Menu
For Business Write a review File a complaint
The Flower Shop Customer Service Phone, Email, Contacts

The Flower Shop
Reviews and Complaints

www.theflowershop.ca

Learn how the rating is calculated

1.0 5 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Flower Shop Reviews 5

ComplaintsBoard
E
12:00 am EDT

The Flower Shop Disappointing Experience, Stay Away!

As someone who values quality and service, my experience with The Flower Shop was nothing short of disappointing. From unclear charges to multiple billing errors, the lack of transparency and accountability was truly disheartening. The additional delivery fee debacle left me feeling frustrated and undervalued as a customer. The subpar arrangement that was delivered fell far below expectations, making me question the value of their offerings. It's evident that this business has significant room for improvement in terms of both service and product quality. My advice to fellow flower enthusiasts: steer clear of The Flower Shop and opt for a more reliable and customer-centric florist for your floral needs.

Read full review of The Flower Shop
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

The Flower Shop Disappointing Flower Arrangement from The Flower Shop (theflowershop.ca)

I was really looking forward to getting my flowers from The Flower Shop (theflowershop.ca), but I gotta say, I was pretty let down. I ordered online and what I got delivered was not at all what I was expecting. The arrangement was pretty low grade, if you ask me. Definitely not worth the money I paid.

I mean, come on, I was really hoping for something special. But what I got was just a bunch of flowers thrown together. It wasn't even arranged nicely or anything. I could have done a better job myself, to be honest.

I don't know if I'll be ordering from The Flower Shop again. I was really hoping for something better, but I guess you can't always get what you want. Maybe I'll try a different florist next time and see if they can do any better.

Read full review of The Flower Shop
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

The Flower Shop Disappointing Experience with The Flower Shop: Late Delivery and False Promises

So, I gotta say, my experience with The Flower Shop (theflowershop.ca) was pretty rough. I was expecting some beautiful flowers to be delivered to my loved one, but boy was I disappointed. They were a whole week late and still hadn't even been delivered yet! Can you believe it? And to top it off, they kept lying to me about when they were going to arrive. I called them every day and they kept saying "oh, they'll be there today for sure!" But nope, still nothing.

Honestly, I would recommend going with a local florist instead. These guys just can't seem to get their act together. It's a shame, really. I was really looking forward to surprising my special someone with some gorgeous blooms, but instead I just ended up feeling frustrated and let down.

So yeah, save yourself the hassle and find a florist in your area. Trust me, it's not worth the headache dealing with these guys.

Read full review of The Flower Shop
Hide full review
  1. Pros
    1. Fresh, high-quality blooms
    2. Same-day delivery service
    3. Expert floral designers
    4. Wide variety of arrangements
    5. Secure online ordering system
  1. Cons
    1. Limited International Delivery
    2. Premium Pricing Strategy
    3. Restricted Product Variety
    4. No 24/7 Customer Support
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Flower Shop Disappointing Experience with The Flower Shop in Toronto: A Review

So, I was looking for a flower shop in Toronto and found The Flower Shop website. It was pretty easy to navigate and I found what I was looking for in my neighborhood. I placed my order and waited for the delivery. Unfortunately, things didn't go as planned. The flowers were delivered to the wrong address and when I called to complain, the person on the phone was not very helpful. They told me that they were "thousands of miles away" and couldn't do anything about it. I was pretty upset and asked for a refund, but they didn't offer to fix the issue or make it right in any way. They just told me that I "needed to understand". Needless to say, the happy occasion we had planned and paid for didn't happen. Overall, I was pretty disappointed with my experience with The Flower Shop.

Read full review of The Flower Shop
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The Flower Shop The Flower Shop (theflowershop.ca) Review: Disgusting Customer Service and Hidden Fees

I gotta say, The Flower Shop (theflowershop.ca) is a real piece of work. I mean, I wish I could give them a negative five stars, but I guess zero will have to do.

