T.J. Maxx review: Credit card

Hello tj maxx. I have been shopping with you for over 25 years.

I have a tj maxx credit card.

I was in boston ma.Washington street store and made a purchase of over $300.00 on 10-19-2023, all items were runway red tag sale (no receipt?) all i wanted was to move the charge off my husband's non-tj maxx and onto my tj maxx card. .

At that time i did not have my card on me, so we paid through my husbands card.

Went back in the next day 10-20-2023 and no way was your store manager capable of locating my transaction from the day before let alone permit me to transfer my balance over to my rewards card.

Why is this so difficult? i missed out on over $300.00 of rewards points and discontinued my shopping spree. The store manager told me there was no way without a receipt that he could find the transaction let alone permit it to be put on my card. All i wanted was to do that and continue to shop.

I did purchase a few items; however, i left the store extremely put off and disappointed.

Please explain to me if the store gave me no receipt...And i remember pressing "print only". I went to the store the next business day with the merchandise with the tags on them, not wanting to return anything?

ruth simons