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Sprint Corporation

6200 Sprint Pkwy
Overland Park
United States - 66251
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Sprint Complaints & Reviews

Sprint - Florida, Port Charlotte - Home phone

Posted: 2015-11-05 by    Reviewer21953
Complaint Rating:  0 % with 0 votes
I have returned to the Sprint store 4 times trying to get the Sprint landline to work. The phone does not work in my condo. Incoming calls go straight to voicemail. For days on end, I have no service at all. Don't buy one of their landline modem phones. I am paying for a phone that does not...

Sprint Corporation - The new phones were bad and didn’t work properly

Posted: 2015-11-01 by    Reviewer76292
Complaint Rating:  0 % with 0 votes
Don’t take any phones from Sprint Corporation. I and my wife took two phones and paid for the insurance as well. After one year the seller told us that we could change the phones, if we wanted. We changed the phones and new ones were really bad. They started to lag and switched off after 2...

Sprint - HTC M8 Phone

Posted: 2015-10-22 by    Reviewer23441
Complaint Rating:  0 % with 0 votes
As of September 15, 2015, I have been back and forth with sprint's customer service regarding the fact that I don't have internet on a regular and reliable basis. Also my calls are dropping left and right and I am always data roaming. My HTC phone apparently cannot stay connected to sprint's...

Sprint - Phone Replacement Insurance Policies sold by Sprint

Posted: 2015-10-03 by    Reviewer64171
Complaint Rating:  0 % with 0 votes
When we purchased our 4 iPhones phones through Sprint in Ladera Ranch, California (October 2014 & May 2015) we were told by both the Manager and sales staff that it is advisable to purchase the phone replacement insurance plan offered by Sprint as "If ANYTHING happens to your phone during the...

Sprint - No service and no help

Posted: 2015-08-30 by    Tgny
Complaint Rating:  0 % with 0 votes
I have been a Sprint customer since they came to NYC. Last week I noticed that I had no service where I live. I have 3 phones all different types of equipment. All had the same problem. I called Sprint Tech support. After being told my call would be answered in less than 30 seconds (10 Minutes...

Sprint - Refusal to stop service

Posted: 2015-08-28 by    Reviewer68767
Complaint Rating:  0 % with 0 votes
I called Sprint on April 24th, 2015 to have my phone service stopped. I had not used it since March 18th, 2015. After some questions, they said it would be shut off at midnight, April 24th. The bill was due May 4th, which I paid on time. I also received a full bill for June 4th, which I questioned,...

Sprint - Ontario, Toronto - IPhone 5s locked to Sprint

Posted: 2015-07-22 by    Pummel
Complaint Rating:  0 % with 0 votes
I purchased few months ago from ebay a new IPhone 5s locked to Sprint US. Phone was never activated on Sprint network. Based on Apple DB information the phone was a replacement.
I tried to contact Sprint many times to unlock the phone to be used in Canada. It is like talking to the walls,...

Sprint/Samsung Galaxy Tab 3 - Arizona, Phoenix - Device protection

Posted: 2015-07-17 by    BethTur
Complaint Rating:  0 % with 0 votes
My Samsung Galaxy Tab 3 has been water damaged which is covered under the device protection plan. To date I have paid $195 in device protection for this device alone. I call and file a claim after having to go to a store to get the number. They say my claim is approved and ask me for $50. I...

Sprint - Unlocking of my iphone

Posted: 2015-07-16 by    ZahCell
Complaint Rating:  0 % with 0 votes
I had recently purchased an apple iphone 5 and 4s online from the USA. I'm un able to use the phone as it is sim locked by Sprint!! I have tried to contact them via the live chat and they simply can not assist. Not sure what more to do now, as these phones are worth nothing as i can not...

Sprint - Signed me up, sent international texts to me and more within 2 weeks

Posted: 2015-04-29 by    ROSEBUGG73
Complaint Rating:  0 % with 0 votes
Before i had a chance to figure out my bill
And phone
I had approx $300 or more incoming texts
Within 2 weeks from overseas accounts and other texts
That i didn't even recognize
And i got a bill well over $300
For what was supposed to be just...

