StyleWe
reviews and complaints

It is my first time im buying and LAST time to STYLEWE. They taked long time to delivery , and i received the dress with damage print and wrong size. The fabric is horrible (texture, low quality). I follow the instruction for return and waiting for code of return, never came. I contacted Customer Services and sended photos of damage , and thet responded to return partial credit. It no fair they did two mistakes. I will NEVER going to buy STYLEWE.

C:\Users\Frances\Downloads\thumbnail_FA9D741E-4A57-[protected]-667F208A4CC6.jpg

I am very pissed! I have notified your company on several or more orders that I need to return. Not only is how you do your returns its very confusing and now I'm still trying to return the items.

There are dresses, capris, and other items that I need to return and it's not my fault it has taken the delay to get these back!

I'm expecting your full customer service to be 150% plus. I have several hundreds of dollars for these items that need to be returned due to the fit and the dresses well my son's wedding is called off there will be no wedding!

Linnea Elliott

I wish I knew about this company before I purchased

What they do best is taking your money where ever your account is

I purchased some stuff 2 weeks ago, up to now I haven’t heard from anyone about it. They are asking you for the order number which they didn’t provide you with

Very bad company

When I receive my stuff I am going to run away from them

I have been trying to return some items for the last two weeks. The website says someone will contact me within 48 hours. Here we are two weeks later (well over 48 hours) and still no contact. In all my years of ordering clothes online, this is the worst experience I have ever had. Why won't your company contact me. I tried online chat and nothing...I have checked my email and my spam folder everyday for two weeks, nothing. My order number is HBB03181759.

Collette Dice

Order No. HBB03157892 - two blouses ordered only got one. Unable to reach anyone in customer service. Information for return of item, sent to e-mail several times and never received information to send item back. Cost was $92.97.

Another ordered /Sub order: 9388455 Cost was $47.98. Item never received and no refund was received.

Total loss for Merchandise from your company is $140.95. I would appreciate a refund of my money.

It does not make sense that you cannot be contacted unless by e-mail and this does not work.

My name and address as follows: Diana G Ojfford, 33412 Reynolds Rd, P O. Box 665, Simonton, Texas 77476. I have lived at this address for over forty plus years and never had problems getting ordered packages until I came iun contact with your company.

I can be reached at [protected] of leave a message.

Thanks a million, D. Offord

GM I placed an order in March 2023 order #HBB03132897 I received the blouse but never received the pants the total I paid $79.97 therefore I'm requesting a refund for the pants this second time I have request a refund for the pants I tried calling didn't get any where please all I'm asking for is refund for the pants please can I get some help thank you

I've placed a order by the beggining of March for 2 dresses (order HBB03116977). My credit card was charged on 2nd March for 2 dresses. I received a message saying that one of the dresses was out of order and suggesting me to replace by another one.

I added another dress and you gave a new number for that order (HBB03116977-1-1).

I have received the first ordered dress.

Since then I don't have any new about my second dress. The wedding I wanted to wear the dress is already over.

I want to apply for a refund but the system says that my e-mail adress and my order number don't match.

Could you please check and help me?

I ordered 2 pants and one dress that I sent back while ago and so far I haven't received the money back. I am worried now that the company is out of Business because there is no way you can reach the customer service.

I paid to send the items back to them and now I don't have the item nor the refund. Great deal! I usually buy a lot from this webpage but I am a bit skeptical about it.

03/25/2023 Spent $300.00 to purchase some clothes. It took approximately 3 weeks to received the items. I knew the Company is international so timing was understandable. The problem is the items do not reflect the advertisements. The clothes are too big, colors, pattern and material way off. I ordered 10 items, received 6 and a courtesy bracelet that is one-size-fits-all and too small for me. My call to the company @ [protected], email and text do not work. I am on disability and is very concern about possible losing the money. I notified the credit card company, there isn't much they can do after the transaction is done.

Please help. Thanks.

I have two out fits that need to be returned one is two small I also ordered I received one jacket no pants so I ordered another pair they arrived 2 months later I this company is truly hard to reach so how do I get my money back or the correct sizes.Actually I gave two out fits away because I couldn't reach anyone.
P0223031600634 cg500116658 skufa9rcbbc921b blue spu:fa9rcbbc/[protected]. Next 16763873150800yello m to small p02023010500852 spu;fac6d7d7/1438780 I dont think I will be ordering anything else.

