TideBuy
Reviews and Complaints

I saw this wig on the internet it was an Alfre Woodard .. the original price was over $300.00 it was on sale I, paid $205.00 for it when I received it, it was of dollar store quality. nothing I would ever buy. had I known about their background I would never do business with them. I couldn't call them, so I had to go on chat line. they didn't have any one there to handle my complaint they said, and to leave an email they will get back to me in 24 -48 hr. I ask for a ph. number, and address they ask me to email them customer service was not available. at this point I, don't do well on chat line I type slow, I can't think, and I'm, so angry. because at this point, I know where this conversation is going in one ear and out the other, they got your money, they don't want to refund your money they are giving you the run a round and you won't ever get it back! you been SCAMED! on to the next fool. had I known about TideBuy I, would never have anything to do with them. but when they use another name to do shady things, they are hard to detect.

Tidebuy, located in Great Britain, is a company that I would not recommend. I recently ordered a mobility scooter and tracked it for a solid month. However, when it finally hit the USA, the tracking number from China was no good here. I contacted my local USPS and they said that if it came to them, it would be sent back because it would weigh too much. UPS and FEDEX were equally useless. It seems like there is no way to receive anything purchased from Tidebuy.

I am confused as to why my purchase was coming from China when Tidebuy is located in Great Britain. Is Great Britain just a cover or a fake address to use for a front? It seems like they are not running this business above board.

While that is the case, I am also concerned about what they are doing with the money charged to USA accounts. It is not fair to charge customers for a product that they will never receive.

After finally finding a working email to contact, Tidebuy said that my purchase was lost. However, I do not believe that anything was lost. They have promised to refund me, and I hope that they make good on that promise. It is frustrating to have to deal with a company that does not seem to care about their customers or their products.

So, I had a problem with a Blue Tooth Headset I got from Tidebuy. I tried to get a refund, but it was a real struggle. I talked to someone named "Fairy" for 25 minutes, and it was a mess. They kept asking me if the wires fit, which didn't make any sense. It was frustrating, to say the least.

Eventually, I got them to admit that it would cost more to return the item than it was worth. That's ridiculous! I gave up at that point. I won't be ordering from Tidebuy again.

To make matters worse, I also bought two clothing items from them, and they were way too small. It's like they don't even bother with quality control. I tried to complain on their website, but my comments never showed up. It seems like they only post the good reviews, which is shady.

Overall, I'm really disappointed with Tidebuy. Their products are substandard, and their customer service is a mess. I wouldn't recommend them to anyone.

So, I decided to give Tidebuy a try and ordered my prom dress from their website on the 1st of the month. I was really excited about the 10% discount promo they were offering, but unfortunately, it didn't work. My mom and I tried everything we could think of to get it to work, but no luck. We contacted their customer service and they promised to expedite our shipping as a way of making up for the inconvenience.

But let me tell you, that was just the beginning of our troubles. The shipping was a complete disaster. It took forever for the dress to arrive, and when it finally did, it was the wrong size! We contacted their customer service again, and they told us to send it back for a refund. We did that, but it took even longer for the refund to come through.

Now, prom is just days away and I still don't have a dress. I'm so disappointed and frustrated. I spent all my money on this disaster, and now I'm broke with a ticket to prom and no dress to wear.

If you're thinking about ordering from Tidebuy, I would advise against it. Don't expect to get a discount, and don't expect your order to arrive on time. Their customer service is terrible, and they don't seem to care about their customers at all. Save yourself the trouble and shop somewhere else.

Tidebuy.com is a total rip-off, I recently bought a wedding dress from them and boy was I disappointed. The dress looked like the picture, but that's where the similarities ended. The dress had red and yellow stains all over it, not to mention the two rips and the unfinished stitch work on the flowers. When I tried to dispute the purchase and offered to pay for the shipping back, they suddenly changed their tune and threatened me with high shipping and customs costs. They even had the audacity to tell me to "get it dry cleaned" without offering to pay for it. I mean, seriously, how is dry cleaning going to fix the rips and unfinished work? When I explained this to them, they offered me a measly coupon for my next purchase. As if I would ever buy from them again! I reported them to the FTC and now they want to refund me $10, but only for the stains. At first, they said the stains were from shipping, but now they're saying it's from being "in store". They can't even get their story straight! And to top it all off, my bad review hasn't even shown up on their website. It's like they're trying to hide their shady business practices. In my opinion, they should be banned from selling in the USA. Don't waste your time or money on Tidebuy.com, they're nothing but a bunch of scammers.

