Subrtex
reviews and complaints

I was kinda unsure about Subrtex at first, but I decided to give it a shot since I saw some pics of big ottomans on their site. My own ottoman is like, really big, so I was worried it wouldn't fit. But man, this thing is stretchy AF! And it's not some cheapo material either - it's legit good quality. I'm so stoked I decided to go for it!

Subrtex is the bomb! I was kinda worried that the cover wouldn't fit my fancy high chairs, but the stretchy and thick fabric was just right. I'm definitely gonna order more colors for different events.

I recently bought some chair covers from Subrtex and I have to say, I'm not impressed. The covers keep sliding off the chairs and it's really frustrating. On top of that, they sent me some products that I didn't even need and when I tried to return them, they wouldn't let me. I'm really disappointed with this company and I don't think I'll be ordering from them again.

The material they use for their products is also not very good. It feels cheap and flimsy, and I don't think it will hold up very well over time. I wish I had known this before I made my purchase, because now I feel like I wasted my money.

To make matters worse, the customer service at Subrtex is not very friendly. When I tried to contact them about my issues, they were unhelpful and seemed like they didn't care about my concerns. It's really frustrating when you're trying to get help and the company you're dealing with doesn't seem to care.

Overall, I would not recommend Subrtex to anyone. Their products are not very good and their customer service is lacking. Save yourself the trouble and find a different company to buy from.

I bought my mattress from Subrtex about a year ago and let me tell you, it's the best decision I've ever made. I used to have a temperpedic mattress, which I thought was pretty good, but once I started sleeping on my Subrtex, I never looked back. This mattress is tough as nails and doesn't sag or sink in, which is great for my back. It's also firm enough to support me, but not so firm that it's uncomfortable. And the best part? I don't wake up sweating in the middle of the night anymore! This mattress is cool and comfortable all night long. I want to make it clear that I'm not getting paid to say this - I just really love my Subrtex mattress.

I gotta say, I'm pretty happy with my purchase from Subrtex. I went ahead and got both the sofa and loveseat covers and they fit like a glove! There wasn't too much extra fabric to deal with, which was a relief. The material has a bit of texture to it, so it doesn't look like a cheap slipcover. I was a little worried about using a white cover on my green couch, but I can't even see the green peeking through.

Overall, I'd definitely recommend Subrtex to anyone looking for some new furniture covers. They're affordable and actually look pretty good. The only downside is that they took a little longer to arrive than I expected, but that's not a huge deal.

I never usually write reviews, but I just had to share my thoughts on Subrtex's weighted blankets. I've been struggling to sleep through the night for almost 6 years now, ever since I had a tough pregnancy and gave birth to my baby. My body has been trained to only sleep for a couple of hours at a time, and I've tried everything to fix it. But I was amazed when I tried out Subrtex's weighted blanket - it worked like magic!

I've suffered from restless legs, insomnia, and anxiety, but this blanket was an instant fix. It's like a warm, comforting hug that helps me drift off into a peaceful sleep. The weight of the blanket is just right - not too heavy, not too light - and it feels like it's cocooning me in a safe and secure embrace.

I've bought two of these blankets now, and I can't imagine sleeping without them. They're made from high-quality materials that feel soft and luxurious against my skin, and they're easy to care for too. I just pop them in the washing machine and they come out looking as good as new.

Overall, I'm so impressed with Subrtex's weighted blankets. They've helped me get the restful sleep I've been craving for years, and I'd recommend them to anyone who's struggling with sleep issues. They're a game-changer!

I recently purchased a pillow from Subrtex for my husband, but unfortunately, he did not like it. So, I decided to return it for a refund as the website stated a 45-day return policy. However, I was not aware of all the conditions that came with it. There was a 15% restocking fee, no refund on shipping, and I had to pay for the shipping to return it. Moreover, it had to be in the original packaging, which made it difficult to determine if we wanted to keep it or not.

It is essential to be aware of all the terms and conditions before making a purchase from Subrtex. I learned the hard way that returning an item is not as simple as it seems. Therefore, it is crucial to make sure that you want to keep the product before making a purchase.

Despite the inconvenience, I must say that the quality of the pillow was excellent. The material was soft and comfortable, and it provided excellent support for the neck and head. However, it was not suitable for my husband's sleeping position, which is why we had to return it.

Overall, I would recommend Subrtex for their high-quality products, but be sure to read all the terms and conditions before making a purchase. It is better to be safe than sorry.

I was thinking of buying something from Subrtex, but I had some questions. I tried calling them a few times, but no one picked up the phone. I even sent a couple of emails, but no one got back to me. I was getting frustrated, but then I saw they had a chat feature. I clicked on it, but no one was there to chat with me. I was starting to think this company was a scam.

I decided to take a chance and place an order anyway. I was pleasantly surprised when my order arrived quickly and was exactly what I wanted. The quality of the product was great, and I was happy with my purchase.

However, I still think Subrtex needs to work on their customer service. It's not okay to ignore customers who have questions or concerns. If they want to keep customers coming back, they need to be more responsive and helpful.

Overall, I would recommend Subrtex for their products, but be aware that you might have trouble getting in touch with them if you need help.

I gotta say, my experience with Subrtex (subrtex.com) was not great. I got one of their 10 inch mattresses and it only inflated to about 9 inches, which was a bummer. And let me tell you, this thing is not comfortable at all. I was really disappointed.

But the real kicker was the customer service. I tried calling them a bunch of times, but no one ever picked up. So I ended up emailing them, and it took them forever to get back to me. When they finally did, they offered me a 20% refund or the option to return the mattress in its compressed condition via FedEx. But get this - I had to pay for the return shipping myself! And they only honor returns if you're within 30 days of purchase, which I was, but they were still slow to respond.

Honestly, I wouldn't recommend buying from Subrtex unless you're okay with having no warranty. There are plenty of other places to buy mattresses from, and I think you'll have a better experience elsewhere.

So, I recently bought a 4" gel topper with a cover from Subrtex. They offer a 20% discount on the cover when you purchase them together, which is a great deal. However, I was disappointed when I found out that the discounted price did not show up when I checked out. I was supposed to pay only $43.20 for the cover, but it ended up costing me $51.99. It may not seem like a big difference, but in today's economy, every penny counts. We all want to save money wherever we can, right?

It's frustrating when big companies play head games with us and pretend to offer the best deals, only to rip them out from under us when we check out. We spend hours searching for the best products and prices, and when we finally think we've found a good deal, they pull this stunt. It's like they're faking out a discount that isn't really there. It makes me wonder if I actually got the best deal or if I wasted my time searching for nothing.

I tried to reach someone on chat before 2 pm on the West Coast in CA, but nobody responded. Then I tried to call, but their phones were busy. I don't know if something happened or if they're just avoiding their customers. It's frustrating when you can't get in touch with a company when you have a problem.

Another thing that bothered me is that they only let you post a review if you give them five stars. That's not fair. What if I had a bad experience and wanted to share it with others? I wouldn't be able to do that.

Overall, I'm disappointed with my experience with Subrtex. I wouldn't recommend them to others.