I like the whole unlimited tanning for a single price a month, but the idea of giving them my credit card in order to do so is what I hate. I was willing to pay for the complete contract up front, but they wouldn't let me. I fear of having insufficient funds when it's auto drawn and end up over drafting my account and getting those $35 fees. That's why I hate auto withdraws, I can't control what is taken out on my own. It's also very inconvenient to have to show up before they would withdraw and pay it. That's why they should have the choice to use their credit card or pay everything up front without the use of a card. Okay, I'm done ranting and I feel a little better now, but I would feel great if they change this stupid crap!
The complaint has been investigated and resolved to the customer's satisfaction.
A lot of these major tanning corporations are doing similar payment plans, where you have to sign a contract for X amount of months, you can do that or just pay per visit. Isn't that the great thing about America, we have the choice to do this. You don't like it, go somewhere else, which it sounds like you did. You still get your tanning and Suntan City gets other customers. Everyone leaves happy.
My friend used to work at Sun Tan City and she told me that they take 3x the ammount they are supposed to each month. Whether thats true, I don't know. She told me about a girl she worked with that got angry about a girl not buying anything and spit in a clients bed. They are very rude there too and don't stop selling too you until you say yes.
I agree 100%. We just had one open close to me and I wanted to purchase a month tanning with cash and they would not let me without putting a credit card down for them to have on file and then told me I had to come in and sign a form saying I wanted to cancel or else they would charge the card. I refused to give into their hard core sales tactics of $60.00 for a bottle of lotion and in this day and age of credit card theft I don’t think SunTan City qualifies to store my credit card information for their use. I will use another tanning salon, there are plenty. I am surprised their tactics are legal.