Boost / Sprint - California, Los Angeles - doesn't work

Posted: 2015-04-08 by    gstchck
Complaint Rating:  0 % with 0 votes
BOOST is the worst cellphone company that I have ever used. I currently reside in Los Angeles but I’ve lived all over the US and I’ve traveled around the world and I can honestly say that BOOST is the worst. Even though BOOST is owned by SPRINT and SPRINT has tons of money, they...

Sprint Corporation - Illinois, Carol Stream - They sold me old phone and refused to help me

Posted: 2014-12-07 by    cneil
Complaint Rating:  0 % with 0 votes
I bought replacement phone from the company Sprint Corporation. It was awful experience, ‘coz the phone must be new, but the camera stopped to work after 7 days. I went to their shop, but the girl, who worked there, told that the phone was old and they wouldn’t fix it. WTF? I told...

Sprint - Phone not charging

Posted: 2014-11-16 by    dlramsey224
Complaint Rating:  0 % with 0 votes
I took my phone into Sprint & explained to the rep, Mike Branham, that it was not charging correctly, that it would turn on/off while charging & battery life would only last 4hrs at the most. I also told them that at times it would get so hot you could not touch it & they said my otter box was...

Sprint / Cell Phones - Kansas, Overland Park - Misleading Sales Practices

Posted: 2014-09-25 by    Cbjones
Complaint Rating:  0 % with 0 votes
On Aug 20, 2014 at approximately 5:00 p.m. my wife and my daughter went to our local Best Buy Store (Store No.168160) in Elk Grove, California to purchase a cell phone. My wife spoke with a salesperson, David and she decided to buy the sprint family plan. She was told that the entire monthly...

Citysprint Express Courier Services - They send fake emails about prize

Posted: 2014-07-20 by    Nores93
Complaint Rating:  0 % with 0 votes
I just want to warn other people that the company CitySprint Express Courier Services is total scam. I started to get emails from them, which stated that I was a winner of some sum of money. I tried to reach these bastards, be of course all contact info turned out to be scam. They are liars...

Sprint - Kansas, Overland Park - Dishonest on early termination fees (Eft)

Posted: 2014-07-07 by    MadAtSprint
Complaint Rating:  0 % with 0 votes
Seems like Sprint has a problem with honesty.

Before I switched to the Framily Plan I asked the Sprint rep what happens to my phones on contract. I was told since they were purchased before January there are no ETF's and the Framily Plan is a no contract plan. So, in either...

Sprint (Clear Communications) - Service provided not as advertised

Posted: 2014-05-25 by    MRM1
Complaint Rating:  0 % with 0 votes
Company advertises service at up to 6 MBPS for wireless internet service. Have yet to ever see it in about one year of using them. Most times it is between 1.5 and 2.5 although occasionally it does get up to just under 6. This despite out location being in the heart of Austin with two towers...

City Sprint - Washington - Wanting money upfront for winning contest

Posted: 2014-05-23 by    K Lambert
Complaint Rating:  0 % with 0 votes
I was contacted by a Stephanie Navarro who claimed to be a representitive of Red Bull Mega Millions and Formula 1, stating I was the winner of $800, 000 USD. That I needed to contact City Sprint Courier Services in New Dehli, India to claim my prize. She did indicate that I would have to have...

Sprint - Do not change phone svc to sprint!!!!!

Posted: 2014-05-21 by    M Waye
Complaint Rating:  100 % with 2 votes
On April 18, 2014 I contacted Sprint to transfer my cellular
phone service from Verizon to Sprint, based on their new Framily plan. Before
the phones arrived in the mail from Sprint, they sent the request from Verizon
to terminate my service. Therefore, I had no phones and...

Sprint Wireless - Ohio, Akron - Bad billing practice and high etf

Posted: 2014-05-19 by    blushndevil
Complaint Rating:  100 % with 1 votes
I have had poor service with Sprint and their phones for almost 2 years. My contract would have been fulfilled on May 18th, 2014. Verified the day of termination by a Sprint Customer Representative and online. I terminated the contract 31 days early and now Sprint wants a 100.00 ETF Since March...

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