd suction port had no flow at all. Filed a claim with Intex they sent a replacement spa and it turned out to be the 2021 model. I then set it all back up with the replacement spa and found that the 2nd port once again had no suction at all. So I cut into the 1st spa to find out why there was no flow on the 2nd ports of both spas... turns out they manufactured the spa with hoses that are too short causing them to kink. And based on numerous other owners' feedback of this exact model, after posting this fact on Amazon, eBay, and Walmart reviews, it seems we have a qualified class-action on our hands because all years of this model # are defective according to multiple owner reports of no flow on 2nd port. Sidenote and observation: The hoses are also too thin and with heat up, to 104 degrees, I could also see them collapsing on themselves during suction which would be a secondary issue to the kinks shown in the pictures attached. I need everyone that has two suction ports on their Saluspas to do this test...

1. Check your 2nd filter, it's likely perfectly clean or damn near!
2. Turn on the jets, feel the suction on port one, and then put your hand over port two, you will find there is no suction at all.

Note: If anyone has an old spa because Intex replaced it due to this issue or something else, cut it open and take a picture of the same areas you see in my pictures, which is each end of the ports, tubes from 1st to the 2nd port and get back to all of us with pictured results, please!

I have notified everyone at the Long Beach Intex branch along with the HK branch and all have ignored or refused to acknowledge the obvious pictures and video evidence I sent them.

This one rep. from the Hong Kong branch actually said this to me in a reply... today (1.3.21)
HK Agent response:
"The reason why the 2nd filter has no suction is because the 2nd is as a backup. So sorry for any inconvenience."

Not only clueless but absolutely pathetic, what company spends money on parts and manufacturing of a suction port part on their spa product that is forever non-functional? This response came after their rep at the Long Beach branch named Amanda acknowledged the issue so much that they authorized the defective replacement spa that I have, (maybe at the time she didn't know they're all flawed). So, we are all supposed to believe that the engineers and CEOs of Intex said to themselves... let's spend the time setting up an entire production line and our money adding the 2nd suction port with a filter and hoses and plastic pieces... so we never use it?
C'mon Man!

How do we get an attorney's office to represent all of us owners of model # 28461E for Intex's manufacturing defect?