I had a really bad experience with Tidebuy. It was the worst purchase experience I've had in a long time. The items I ordered were not the right size and when I tried to return them, they wouldn't give me an address to send them back to. I sent multiple emails and they kept asking for photos of what was wrong with the items. The return agreement says that I can return items for 100% satisfaction, but I couldn't find any information on how to return them. When I talked to customer service on live chat, they wouldn't give me an address and told me to send an email. When I sent the email, they still wouldn't give me an address. I ended up losing $100 on items that were the wrong size and couldn't be returned. The customer service was terrible and I wouldn't recommend buying from them.

Another problem I had was with shipping. I entered a PO Box for the shipping address and they shipped it with DHL, who won't deliver to a PO Box. I ordered the items in November for Christmas presents, but they didn't arrive until mid-January because I had to go back and forth with DHL to get it resolved.

Overall, I would stay clear of Tidebuy. They are not trustworthy and their customer service is terrible. Don't waste your money on them.

I recently ordered a bridesmaid dress from Tidebuy in January for my friend's wedding in July. I was so excited to receive it, but when it finally arrived after more than two weeks, it didn't fit me at all. I was so disappointed and frustrated that I immediately emailed them to let them know that I wanted to exchange it for a size 8 dress instead. They responded to my email and told me that I needed to pay for the shipping cost of $19 through PayPal, which I did right away. They also told me that they would ship the size 8 dress once they received the returned dress in size 6.

I returned the dress in the first week of February and paid $35 for shipping at the post office here in the US. I was so relieved that I finally sent it back and was looking forward to receiving the new dress. However, I was so disappointed when I received the dress in "size 8" in the last week of April. It took more than two months of waiting for that dress, and as soon as I saw it put from the package, it was the same exact dress that I returned. There was no difference at all in size. I didn't even need to try it on to see if it fits me. I was so frustrated and disappointed that I wasted so much time and money on this dress.

I want to warn everyone not to order from Tidebuy. They are not reliable and their customer service is terrible. You are doing yourself a big favor if you won't order from them. Save yourself the time, money, and frustration and find a better place to shop for your dresses.

I'm so disappointed with Tidebuy. I ordered a Christmas present for my sister on December 4th, and it's already December 30th, and I still haven't received it. I was really looking forward to giving her the gift on Christmas day, but now it's too late. I tried to contact them through email and phone, but I haven't received any response from them. They sent me a tracking number, but it doesn't work, and I've told them about it several times, but they haven't done anything about it.

When I tried to call them, nobody answered the phone, and I had to stay on the line for a few minutes before I hung up. To make matters worse, I got charged for making a long-distance call to them, even though I didn't get any help from them. I don't know what else to do to get in touch with them. I've tried everything, but they seem to be ignoring me.

I spent a lot of money on this purchase, and I'm really upset that I haven't received it yet. I wouldn't recommend buying anything from Tidebuy unless you want to be disappointed like me. Their customer service is terrible, and they don't seem to care about their customers at all. I feel like I've been ripped off, and I'm really angry about it. I hope that other people don't have to go through the same thing that I did.

So, I recently ordered a dress from Tidebuy.com for a special occasion. I was a bit hesitant at first because I know some sites don't accept returns on special occasion dresses. But, after carefully reading their return policy, I decided to go for it. The policy clearly stated that they will accept returns if you are not completely satisfied, and special occasion dresses were not listed as an exception.

I ordered a size 14 and eagerly awaited my dress. However, when it arrived, I was disappointed to find that it didn't fit quite right. I immediately contacted Tidebuy to initiate a return. But, to my surprise, they told me that they would only refund "at most 1/2 price" of the dress. They also claimed that the dress was custom made and couldn't be resold. I was confused because I never sent any measurements and there was no reference to a customized dress when I placed my order.

To make matters worse, Tidebuy gave me only 14 days to return the dress. But, since they are based in China and I am in the US, I'm not sure how I am supposed to return it within that timeframe. I have tried to find a mailing address on their website, but I can't seem to locate one.

I am extremely disappointed with my experience with Tidebuy.com. I regret ordering from them and will definitely warn everyone I know against it. I hope they can figure out a way to resolve this issue, but I won't be ordering from them again.

I gotta say, I was really excited to get my hands on a wig from Tidebuy. I have an autoimmune disease, so I needed something to cover up my hair loss. I saved up for a long time to afford it, and boy was I disappointed when it finally arrived.

First off, it was way late. I was getting worried that it wouldn't come at all. And when it did, the colors were just awful. It looked like something out of a horror movie. I mean, come on, Tidebuy, you can do better than that.

