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University of Phoenix

University of Phoenix, Inc.

4025 South Riverpoint Parkway Mail Stop CF-SX01
United States - 85040
Customer Care
1 800 866 3919 0 0
1 866 766 0766 0 0
Additional Contact Information

Central Administration

1625 W. Fountainhead Pkwy
Tempe, AZ 85282-2371

Online Campus

3157 E. Elwood St.
Phoenix, AZ 85034

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University of Phoenix Complaints & Reviews

University of Phoenix - Arizona, Phoenix - Unethical Billing Practices also Financial aid

Posted: 2015-11-24 by    Reviewer20750
Complaint Rating:  0 % with 0 votes
On 10/20/15 I had recently told my financial aid advisor that I wanted to withdraw from the school since the website was always done and other reasons. Now on 10/23/15 I had received my withdrawal process via email that I didn't complete a few days later since I had company here. Well today...

University of Phoenix - Financial Aid Program

Posted: 2015-10-27 by    Reviewer65558
Complaint Rating:  0 % with 0 votes
Ever since I have started the UoP I have had difficulties with my student financial obligations. First I was not given enough time to fix the issues and was repeatedly pulled from my classes three weeks in, surprisingly always right at the mark when you begin to have to pay for the whole class,...

University of Phoenix - Arizona, Phoenix - Financial Aid funds

Posted: 2015-09-23 by    Kim Foster
Complaint Rating:  0 % with 0 votes
I have attended since 2012. Received my Associate's Degree in March 2015 in Human Resources. Started attending classes in May 2015 for my Bachelor's Degree in Human Resources. Have had NOTHING BUT TROUBLE from the Financial Aid Department. They received funds in June from Pell Grant that was...

University of Phoenix - Improper Transcrip

Posted: 2015-09-18 by    Peter Obasogie
Complaint Rating:  0 % with 0 votes
I was admitted to the of University of Phoenix Bachelor of Science in Human Services, August 27, 2014.. As my Classes progressed, the school requested me to take a test on a course which I had already taken and had "B" grade at Houston Community College; saying that it was one of the...

University of Phoenix - Financial aid Disbursement

Posted: 2015-02-09 by    RodG69
Complaint Rating:  0 % with 0 votes
I have been waiting for weeks now on my student loan disbursement from UoP. The first week they said it was under review, the second week they said I was over-disbursed on the first loan payment, now they are ignoring my calls and emails. these are my student loans and the funds should be released...

University of Phoenix - Financial aid practices

Posted: 2014-12-08 by    JeniferD
Complaint Rating:  0 % with 0 votes
I have had a plethora of problems with the University of Phoenix since enrolling in 2012. More recently, I have been awarded 6K in loans/grants, which is more than enough to cover the cost of my last classes. Each class totals $1, 856.41 x 2 = $3, 712.82. I have noticed that the account will...

University of Phoenix - Grades

Posted: 2013-10-04 by    DIAMOND1234
Complaint Rating:  0 % with 0 votes
I had noticed that my grade had changed on the site, I asked the instructor she said that she had not been on the site, and I asked my academic instructor she did not know, and was unconcerned about the issue that I was having someone had changed my grades. So waiting until the last minute for...

University of Phoenix - California - Ground class dropped

Posted: 2013-07-12 by    hawkwife
Complaint Rating:  0 % with 0 votes
For the past 2 years I have been attending the University of Phoenix. Many of my ground classes have been 4-5 students. I received a call last week that me and my 3 other team members are being forced to go online and that we are required to pay the higher tuition for online classes. After speaking...

University of Phoenix - Arizona - Corrupt Company

Posted: 2013-06-01 by    blackdog8500
Complaint Rating:  0 % with 0 votes
To Whom it May Concern:

I've recently seen multiple articles in print detailing thee problems and lawsuits surrounding The Apollo Group and, more specifically, The University of Phoenix. I was recently employed by thee University of Phoenix and theen abruptly let go - for...

University of Phoenix - Illinois, Cicero - Finance department

Posted: 2013-05-30 by    Gwendolyn Lopez
Complaint Rating:  0 % with 0 votes
I enrolled at University of Phoenix from 2009-2010. My main source of payment was going to be my GI bill. Unfortunatly the person I had spoken to never put in the paperwork, and had instead put me down for Financial Aid. He said that I would quallify for that season. Instead of financial aid,...