I purchased a pair of pants in size 12; however, I need a size 14. The online chat rep told me to click the 'tracking order button at the bottom of the home page, enter my email address and order number and click the 'Return'button. When I clicked the return button, the screen went back to the home page. I have repeated this process several times. I need a return authorization and a return label for Order #HBB03146268.

I have been trying to return my merchandise because the quality of the product does not look the same as what is advertised and the size was too large. I have followed your return policy via your website but have yet to receive an authorization and return address within 48 hours of my submission which your website states as is the return policy. I tried to access "Chat with us" on your website and get a "refuse to connect" error message. My order number is HBB03121995. I submitted my request via your website a couple of days after receiving. After waiting another week I sent an email to your customer service on April 4th stating I submitted a request to return my merchandise via their website following your return policy and I have not received a response and to please contact me with the return address so I can promptly return the unused merchandise. No response. I sent a second email on April 6th and a third email on April 13, 2023. No response.

I ordered a pair of jeans on 2-28-23 and received the item on 3-21-23. The pants are nothing like the picture. The waist is tight, the legs are baggy and the material is thin. I'd like to return the item, but when I complete the online return process it won't let me submit the request. I tried to contact a technician via their "live chat" process but will have to pay $1 for someone to help me, with no guarantee they're going to honor their return policy (within 30 days and not worn). All I want to do is return the item I purchased. Looks and feels like your company is a scam. I use online ordering a lot and have never run across anything as unprofessional as this!

I requested a return form Saturday night for and ordered that I purchased and have not received it as of this morning March 23rd 2023. Please let me hear from your company. Thank you. My name is Martha Vann email is [protected]@outlook.com.

These are the items:

1. Long sleeve Vacation Ethnic Blouse organe Red

2.Vacations ethnics pants organic/red

3.Simple Plain Two Piece Pants Set Color Gray HBB03103371

I have submitted 2 Refund 'Tickets' via StyleWe website (order number: HBB03061516) and despite the Company saying I will hear from them in 24 hours, nothing ever happens. The item I have ordered never moves out of 'processing' status. Refunds are only available prior to 'shipling' so I will be furious if they suddenly ship my item when I have clearly asked for a refund. I needed the dress for a special event and because of their slowness in shipping, the event has now happened.

After waiting 2 months for a blouse that I ordered, it arrived, and the quality of the garment was substantially worse than I expected. The cuffs are so large that the sleeves fall off my hands (who thinks that women have wrists that are 6 inches in circumference!?). Also, the cutout for the buttonholes are so small that the buttons do not fit through. I feel that I should receive a full refund, but buyer beware their return policy is horrible.

Order an item since November 20, 2022, @ 14:37pm. #HBB03024524, paid-in-full and still have not received

what I've order. Spoke with three different people in Customer Service through

chat, promising me to have patience. It's over a month now, and I'm still waiting.

Being a first-time customer, with your company, I'm very disappointed with your service.

I have been trying to get assistance with this issue for months now. The post office says the items were returned and I have the receipt in my possession to prove I paid and sent these items back. I am now on hold with agent Angel and its been almost 20 minutes. The message is:

Hi, we have received your message. Please give us a moment so that we could check for you.

As we are experiencing high chat volumes, please give us a moment so that we could check for you.HBB02939191

Question type:

Return/Exchange/Refund

Question:

I am trying to see if this order return was ever received. I have the postal info at hand. I returned the long sleeve daily blazer and pants, along with the skinny shirt. The PO states it was delivered to the given return address on 9/25/22

Receive product from Stylewe 1st week in November. The product color was not what appeared on the website. Looks ivory color on website but is very much bright white in color. Need Ivory color sweater.

I went to the website 2nd week in November and did a chat with a customer care associate who responded that they would issue a return authorization via email.

Have not received an email it is now the 3rd week. My payment was completed thru Paypal transaction 30S636631E7416991L. The 2nd item I order along with sweater I have not received. Yet payment was done for both items.

Please send return authorization either by email or text for sweater. You should have both of my contact information on record.

[protected]@msn.com

Blessings

Linda Lane

First order placed was large; terribly dissatisfied with quality/fit/look of items ordered. They look nothing like the ítems depicted in catalogue. Once they were contacted for full return/refund, they claimed that time for return had expired, without addressing the issues listed on my complaint; ie: suit jacket came in what appeared to be a misshapen oversized jacket, with different shade from pants…ufg! How can one confuse a Size M, with an XL. What a nightmare.