CenturyLink reviews and complaints 1
View all 758 complaintsCenturyLink - Technical support, internet service, repair technician, waiting time for calling in
3- Years of continued on and off no phone service and no internet service. Waiting times for reporting a repair 45 minutes to 1 1/2 hours. Scheduling a time for repair results in waits of 2 weeks. No show for repairs on multiple occasion, yet text messages note repairs are complete. When asking the billing department to credit charges for weeks of no service are told charges are taken off however statements never less. Now after 1 1/2 hour wait for reporting yet another no phone or internet service its 2-weeks. At the charges for phone and internet services this is horrible.
Desired outcome: Make this right fix the problem once and for all and credit the account days without service
Latest CenturyLink Reviews
A Disappointing Experience with CenturyLink CenturyLinkTechnician Review Underground fiber installation damage not repaired Internet service No one showed up for the pre scheduled appointmentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!