University of Phoenix - Classes dropped

Posted: 2013-05-16 by    Barbara R. Jones
Complaint Rating:  0 % with 0 votes
I registered with University of Phoenix back in 2006, I later withdrew from the classes and a couple of years later I re-registered and was told that I owe approximately $1800.00; which I thought was outrageous since I withdrew. Later I paid with the amount and re-registered. My work load became...

University of Phoenix - Georgia, Atlanta - Fraudulent use of Federal Funding

Posted: 2013-04-11 by    JuliaG2013
Complaint Rating:  0 % with 0 votes
I am currently a third year student at UoP. I am $31, 000 in debt. I recently (March, 2013) had to drop a class due to an unexpected health issue but instead of sending leave of absence forms, my academic adviser just put me in the next available class. Needless to say, I could not attended...

University of Phoenix - Michigan - No worker left behind financial ais

Posted: 2013-02-12 by    Kelli
Complaint Rating:  100 % with 1 votes
The nature of your communications with campus representatives.
Ryan Cook told me and Diana via a phone call at the Michigan works office that University of Phoenix would not have an issue with participating with the Unemployed program that I am enrolled in so that my education would...

University of Phoenix - Kansas, Lenexa - Lies and harrasment

Posted: 2013-02-12 by    Tammy Jeannell Hill
Complaint Rating:  100 % with 1 votes
A. They lied about all my classes being in Lenexa but one. B. They lied and change my class day from Thursday to Monday. C. They lied about tutors being available at all times in Lenexa. They told me I had to see a tutor the day of class which I had to work that night. D. After my car wreck...

University of Phoenix - Arizona, Phoenix - Misleading practices

Posted: 2013-02-11 by    DisappointedRed
Complaint Rating:  100 % with 1 votes
In 2007, I contacted a University of Phoenix representative online to get information about grants available to single parents wanting to return to school. I was asked a few questions and then told I would easily qualify for government grants that not only paid for my tuition and supplies (online...

University of Phoenix - Arizona, Phoenix - Horrible Financial Department

Posted: 2013-02-01 by    Docjo
Complaint Rating:  100 % with 2 votes
I am near the end of my 1st Master's course which is a 6 week course. During this time, I have been in an uphill battle to settle my finances regarding my Bachelor's Degree so as to get the ball rolling with my finances for my Masters. The last late disbursement should have been in...

University of Phoenix - California - Enrollment pressure/ Fin-Aid lies and theft

Posted: 2013-01-06 by    Justagirl25yrs
Complaint Rating:  100 % with 2 votes
This school is a piece of work. After I was repeatedly email and phone pressured about enrolling here... I finally accepted a call from an enrollment advisor at this so called school. Now let me tell you how I was literally step by step guided and persuaded (he may as well been the one typing...

University of Phoenix - Kentucky - Poor Educational Quality

Posted: 2013-01-02 by    joshua4009
Complaint Rating:  100 % with 1 votes
Save your money and go to a conventional college. Nobody will hire my wife because of the way the feel about the quality of education you receive. An instructor Vicky Gore has no clue how to work the word problems, only copy and paste them. When you ask how to do a problem, she gives you a sarcastic...

University of Phoenix - Arizona, Phoenix - value of education received

Posted: 2012-12-22 by    Tammy Poissonnier
Complaint Rating:  0 % with 0 votes
I now have about 58, 000 in student loans for a bachelor's degree that isn't worth having. I graduated from doing my Communication major in 2009 and none of the jobs I was supposed to qualify for by having this degree; do I ever qualify for. I don't have the skills necessary to...

University of Phoenix - Arizona, Phoenix - Wrong grade given despite being excused by the administrators of university of phoenix!!!

Posted: 2012-12-06 by    STUDENT AT UOP
Complaint Rating:  50 % with 2 votes
I am a victim of hurricane sandy which devastated and transformed the lives of us all here in manhattan. I lost everything because i live on the first floor in an apartment building that was flooded out by the water rising over the east river and coming into our apartments. I am homeless, no...

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