Systems And Services Technologies [SST]’s earns a 2.3-star rating from 57 reviews, showing that the majority of clients are somewhat dissatisfied with loan servicing experience.
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interest rate
I have an sst credit card. Sst purchased my account from providian. When this happened I learned that sst would never increase my credit limit... Which is hard if you are trying to build credit.
Recently I missed a payment by 2 days. I thought I had scheduled a payment, but when I went on the website to monitor that payment (which I always do) I saw that there was not a payment yet made. I immediately went on the website to make the payment, actually a greater payment that what was due.
I just received my most recent statement in the mail and my interest had gone from a fixed 9.99% to 26.99%. Needless to say I was shocked. I called the cc company and they admitted that I had never been late with a payment (before this last one) and never over the credit; however, with their terms even if you miss 1 payment the interest rate automatically goes up and will never come back down. This is ridiculous and I will be paying this cc off as soon as possible. I would suggest everyone boycott them. Seriously 3 times as much?
The complaint has been investigated and resolved to the customer’s satisfaction.
credit card scams
I had a Providian credit card for a year or two and then all the sudden my card was changed to a SST company. I would not recieve bills and would pay payments when they would call and say I was over my limit. Unfortunately not recieving a bill confused me greatly, so I would make my account good and the same thing happened the next month. I then got online to the online address to pay my bill and noticed other people were experiencing the same dilemma. I call SST and they said I "shouldnt believe everything I see on the internet". That was all they could say. I asked them to get online to SST website they said they had "no desire to". It seems they wanted me to not pay the bill on time so they could charge the astronomical interest rate of 29.99%. I still have yet to pay them nor will I. I have asked them to take me to court to get their money simply that way I have witnesses to show I paid them. I originally owed them around $400 now since not paying-I owe $700 something. However I know not paying is making the problem but when they didnt send a statement, I didnt remember. Other times I did pay and they said it was late, so either way I'm at a loss. I want something done with this company they need to be held accountable for their actions. I just recieved a phone call from a company called APEX today and they first said they were from Providian-Washington Mutual- How they have my new phone number I'm not sure. I asked the man are you from Providian or SST he says no now its APEX. I am not paying them a dime, he was threatening me and I told him to take me to court. He said smartly " Whos your attorney lady?" I think somethings need to be looked into with the company. If I could pay what I owed in the beginning to a court and have it documented that it is paid, I will do so. If not FORGET IT! They are scam artists and with this economy we need to have all the help we can get. Please someone do something!
The complaint has been investigated and resolved to the customer’s satisfaction.
unfair practices
I was sold to SST in 2006 by Washington Mutural and since then the interest rate has skyrocketed to 29.9% interest. I was getting burried. So they said if I skipped 3 months they would give me a hardship rate of 9.9%. So I did that they completely ruined my credit and now they are going to raise the rate back up to 29.9% if I am lucky. I now owe more on the card now then when i was trasfered what a rip. I want my credit back and my card paid off. I tried to settle for a cash settlement. They did not seem to interested in that either. What is a person to do?
SST is an incredible money making machine, my due dates change billing cycle to billing cycle, account balances seem to go up much quicker then they come down, they want $10.00 to make a payment to them via telephone, they have fees for everything and they do anything nad everything to find a reason to bill you for them. Requested my account have someone audit it but was told it would freeze my account, but bill would still be due, and would cost me $50.00. My account balance seems to go up by 5 - 40 dollars each month, and yet no one can tell me why and they do not seem the least bit interested in figuring it out because it puts money in thier pockets. I do not know where to go or how to proceed to get this looked at by someone with ability to do something about them.
default interest
I have recently been trying to pay off this account with sst for the last 3 months
I was late with a payment back about 3 month ago because I didn't have a job.
I got a job then I immediately started making more then a payment to sst
to begin getting this paid off.I got caight up on the missed payment.
I paid then late fee and over the limit fee that were charge because this was my fault.
