TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!
I wanted to appeal the closure of Tapjoy on the game "EA FC MOBILE" they closed Tapjoy's offer on my account because of indications of violations, but I didn't do that, I just reported the prizes that I had not received and sent them the original proof. but they closed my tapjoy account, please help
on January 4, 2024
Rewards not granted
When sent proof no reply for ages.. sent receipt and evidence of money spent and no reward or reply
Large reward never issued with Golf Clash and persistent chat requests go unaddressed with AI robot answers
They suck [censored]! How the hell you gonna tell me that I haven't completed an offer Even though I have [censored]ing evidence? That [censored]! I spend so long Completing that offer only to get nothing [censored] you!
Watch a video or play a video or scroll a video. No gems NO NOTHING! Tired of not being compensated for watching these CRAPPY VIDEOS.. WILL be posting to Twitter and Facebook to warn people unless this is fixed...
I have made a payment to complete an offer for Rise of Kingdom and did not receive my reward. I have not receive any response from customer service after inquiring about it. this is pretty much a scam/thief behavior get as far as you can from this company.
My offer is completed but reward not received but I have missing rewarded but I am provide wrong I'd number please reply to me I'd verification 😓😓😓😓
I finished many tasks in two offers and I still didn't get my rewards and the customer service is not responding to me at all, I have been waiting since July 14 and nobody assisted me yet
I don't know what happened but when I was playing shadow fight 3 i can't get in tapjoy it says my account has suspecious behaviour so it blocked me i never tried games to hack and they simply ban us please unban me
I've tried continuously but still can't open grab that Zem so I have no other way to get Zem
This company needs to be shut down! Let’s all start a petition to ban them! They did the same thing to me banned me for no reason. Awful company!
Horrible customer service. Downloaded a game to receive awards and played. They never game me the rewards and when I spoke to customer service, they told me it was because I had downloaded it before. Which I know i had not because it isn't a game I would normally play! THEY ARE A SCAM!
I am getting an error on Mobile Tapjoy surveys, It says “We’re sorry, something went wrong.”. Please fix this, this is the only way I can earn zems without additional purchases on the ZEPETO app.
Heloo i ned some help from your profesional team. I instaled INFINITE MAGICRAID to recive on top eleven tokens... I manage to do some tasks but i dont find it enymore to my tapjoy list on topeleven enymore... So i can recive enymore of your greatfull rewords.
I've recently downloaded the grand mafia to start doing the challenges to aquire golf balls and gens for golf clash. I have completed some tasks and not received the rewards on my golf clash
I need my money back now 99.95 please
So tapjoy told me to complete the offer, so I did complete it but I didn't get my reward. I've been working hard on getting my reward and tapjoy didn't give it to me, I've been waiting since now and still not getting it. I started it on 07/02/2022.
Hello, I reached the requested level (20) on War Dragons but still didn't received the money reward on the game The Walking Dead Road to Survival.. I am waiting from a week more or less.. Can you please give me the reward? Thank you.. I'll attach the screenshots
Can you remove my complaint? Thank you so much
I was promised $12, 000 and I did not get it. My username is SavageXXbreanna give me the money please. You can give me less then that but not lower then $7, 000 but just give me the money.
I went through with the process of using the offer wall and decided to use the one that required you to order anything from postmates, so I did. After the delivery was made I'd didn't receive any diamonds in my singing monsters, I made sure I signed up through tap joy. The only problem was it said the code TAP100 was denied.
I have not received my coins and completed my offer as was told. It told me to reach level 32 even though I'm on level 81. Please respond to this. It is so frustrating to finish something and not receive the reward
Não recebi meus avacois prometidos
I downloaded and completed an offer. For decurse game, for over 14k points on design home! Tapjoy is a fraud and no points were given on design home. I wasted over a week completing the offer.
Why pending ? Im finnish the mission -, -
I have completed upgrade your citadel to level 10 in the final fantasy XV. I was not rewarded. Please I want my 20, 000 avacoins see this and help me my account is leonardferreiro I waited a month but so far nothing so I decided to complain because tapjoy is not opening to me now because of my country.I hope you see this soon and thanks in advance
Played lucky wheel twice for almost an hour and got no coins. Obnoxious popup ads! Total con!
I don't want to be cheated or scamm i spent alot of money on .respawanables
I can't wait for Tapjoy to load too long. and in the end it can't be opened. please help me, I need avacoin via tapjoy. I have used a variety of WiFi also has no effect on loading time that is too long and can not.
I play avakin life and I've been using tapjoy for months and now it just stopped giving me any offers.
This has been hapening since June 2019 and till now also I'm having problems with getting offers.
Please fix this problem or let me know how to fix this.
I use tapjoy on puzzlepage and i made a few purchases from the links (yes, I'm that sucker) enough that i should have received 2400 tokens but it didn't go through. Please help, because I'm so disappointed :(
I'm a very loyal user of tapjoy. I use it all the time!. But yesterday after I made a purchase with my debt card, I didnt get my coins for avakin. I am pissed! I paid money for nothing! And I woke up today and it said I am suspended from tapjoy.. wtf!? I want my money back! Or I want my damn coins. ...
I completed an offer to get double K-stars and I never got the reward . It didn't say that I had to answer all the questions correctly ... so technically I deserve to earn those stars .. ... I contacted glu support and they sent me here to complain to you guys at TapJoy...
Being trying to reach tapjoy support by email for past 2 months. After 40 emails, not a single email was ever responded too. Not sure what's the purpose of complaining here if nothing is being done about it. The only thing that vendors are wasting there time trying to promote thru tapjoy and people not buying offers due to tapjoy arrogant support.
I've paid for a whole week of triple H king of kings I didn't get my full week first off you took an locked my triple H for no reason at all that's basically breaching contract an I will sue you guy's for this manner and you won't have no company because I will own it an shut it down for good so with that being said I'll be seeing you in court ...
I completed the offer 5 officer 3 stars but nothing happens no reward ive spent hours days of playing that game still no rewards how long should i wait, i already contact the tapjoy custom service but he doesnt seem replying my request please fix asap pleaseeeeeee
I gain some coins from tapjoy they won't reimburse my coins that I am owed and they won't allow me to use tapjoy services so I can get coins for the Avakin game I sent requests to find out why I'm not getting my coins I'm owed they never emailed me to tell me the problem
iOS 12.3
I complete tapjoy, but i not give a avacoin.
In video offer i do tapjoy gift me only 1 avacoin.
I downloaded two games and played each one to its recommended level. I've yet to get my rewards. (Avacoins).please and thank you!😁
First games is called Portal Quest i was to complete level 10
Second game is called Winning Slots i was to complete level 20