Menu
Start Fitness Customer Service Phone, Email, Contacts

Start Fitness
reviews and complaints

Start Fitness's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.startfitness.co.uk
www.startfitness.co.uk

Learn how the rating is calculated

2.0 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Start Fitness reviews 8

ComplaintsBoard
A
11:46 am EDT
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Start Fitness: Misleading Deals and Non-EU Customs Charges - Not Worth the Hassle

So, I was looking to buy some fitness gear and stumbled upon Start Fitness website. At first, I was pretty excited to find some good deals on their site. But, boy was I wrong! I ended up getting hit with some non EU customs charges. I mean, seriously? Who wants to deal with that kind of hassle? It's just not fair to the consumers. I feel like they should have been more upfront about this. It's just misleading and not cool. I wouldn't trust them again.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
C
11:35 am EDT
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Disappointing Customer Service: My Experience with Start Fitness

I wouldn't recommend buying from Start Fitness. They don't seem to stand behind their products. It takes them a long time to respond to complaints, and when they finally do, they don't really offer any solutions. Instead, they just say sorry and don't do anything to fix the problem. I suggest spending a bit more money somewhere else before giving Start Fitness your business.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
K
10:41 am EDT
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Top-Notch Products and Killer Prices: My Experience with Start Fitness

I gotta say, I've bought a bunch of stuff from Start Fitness and I've never had a single problem. I've gotten shoes, clothes, bags, you name it, and everything's been top-notch. And the prices are killer, especially if you can snag a coupon code. Plus, the whole buying process is super easy and hassle-free. And don't even get me started on the delivery time - it's totally reasonable. All in all, I'm a big fan of Start Fitness and I'll definitely be shopping there again.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Disappointing Experience with Start Fitness' Express Delivery and Customer Service

I recently made a purchase from Start Fitness and opted for express delivery to receive my new shoes as soon as possible. However, it has now been four days and my order has yet to be shipped. I have tried reaching out to their customer service team via email to inquire about the delay, but have not received a response.

I must say, I am quite disappointed with this experience. When I pay extra for express delivery, I expect to receive my order promptly. It is frustrating to have to wait so long without any communication from the company.

If you are in need of urgent delivery, I would advise against purchasing from Start Fitness. It seems that they may not prioritize their express delivery orders and may not be very responsive to customer inquiries.

Overall, I hope that Start Fitness can improve their shipping and customer service processes in the future to avoid similar issues for other customers.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Unreliable Sizing and Poor Customer Service: My Experience with Start Fitness

I ordered some shoes from Start Fitness and they didn't fit right at all. They were supposed to be my size, but they weren't. I tried emailing them three times to ask for a refund, but they never responded. I was getting really frustrated, so I decided to just send the shoes back myself. When I finally got my refund, they had taken almost ?9 off without telling me why. I was really disappointed and I don't think I'll ever buy from them again. They don't seem very trustworthy.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Fast, Free, and Affordable: My Experience Shopping at Start Fitness

I gotta say, I was super impressed with Start Fitness. I ordered my stuff on a Saturday and it came the very next day, on a Sunday no less! And get this, the delivery was totally free! With all the craziness going on in the world right now, I was worried that my order might get lost or delayed, but Start Fitness really came through for me. I've had trouble getting packages from other big companies lately, what with the pandemic and everything, so it was a huge relief to get my stuff so quickly and easily.

And the prices were amazing too! I was able to use a promo code to get an even better deal, and even without the discount, Start Fitness was still cheaper than all the other places I looked. I mean, who doesn't love a good bargain, right?

All in all, I'm really happy with my experience shopping at Start Fitness. The delivery was fast and free, the prices were unbeatable, and the whole process was just really easy and stress-free. I'll definitely be coming back here for all my fitness needs in the future. Thanks, Start Fitness!

Read full review of Start Fitness
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Disappointed with Start Fitness: Received Used Trainers & Poor Packaging

I recently made a purchase from Start Fitness and I must say, I was a bit disappointed with what I received. I ordered a pair of trainers from their online shop and upon receiving them, I noticed that they looked like they had been used before. It's possible that they were shop demo stock or maybe even something like Amazon's try before you buy program.

The soles of both trainers showed signs of wear and tear, as if they had been used on a dirty surface. Additionally, there was a noticeable dirty mark on the front toe section of one of the trainers. It was quite disappointing to receive a pair of trainers that were not in a new condition.

