Days Inn reviews and complaints 1
View all 754 complaintsDays Inn - rude
I work at the steel mill here in AL and I was paying $50 a night to stay at the Days Inn here in Saraland, which is a good $1500 I forked over a month just for a room there. While I was there the rooms were very clean and the room service workers were very polite which was a definite plus. But when I was there the manager (unknown name, red head) was very very rude to me every single time we spoke. I thought with her being the manager and me being a paying customer, that she would at least have some respect. I was low on money one Friday and was also being paid that Friday at 3 p.m. and I asked if I could wait to pay for my room when I got back from picking up my pay check that day around 4:30 or 5 p.m. The lady (not the red head) said that would be just fine, she would leave a note. The manager finds out, gets on to the worker whom gave me permission and called me over and over until I could pay her. She was very rude to me when I told her kindly that I informed one of the workers and she says "They're suppose to ask me, I'll take care of them, I need my money". She was very rude and disgusting and I don't recommend the motel to those who don't like disrespectful people. The manager. I am very offended and I pay a good deal of money to stay there each week, I thought they would have a little more kindness to there guests and regular customers.
The Days Inn I am complaining about is in Saraland, Alabama, not Arkansas. My apologies and thank you for taking the time to read this.
The complaint has been investigated and resolved to the customer’s satisfaction.
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You weren't very clear on how often you paid, but if you paid once a week (on Friday) and you checked out after having stayed the whole week and said "I'll come back and pay later"... Well then I can definitely see why they would be upset. I'm sure they have had instances where somebody has done exactly that and never shown up to pay...