2 months into paying on this I notice my acct was going down but very little.I took
a good look and they are charging me $39 a month interest on a 1500 balance.
My payment sst $50 per month, so only $11 is going to the actual
balance tp pay this off.I have called sst in the past about overlimit fee
or late fee, try to get the charges reverse.They told me that there was
nothing they could do.They couldn't reverse the charges.Other credit
cards company will do this as a courtesy, but sst doesn't have this policy
They have rude customers service.They used to do this.
I have paid on this account religiously every month.
Once you have a problem, they stick it to you with this default
interest rate
I have recently been trying to pay off this account with sst for the last 3 months
I was late with a payment back about 3 month ago because I didn't have a job.
I got a job then I immediately started making more then a payment to sst
to begin getting this paid off.I got caight up on the missed payment.
I paid then late fee and over the limit fee that were charge because this was my fault.
2 months into paying on this I notice my acct was going down but very little.I took
a good look and they are charging me $39 a month interest on a 1500 balance.
My payment sst $50 per month, so only $11 is going to the actual
balance tp pay this off.I have called sst in the past about overlimit fee
or late fee, try to get the charges reverse.They told me that there was
nothing they could do.They couldn't reverse the charges.Other credit
cards company will do this as a courtesy, but sst doesn't have this policy
They have rude customers service.They used to do this.
I have paid on this account religiously every month.
Once you have a problem, they stick it to you with this default
interest rate
harrassment
sst will call a day after my bill was due, sometimes 3 times a day. Whatever happened to a grace perion
I have my original contract for my boat with Sallie Mae, with a fixed interest rate. SST bought the loan and informed me yesterday they are charging me a daily interest rate because I have a daily interest rate loan. No one can show me where? Because of this they say may payoff is about $7k more than I actually owe-don't defend them, if you do you are brainwashed into being a crook. I have my written contract- I would never take out a daily interest rate loan!
I am an employee of sst, and its a grace period from only late fees, not the calls, and its not harrassment when your past due. i am tired of people saying that we charge them outrageous fees and interest, PEOPLE READ YOUR CONTRACT YOU SIGNED ON YOUR OWN WITHOUT RESERVATION. it explains in detail of what you are agreeing to, and if you dont understand call us and we will explain and or send you a copy of your orginial contract that we abide.
This harasssment the National Board of Collections has rules & regulations. They may only call you 1 time per day. Every person working in Collections know this and must sign the disclaimer. Report them, further write a letter to you local Senator its election year, remember...
ruined my credit
I was a member of Washington Mutual a couple of years ago. I faithfully made payments every month and was able to monitor my account online and there was also links to free credit monitoring on the website. I had tried to payoff my account one month for about 150.00 and they payment went through. About a week later I received a notice that my payment was late. But I knew that I had made the payment throught the automated payment on the website. I called the 800 number on the back of my card, I was given a new 800 number to call. The call was tranferred to SST. When the customer service person replied by "Thankyou for calling SST" I said Oh! I hav emy account with Washington Mutual. They then told me that WAMU sold my account to them. They told me that for some reason the payment didn't go through. I check my bank account and it had not cleared my account yet, so I proceeded to pay the amount over the phone. Now mind you my limit was only 350.00. About 2 days later, I saw that there were two payments for the 150.00. I called my bank and they said that one payment was automated and the other was a direct debit, which means that it was paid on the website. I called SST and they said that they would not refund me one of my payments, and they applied both payments. Then I began to get ovet the limit fees of 39.00 and late payment fees of 39.00 because I never received any bills from SST. I could not access their website to access my account. My original limit was 350.00 and now because of all the fees atc. my balance is over 600.00. Because of thir 29% interest rate I have barely been able to pay this down. Does anyone have any suggestions on what I can do. I am currently having this payment paid through a credit counsiling agency. Once again, I too was never notified of the "buy out" nor did I ever receive terms and agreements of SST.
