Subway reviews and complaints 1
View all 1101 complaintsSubway - listed price was not honored
Ok we went in last night to grab something quick as well as healthy. They have a sign which displays $5 "6-inch meal deal which includes drink and chips for $5 not $5 plus the price of chips and drink but only $5 so this is what my daughters order but when their orders were rung up at the register one was for ham and cheese which was $3.50 and the price of the chips and drink were seperate for $2.25 so her total was $6.33. When I asked how could this be the sign says $5 6'inch meal deal. The cashier said they has to ring it up seperate whci made no since but if you do ring it up then the total should not execeed $5 before tax if that is the case then your sign is misleading and you do not offer a $5 meal deal. Now my other daughter order the same thing except she has turkey and her total was $6.88. I know some of you may say this is such a small amount but if you are going to advertise then you should honor you advertisments otherwise don't advertise and there would not be a problem.
The complaint has been investigated and resolved to the customer’s satisfaction.
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yea i suppose they could be right, we dont have gst and pst as a tax in my province we have hst and its much higher, that must be why things here are so much more expensive lol
@chevypride: I really don't think the tax there is that high. For a $5 sandwich to cost $6.33 after tax, the tax comes up to almost 27%. I found an article as of 2008 and the sales tax in Birmingham was supposedly 10%, which would make the sandwich $5.50.
I agree with the others that it's likely the promotion was misunderstood.
seriously? if the total came to 6.33 it means it was 5.00 plus the tax, i dont know where u got this they charged u extra for chips and drink crap, learn math :)