Let me tell you, this company is just plain disgusting. They don't make it clear what they're charging you for, and then they go ahead and charge you multiple times without even bothering to explain why. And when you try to ask them about it, they just ignore you like you're not even there.

Here's what happened to me: they told me I had to pay an extra delivery fee because their driver couldn't find my place. But get this - the driver actually called me and said it was because it was too dark outside, not because of my address. So why the heck did I have to pay extra for that? It just doesn't make any sense.

And if that wasn't bad enough, they don't just charge you ten bucks or whatever. Oh no, they put a hold on your credit card for over a hundred bucks! Like, what the heck is that all about?

I've been trying to get in touch with these guys for four whole days now, and still nobody has bothered to get back to me. It's just plain ridiculous. I wouldn't recommend this company to my worst enemy.

Read full review of The Flower Shop
Hide full review

The Flower Shop Complaints 0

Looks like The Flower Shop has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent The Flower Shop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is The Flower Shop Legit?

The Flower Shop earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: The Flower Shop stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights The Flower Shop's reputation as a trustworthy leader in their field. Customers can rely on The Flower Shop's services, assured they're dealing with a highly reputable and fully legitimate company.

The Flower Shop has registered the domain name for theflowershop.ca for more than one year, which may indicate stability and longevity.

Theflowershop.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theflowershop.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Theflowershop.ca you are considering visiting, which is associated with The Flower Shop, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The The Flower Shop website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Theflowershop.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About The Flower Shop

Screenshot The Flower Shop
The Flower Shop (theflowershop.ca) is a reputable online flower delivery service that has been providing customers with high-quality floral arrangements for many years. The company is known for its exceptional customer service, timely delivery, and stunning floral designs that are perfect for any occasion.

The Flower Shop offers a wide range of floral arrangements that are suitable for various events, including birthdays, weddings, anniversaries, funerals, and corporate events. The company's team of experienced florists carefully selects the freshest and most beautiful flowers to create stunning bouquets that are sure to impress.

One of the things that set The Flower Shop apart from other online flower delivery services is its commitment to customer satisfaction. The company understands that every customer has unique needs and preferences, and it strives to provide personalized service to ensure that each customer is completely satisfied with their purchase.

The Flower Shop's website is user-friendly and easy to navigate, making it easy for customers to find the perfect floral arrangement for their needs. The company also offers same-day delivery for orders placed before noon, ensuring that customers receive their flowers in a timely manner.

Overall, The Flower Shop is a reliable and trustworthy online flower delivery service that offers exceptional customer service, high-quality floral arrangements, and timely delivery. Whether you need flowers for a special occasion or just want to brighten someone's day, The Flower Shop is the perfect choice.
How to file a complaint about The Flower Shop?

Here is a comprehensive guide on how to file a complaint against The Flower Shop on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with The Flower Shop in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with The Flower Shop. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal information in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from The Flower Shop.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com. Your complaint will then be processed.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.

Follow these steps carefully to effectively file a complaint against The Flower Shop on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
3.6
4 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Flower Shop Contacts

  2. The Flower Shop phone numbers
    +1 (800) 606-1338
    +1 (800) 606-1338
    Click up if you have successfully reached The Flower Shop by calling +1 (800) 606-1338 phone number 0 0 users reported that they have successfully reached The Flower Shop by calling +1 (800) 606-1338 phone number Click down if you have unsuccessfully reached The Flower Shop by calling +1 (800) 606-1338 phone number 0 0 users reported that they have UNsuccessfully reached The Flower Shop by calling +1 (800) 606-1338 phone number
    +44 1865 242923
    +44 1865 242923
    Click up if you have successfully reached The Flower Shop by calling +44 1865 242923 phone number 0 0 users reported that they have successfully reached The Flower Shop by calling +44 1865 242923 phone number Click down if you have unsuccessfully reached The Flower Shop by calling +44 1865 242923 phone number 0 0 users reported that they have UNsuccessfully reached The Flower Shop by calling +44 1865 242923 phone number
  3. The Flower Shop emails
  4. The Flower Shop social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.