South Florida Vision Services’s earns a 1.0-star rating from 4 reviews, showing that the majority of patients are dissatisfied with eye care services.
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This place is so unprofessional, it's ridiculous
This place is so unprofessional, it's ridiculous. I've noticed that a lot of people have the same problem - they never return phone calls and they're just plain rude. I don't understand how they can get away with it. I even tried looking for a corporate number, but no luck. Who do I contact to hold them accountable for their mistakes? They took my money, so they should be responsible for it.
They took $950.00 from my mom for cataract surgery that never happened
They took $950.00 from my mom for cataract surgery that never happened. She's been unwell, so the surgery didn't take place, meaning no services were given. They said they would refund the money to her card, but when I gave them the card number, they said it was wrong. I sent them a receipt with the correct card number, but they haven't said a word in a whole month. Looks like I'll have to take them to court. Avoid this company at all costs.
I had an eye exam at the Boynton Beach office in early Feb 2021
I had an eye exam at the Boynton Beach office in early Feb 2021. It took about 4 weeks for my trial pair of contacts to arrive, and now it's the end of March and the office ain't answering the phones or returning messages. I stopped by on my way home from work yesterday, 3/30, and the young woman wasn't helpful or friendly. She said the doctor ain't approved my contact prescription yet and didn't offer any solutions. I told her I've been trying to reach them since last week and left messages. She said there are over 200 voicemails, like that's a good enough reason for a business not to answer phones or return calls. Really bad handling.
This morning, after trying to reach them for 30 minutes, I finally spoke with someone, ***, who said last week the phones were down and this week they're ringing off the hook. *** was helpful, nice, and offered to email me the prescription. I ain't gonna buy glasses or contacts from South FL Vision and I'll never recommend them. I get that things happen that we can't control, but there's no excuse for this level of unprofessionalism. I'm extremely disappointed.
South Florida Vision Services Complaints 1
Re: FEE Slip #*** 2/6/22 I been a customer at the *** Center at ***
Re: FEE Slip #*** 2/6/22 I been a customer at the *** Center at *** for six years now. They do my eye exams and give me glasses. They called me recently for my yearly exam. The invoice says my last service was on 2/15, so it's been less than a year. I thought they give a one-year warranty on glasses here. When I got my new glasses, I asked for bifocals. The line for the left lens was at 12mm and the line for the right lens was at 18mm. They were so uneven that I couldn't use them. I asked them to fix it. They said they would send them back to be adjusted. They called me two weeks later to pick them up. But when I got there, nothing had changed. They were still the same. They didn't fix anything. I wasted my time going there and coming back for nothing. It's like they don't care about my time. They said they would fix them again. When I finally got them back, both lenses had the line at 12mm. But they were still not good because the line was too low. My eyes couldn't find the lower lenses. It seems like the optician doesn't know how to fit bifocals. I don't have a lot of money, so I use some from *** to help pay for this. But I also had to use $160 of my own money to pay for glasses that are useless. Please give me back the $160 so I can get them fixed somewhere else. CC:
Is South Florida Vision Services Legit?
South Florida Vision Services earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Southfloridavision.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Southfloridavision.com you are considering visiting, which is associated with South Florida Vision Services, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Southfloridavision.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The southfloridavision.com may offer a niche product or service that is only of interest to a smaller audience.
About South Florida Vision Services
At South Florida Vision Services, their team of highly skilled and experienced eye care professionals is dedicated to ensuring optimal eye health and visual clarity for all their patients. They offer a wide range of services, including comprehensive eye exams, contact lens fittings, and the diagnosis and treatment of various eye conditions and diseases.
One of the key strengths of South Florida Vision Services is their state-of-the-art facilities and cutting-edge technology. They utilize advanced diagnostic equipment and techniques to accurately assess and diagnose eye conditions, enabling them to provide personalized treatment plans tailored to each patient's unique needs.
The team at South Florida Vision Services understands that every individual's vision requirements are different. Therefore, they take a personalized approach to eye care, taking the time to listen to their patients' concerns and thoroughly explain all available treatment options. This patient-centered approach ensures that each individual receives the highest quality care and achieves the best possible visual outcomes.
In addition to their exceptional clinical expertise, South Florida Vision Services also offers a wide selection of eyewear options to suit every style and budget. Their on-site optical boutique features a vast collection of designer frames, sunglasses, and contact lenses, allowing patients to find the perfect eyewear to complement their personal style and visual needs.
Furthermore, South Florida Vision Services prides itself on providing outstanding customer service. Their friendly and knowledgeable staff is always ready to assist patients with any questions or concerns they may have, ensuring a comfortable and positive experience from start to finish.
Whether you require a routine eye exam, treatment for an eye condition, or simply need to update your eyewear, South Florida Vision Services is the go-to destination for all your eye care needs. With their unwavering commitment to excellence, cutting-edge technology, and personalized approach, you can trust that you are in capable hands when you choose South Florida Vision Services for your eye care journey.
Overview of South Florida Vision Services complaint handling
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South Florida Vision Services Contacts
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South Florida Vision Services phone numbers+1 (888) 930-3937+1 (888) 930-3937Click up if you have successfully reached South Florida Vision Services by calling +1 (888) 930-3937 phone number 0 0 users reported that they have successfully reached South Florida Vision Services by calling +1 (888) 930-3937 phone number Click down if you have unsuccessfully reached South Florida Vision Services by calling +1 (888) 930-3937 phone number 0 0 users reported that they have UNsuccessfully reached South Florida Vision Services by calling +1 (888) 930-3937 phone number
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South Florida Vision Services address2900 W Cypress Creek Rd STE 4, Fort Lauderdale, Florida, 33309-1715, United States
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South Florida Vision Services social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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