Menu
Trek Bikes Customer Service Phone, Email, Contacts

Trek Bikes
reviews and complaints

Trek Bikes's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.trekbikes.com
www.trekbikes.com

Learn how the rating is calculated

4.5 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Trek Bikes reviews 2

ComplaintsBoard
E
12:00 am EDT

Trek Bikes A Blend of Quality and Adventure Awaits You at Trek Bicycle Corporation

Embark on a journey with Trek Bicycle Corporation, where quality meets adventure. With a diverse range of bikes to choose from, Trek offers not just a mode of transportation but a companion for your outdoor escapades. Customers have praised the smooth rides and sturdy frames of Trek bikes, like the $400 Trek bicycle that continues to bring joy even after 4 years of use. Whether you're a seasoned rider or just starting out, Trek provides options that cater to all levels, ensuring that your cycling experience is nothing short of exceptional. Dive into the world of Trek and discover the perfect bike that resonates with your spirit of exploration and freedom.

Read full review of Trek Bikes
Hide full review
  1. Pros
    1. Innovative bike designs
    2. Wide range of models
    3. Advanced material usage
    4. Strong sustainability focus
    5. Extensive dealer network
  1. Cons
    1. Premium Pricing Strategy - Trek's high-end bikes may be cost-prohibitive for budget-conscious consumers.
    2. Limited Entry-Level Options - Fewer choices for entry-level riders compared to brands like Giant or Specialized.
    3. Weight of Some Models - Certain Trek models may be heavier than competitors, affecting performance.
    4. Dealer-Dependent Service - Warranty and service locked to official dealers, potentially inconvenient.

Is Trek Bikes legit?

Our conclusion: Trek Bikes stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Trek Bikes's reputation as a trustworthy leader in their field. Customers can rely on Trek Bikes's services, assured they're dealing with a highly reputable and fully legitimate company.

Trek Bikes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Trek Bikes has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Trek Bikes has claimed the domain name for trekbikes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Trekbikes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Trekbikes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Trek Bikes as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

The Trek Bikes website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

We looked up Trek Bikes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Trekbikes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Trek Bikes

Screenshot Trek Bikes
Trek Bikes offers a range of bicycles for various cycling disciplines, including road, mountain, and electric bikes. They also provide cycling gear and accessories. The company caters to both casual riders and professional cyclists, with services that include bike fitting and maintenance.
How to file a complaint about Trek Bikes?

Here is a comprehensive guide on how to file a complaint against Trek Bikes on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Trek Bikes in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Trek Bikes. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Trek Bikes on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
2.7
208 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Trek Bikes contacts

  2. Trek Bikes social media
Trek Bikes Category
Trek Bikes is related to the Sports and Fitness category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.