harrassment
I had a WaMu credit card which was sold to SST bank. They promptly decreased my credit limit, without notification, and started charging an overlimit fee. Then they started calling 10-15 times a day on all numbers associated with that account to tell me that I wasn't past due but was overlimit (even though they did not notify me of their actions) and if I didn't set up payment over the phone they were sending me to collections. I was paying for the acct protection which covers you if you lose your job. I was laid off, called them to notify them & provided proof of such by my employer, and they refused to enact the coverage and started calling 25-30 times a day until I paid down the balance $400 under the limit. They are a bunch of crooked sharks.
web site error
My account was sold to sst, I always paid my bill on the 1st of every month, even after it was sold to sst. My payment was not due untill the following month but I always set the payment up on their website 4 days in advance to be paid on the 1st of the following month. To my shock I was sent a notice that I owed a penalty of $45.00 dollars for not having the money in my bank. I called sst and said I always pay on the 1st as I have direct deposit. They informed me that I must have made a mistake on their website as they tried to electronically deduct from my bank on the day I went on their website. I argued with them and told them that I know what date I put in and it was for the first of april. They would hear none of and were rude. I then made my payment for april. And just recently received my next bill and was told my interest rate went 14% to 28.99%
web site scam!
Your card account.com is the biggest scam. It will not work and when you call they state they have problems with their site and are working the issue. The tell you that you can pay be check over the phone for a $10 fee. This is complete bs. Why should I have to pay a fee because they cannot get their website up and running. There are many complaints on line regarding this issue.
Unfortunately, you're not the only one this is happening to. I was told this company has a -7 rating with the BBB. This company is a rip-off!
Unfortunately, you're not the only one this is happening to! This place is a total rip-off!
scam and rip off!
I received a credit card from washington mutual I got ill with a heart condition and was off of work for 4 month with in time it was hard to make payments so washington mutual sold my credit to sst ever since that time the apr has been outrageous amount that it has been hard to pay off. I even made a big 900.00 dollar payment but when I ask I could adjust the apr about 3 weeks later they said they couldn't adjust unless I made another 200. Oo dollar payment then on top of that they said that the 900. Dollar payment didn't count because it was last month. This bank make sure that you can not pay off your balance. The only thing I can say is transfer you balance to another credit card with a lower apr and cut up that card. So you can't be control by this company any more!
scam and fraud!
I never authorized or was ever informed of a buy out of providian to sst? Who ever they are!//I pay my bills on line each month before the dus date, yet I am charged a late fee/ for the record I will not pay these late fees. They are a scam and illegal in my opinion, it is not my fault it takes this company days sometimes weeks to process a payment done on line/get with it sst who ever you are?
The complaint has been investigated and resolved to the customer’s satisfaction.
These three people are fake and till now They have taken lots of money from many people. So, please don't entertain these peop[le because they are big lair that they will send to dubai, canada, singapore but they are lying all of them Sanjay Tripathi, Jyoti Sharma, & Gaurav Jha. Now these geese are speaking that going to Hong Kong for Bhagwat Katha on star criuse, But nothing is like this. so please dont any booking there because this is fake. They have make fool to their staff also. They didn't give them salary to all staff and staff didn't knew that this company is fake. so jisne bhi inki company me pesa diya hai wo inpe case kare inki complaint kare.
credit card company
After paying off my loan I was charged an over limit fee. I had only gone over the limit a small amount. I forgot to include the 29% interest these sharks charge. So when I called to get my balance and actually spent less than that they then charged interest fees and over the limit it went. I am on my way to pay this stupid card off and will never again darken the sst hallways of credity. Providian was a great company ez to work with - the owner of this company has written several books on customer service. I might add that sir you do not live up to what you write.
I need for SST to acknowledge I filed all of there charges in a Chapter 7 Bankruptcy in October 2007 and they still notfiy the Credit Bureau I owe them money...they are sooooooooooo! Hard Headed and Stubborn about doing the right thing! They are sooooooooo! lousy about not doing what they should, but they expect others to
do the right thing! SST stinks...I would never do business with them again!
