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CB Business and Industrial Review of Southwinds Electrical, LLC
Southwinds Electrical, LLC

Southwinds Electrical, LLC review: I would like to get reimbursed for my losses due to the errors made by southwinds electrical.

D
Author of the review
6:03 pm EDT
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Mary [censored]ey who manages my condo discovered on 9/27/2022 I was without electricity. I was the only condo affected. She made numerous calls but was unable to get any answers. I was at work but started making call when I was off work. Centerpoint energy told me to call my electric provider, Champion Energy to see if there were any issues, which there none. They contacted Centerpoint to let them know they did not issue a disconnect.

I took 9282022 off from work to get to the bottom of this.

I called Centerpoint and talked to a representative who looked at my account. They disconnected my service on 9/21/2022 due to observing tampering to my outside electrical box.

On August 2, 2022 Southwinds Electrical, LLC replaced my outside meter box. They issued a temporary disconnect before doing the work. The condo property management Pegasus was involved in this project. My contact person was Lisa Grimes. I was invoiced $1,290.00 which I paid in full that day.

I also talked to James Stewart, Chief Building Official, City of Webster Texas on 9/30/2022. He emailed on 10/3/2022 that Southwinds Electrical ask for a final inspection on 8/3/2022. It should of been scheduled as a service connection or temporary service connection. The city of Webster Texas was not made aware by Southwinds Electrical that a release was needed. Once Southwinds Electrical contacted the city of Webster Texas on 9/28/2022 and requested the release to Centerpoint, the release was done that day along with providing a permit to do the work from 8/2/2022.

On 10/3/2022 I took another day off work to resolve this issue. I sent an email to Southwinds Electrical asking for them to reimburse me $274.55 for my expenses. I did not ask for the 2 days pay I lost from work.

Southwinds Electrical offered to pay a partial amount which they never said how much. I would like to get full payment. The two days lost in work amounted to $300. I get paid $150 a day substitute teaching. The total I am asking to be reimbursed is $574.55.

Desired outcome: I paid them $1,290 to do the work, which was not completed correctly.

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