I tried emailing them to complain, but all they kept saying was to send pictures so they could contact the maker and try to satisfy me. But let me tell you, it doesn't matter how much they change the color, this wig is just plain awful. It even smells like garbage, like someone else has worn and returned it.

I just want my money back, but it seems like that's impossible. These people are a joke. If they were operating in the United States, they would be shut down immediately. They're trying to replicate American products, but they seriously don't even come close.

I know I'll never get my money back, but I hope this post will help even one person not to be scammed by these people. Don't waste your time or money on Tidebuy.

I was really disappointed with my experience shopping on Tidebuy. I decided to give the site a try and ended up spending a lot of money on three day dresses, all in different colors. In the photos, the dresses looked long and knee-length, but when they arrived, they barely covered my bum! I also bought an office dress that was just over my bum, but I can wear it with leggings so it's not a total loss.

I also purchased two coats, a Parker coat with fleece inside and a blue coat with frilly netting at the bottom. Both were supposed to be long, but they were actually waist-length. The jumper/blouse I bought was long, but the arms were too short.

I ordered XL for the coats, but they were more like a size 8. The rest of my items were L, but they fit more like a 6/8. I tried emailing Tidebuy to see if I could get a response about the sizing issues, but I never heard back from them. When I first ordered, they replied to my messages within 24 hours, but now that I have received my items, they won't respond at all.

I would advise anyone thinking of buying from Tidebuy to avoid them at all costs. They are a complete rip-off and will happily reply to your messages until you receive your goods. After that, they disappear and won't help you with any issues. I can only give them one star, and that's only because the office dress was okay. I will also be spreading the word to my friends and family not to buy from them.

So I made a purchase around may 3rd of 2023 We emailed back and forth confirming shipping and delivery matters, after a month of waiting for my product, They emailed me back saying supposedly it was delivered, I told them that I had not received anything at my front door neither did at my mail box, They offered a refund, and that I would receive in 3-5 business days, it's been about a month now and did not receive, so i emailed back about two weeks ago and i get no response at all, I've tried calling some numbers I found, and says they are invalid I'm starting to think this website/company is a total scam! because they always replied at the beginning very quickly and now that im trying to reach out for the refund location I cannot get a reply back.

I purchased a leather jacket on 02/21 and have 'nt received it

Nous avons passé une commande le 28 décembre
Il nous est impossible d'avoir un suivi sur ce colis
Le |no. de commande est bien 11721

Nous n'avons aucun renseignements ou # telephone pour les rejoindre

vous faites quoi avec ce problème

I order a doll on Oct 10 haven't heard anything from it or I haven't got it it was $60
00 and they got there money
I want my money back or the doll. I have no number to reach anyone about my order and this is a gift for my grand daughter and she really wanted one of these baby's that was all she wanted
If you can help me get my money back so I can get her another doll would really help me alot

I emailed [protected]@tomailme.com customer service to request a refund and have not heard back in over a week. Also the phone number listed is out of service .

Neither phone numbers work. This is a scam!
https://tbdress.pissedconsumer.com/customer-service.html

Original Email:
I am requesting a return in full for the Men's Lapel Geometric Single-Breasted Men's Shirt as it is not true to size. As per your return policy, please find attached pictures of the product Order Number, SKU, and label from the original packaging.

Product purchased:
https://www.goomop.com/collections/men-s-tops/products/lapel-geometric-single-breasted-mens-shirt-944723

I was charged for a doll that I never got and you all stole my money I am failing a law suit against you first thing in the morning. I want my money put back on my card my name is Peggy Brooks and I live at 1053 Winburn Dr apt 129 Lexington KY 40511 my cell is [protected] call me before in the morning or claim will be failed I want my money you all stole from me I live off a SSI check. Call me

Ordered two pair of American flag overall shorts on June 11, 2020 and the items have never arrived. I have sent numerous emails to their "support" email and they keep assuring me the items shipped and to be patient.
Total fraudulent company, Cocusoft is a sub of TideBuy.

I purchased a wig and when it arrived it was nothing like the website photo. I tried for several days to call and sent emails. There has been no response thus far. The wig can be returned for a refund within 7 days after to talk with their representative. They avoid this by not answering the phone or answering emails. This wig is one of the most inferior products I've ever seen. I ordered 2 wigs but have not yet received the second one. I am assuming I will have the same problem

My wife placed ordered on May 7, 2020. Tidebuy Limited billed and received payment from our checking account and have not received order and cannot contact anyone at Tidebuy. It was our mistake not to research company prior and us along with many complaints from others who made purchases regarding this company. please stop this from happening others taken in.