SST - Idiots!
Spoke to a guy with really bad english named Angel Sams, which I'm certain is a fake name. He refused to give me an employee ID number and refused to transfer me to his or any superior for that matter. I called them requesting options to lower my APR from a ridiculous amount to a more reasonable amount. Mr. Angel said that the only way to lower my APR by a mere 4% is if I agree to pay 20% of my balance and close the account! Now why in the hell would I want to do that!? I explained to him that that option makes little to no sense to me, and no sense to them. If I close my account then their company, or Columbus Bank & Trust the supposed "owners" of my account, would lose money by having me close my account. He had no straight answer for that. Nor did he have any straight answer as to where and how I can get a copy of the rules and contract stips that I have with them. This card or "service provider" is absolute crap. Their employees are idiots, their policies are on the border line of fraud, and I curse Providian for selling my account to them.
online lockout!
I cannot believe this is happening again! I can't get into the website to pay my bill. How convenient. No bill in the mail either. I'm sure this is a great excuse to jack up my interest rate yet again and charge me more late fees. This company is ridiculous why are they still in business? I read about class action lawsuits and petitions against this company... sign me up!!!
Read full review of Systems And Services Technologies [SST] and 5 commentsovercharge - high interest rate
My providian card was sold to SST Card Services last March. Since then, every month they have been increasing my interest rate which is now up to 30.24%. I have never missed a payment. I have never been late (even though they change my due date every month and I have to be very careful to read my bill and find the due date). I usually pay even higher than the required payment because I am trying to get rid of this company. I don't even have a card to use on this account because when they bought my account from Providian, they never sent me a new card. Can they do this?
How is SST allowed to do all of this to us? My account was sold over a year ago from WAMU to SST and from the looks of it, we've all had the same exact experience with their billing practices. This card is impossible to pay off! I am willing to join a class action suit against them if anyone knows of one or wants to start one. I cannot stand how they are getting away with financially disabling thousands of citizens everyday. Especially in today's economy.
I do agree, they are a bunch of thieves, I am having the most difficult time paying this account off since it was sold by Providian to these thieves. They charge a fee for everything and your limit never goes down, they are a nightmare. They also charge ten dollars to make a payment to them, so ridiculous.
Every time I check my limit it pay the acct off it is always a different amount. Someone has to do something, who can we ask for help? By the looks of things I will never finish paying for this.
HELP
We had a providian cc through washington mutual everything was fine for a while we refinanced our house and the finance company sent washington mutual a pay off. We did not hear anything for 6 months. Then we were notified by these ### at SST. They were so rude. We explained that we did not owe the money they said "yes you do". We finally got in touch with a guy named frank who lied and said he would take care of it. Our account was then sold to NCO. When we called to talk to frank to see what he had found out all he said was "I'm sorry you have to call sst" i told him no this is your mistake I need to take it up with you his reply again "I'm sorry you need to call SST"... We would have paid the balance that we supposively owe had washington mutual contacted us instead of sending it to SST then to NCO which apparently owns SST. You can tell by their rude CSR. These people don't care who they hurt, they will not help you they are rude and the devil better watch out because the CSR, and other employeess of SST and NCO are apparently planning on taking over hell because they have been doing alot of practicing.
my complaint with this company sst services go this wa syfirst my account was sold to sst by bank the begining was no problem I went on a overseas trip left my credit cards home when i came back my credit cards where max and i left a family memmber in charge of my payment i came all these problems call the company with the desired to get this fixed they tol me if I paid 99.00 dollars per card will get my cards in good standing false they did not it my cards out dated they want me to keep paing them no cards interest sky high i will never will see and end on this nothing is been made done with these people but they want my money what I can do aboutit take to the district attorney office or what else thank you
We need to here about all these bad companys!