Furthermore, the state of the box was also quite poor. The underside of the box was particularly damaged, which further indicated that the trainers were not in a new condition. It's a shame that the packaging was not taken care of, as it can affect the overall presentation of the product.

Overall, my experience with Start Fitness was not great. While I appreciate the convenience of online shopping, I was disappointed to receive a product that was not in the condition that I expected. I hope that they can improve their quality control measures in the future to ensure that customers receive products that are in a new and unused condition.

Read full review of Start Fitness
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Start Fitness Disappointing Service and Lack of Responsibility from Start Fitness

I recently ordered from Start Fitness and unfortunately, my order arrived later than expected. I was quite disappointed with the service as the company had stated that the address I provided was incorrect. This caused me a lot of inconvenience as I had to pay an additional $21.40 to collect my parcel due to the wrong address. The address was incomplete and not what I had written at the checkout.

To make matters worse, I had to wait longer than the expected delivery date due to a mistake that I did not make. I had to travel quite a distance just to collect my parcel and on top of that, I had to pay for it. I was really frustrated as I had waited a long time for my order to arrive and it was supposed to arrive earlier.

I decided to email Start Fitness to express my disappointment and frustration. However, their response was not satisfactory. They simply replied with a two-sentence email that said it was a tax fee. This was not helpful at all as the receipt clearly stated that the payment was due to claiming back the postage directly from the post office.

I was really disappointed with their response and decided to email them again. However, to my surprise, they replied with the same answer and did not even apologize for the inconvenience caused. This was really frustrating as I felt like they were not taking responsibility for their mistake and were blaming the Royal Mail for the incorrect address.

Overall, I would not recommend buying from Start Fitness again as their service was not up to par. The inconvenience caused by their mistake and the lack of responsibility taken was really disappointing.

Read full review of Start Fitness
Hide full review
Looks like Start Fitness Company has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Start Fitness, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Start Fitness legit?

Our conclusion: Start Fitness stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Start Fitness's reputation as a trustworthy leader in their field. Customers can rely on Start Fitness's services, assured they're dealing with a highly reputable and fully legitimate company.

Start Fitness earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Start Fitness has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Start Fitness has claimed the domain name for startfitness.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Startfitness.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Start Fitness have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Start Fitness and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Startfitness.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Start Fitness

Screenshot Start Fitness
Start Fitness is a leading online retailer of sports and fitness equipment in the UK. The company has been in operation for over 20 years and has established itself as a trusted source for high-quality products at competitive prices. With a wide range of products available, including running shoes, gym equipment, and fitness clothing, Start Fitness caters to the needs of both amateur and professional athletes.

One of the key strengths of Start Fitness is its commitment to customer service. The company has a team of knowledgeable and experienced staff who are always on hand to provide advice and support to customers. Whether you are looking for guidance on choosing the right running shoes or need help with setting up a home gym, the team at Start Fitness is always ready to assist.

In addition to its excellent customer service, Start Fitness is also known for its competitive pricing. The company offers a price match guarantee, which means that if you find a product cheaper elsewhere, they will match the price. This commitment to affordability has helped to make Start Fitness a popular choice among fitness enthusiasts across the UK.

Another key feature of Start Fitness is its commitment to sustainability. The company has implemented a number of initiatives to reduce its environmental impact, including using recycled packaging materials and sourcing products from sustainable suppliers. This focus on sustainability is an important part of the company's ethos and reflects its commitment to making a positive impact on the world.

Overall, Start Fitness is a highly reputable and reliable online retailer of sports and fitness equipment. With its commitment to customer service, affordability, and sustainability, the company has established itself as a leading player in the UK fitness market. Whether you are a seasoned athlete or just starting out on your fitness journey, Start Fitness has everything you need to achieve your goals.
Ratings on other sites
Trustpilot
Trustpilot
4.7
3145 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Start Fitness contacts

  2. Start Fitness phone numbers
    +44 191 917 3803
    +44 191 917 3803
    Click up if you have successfully reached Start Fitness by calling +44 191 917 3803 phone number 0 0 users reported that they have successfully reached Start Fitness by calling +44 191 917 3803 phone number Click down if you have UNsuccessfully reached Start Fitness by calling +44 191 917 3803 phone number 0 0 users reported that they have UNsuccessfully reached Start Fitness by calling +44 191 917 3803 phone number
  3. Start Fitness emails
  4. Start Fitness social media
Start Fitness Category
Start Fitness is related to the Advertising and Digital Marketing category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.