I completely agree. I have paid off all of my other debt but this one. Because of the lieing and scam fees. I dont know where we can begin. I want them out of business and all thats owed for all of us forgiven due to unfair billing and interst rates. Let them suffer! I have a family and need them to be ok in this economy. But what can we do? I think I should be able to go to court pay what I originally owed and have it immediately off my credit report as PAID GOOD.
holding payments
Our motorhome loan is with SST. It is awful they can never seem to have there facts straight. Three weeks ago iI am not late then 2day got a bill saying I am 2 month behind which is impossible. I think they try to get you tripped up in your payments to get more money out of you. They are for ever messing things up and a real aggervation. I am on the phone with them monthly with screw ups. Hate this company but they have now messed up our credit with their mess ups we dont know what to do. We owe to much just to pay off but looking at other possibilities. Crazy is all I can say I will never finance another thing with them. I will run out of the office if that is my choice. I do not need anything that bad! They are just like Green Tree. I will never do business again with these two. They are just alike. Hate Them!
fraud & cheating!
I had a providian card that was sold to SST w/o my knowledge and it was sent to collections. I was able to pay this debt off to providian (still not knowing that it was sold to SST). Now SST is after me for the same money. From what I have read everywhere they are scums of the earth. trying to keep it clean I think they are worse then that. I would love to have a class action suit against them. LET ME IN ON IT!
The complaint has been investigated and resolved to the customer’s satisfaction.
customer harassment
I had a credit card account with WAMU and it was sold to SST without my knowledge. In turn my payment was late to SST and I have been rudely harassed by telephone as well as my cell phone. They call every hour ( seriously) and talk to me as if I am some lazy bum who doesn't pay their bills. I have repeatedly told them that I had the payment scheduled to be electronically paid through my bank and that it is on it's way but they kept on insisting that I pay over the phone. They kept warning me that I will incrue late fees if they don't receive their payment by a certain date and that some banks don't get the payment sent on time. I also never had a problem with my bank ever getting a payment sent late. I told them I scheduled it to be sent the day before it was officially due. They still continued to hound me and speak to me rudely. The calls kept coming every hour to the point were I had to stop answering my phone. I had my husband call to stop the calls but they were just as rude to him and spoke to him as if he was trying to talk his way out of paying. I am not looking forward to the next bill because I know that even though I sent the payment on time I will still be billed a late fee. They have no website either. When you call they tell you to call back later after you spend the time putting all you information through on the phone. I am by no means a slacker, but have been dealt with as if I am by SST.
I applied for a $4K personal loan; I was only lent $2K, they're still charging me interest for $4K; say i will get the other $2K after paying back. I'm on a money payment of $180. Since I never got the full amount, I shouldn't be having to pay them interest on money I never got from them. (This was originally Seed Fi)
I have tried for 4 days to log on to my SST Visa Acvount and call teir 800 number is s joke. Unable to navigate the pro. Pts to get to an actual person! I have been a customer for 15+ years!
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Overview of Systems And Services Technologies [SST] complaint handling
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Systems And Services Technologies [SST] Contacts
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Systems And Services Technologies [SST] phone numbers+1 (866) 333-3819+1 (866) 333-3819Click up if you have successfully reached Systems And Services Technologies [SST] by calling +1 (866) 333-3819 phone number 0 0 users reported that they have successfully reached Systems And Services Technologies [SST] by calling +1 (866) 333-3819 phone number Click down if you have unsuccessfully reached Systems And Services Technologies [SST] by calling +1 (866) 333-3819 phone number 0 0 users reported that they have UNsuccessfully reached Systems And Services Technologies [SST] by calling +1 (866) 333-3819 phone number
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Systems And Services Technologies [SST] emailssst_info@sst-mo.com100%Confidence score: 100%Support
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Systems And Services Technologies [SST] address4315 Pickett Rd, Saint Joseph, Missouri, 64503, United States
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Systems And Services Technologies [SST] social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Systems And Services Technologies [SST] complaints
Seedfi sold loan now won't release savingsRecent comments about Systems And Services Technologies [SST] company
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