SEA Gamer Mall
reviews and complaints

I've been a loyal customer of SEA Gamer Mall (seagm.com) for quite some time now, and I must say that they have never failed to deliver my orders. Although there were times when they had low stock, they always made sure to give me the full amount of what I ordered, even if it took them some time to acquire it.

I mainly purchase for games like Vindictus, Blade&Soul, and AuraKingdom, and I have never encountered any issues with their services. However, I do understand that some people may have had some upsets with them, especially when they were low on gold. For me, it was just a matter of patience, and I was able to receive my gold eventually.

I have seen some people calling them scammers, but I believe that this is not entirely true. In fact, when I had an order that took too long to deliver, I kindly talked to their customer service chat to ask for a refund, as they promised to deliver within 24 hours. To my surprise, they refunded it for me without any hassle. However, I must note that I had an account with them, so I am not sure how it would be like if you were to purchase as a guest.

Overall, I would say that SEA Gamer Mall is a reliable website to purchase game items from. Although they may have some shortcomings, they always make sure to deliver what they promised, and their customer service is always ready to assist you with any issues that you may encounter.

I recently made a purchase on SEA Gamer Mall's website and I must say, I was a bit hesitant at first. However, I decided to give it a try and bought two cards. To my surprise, the service was fast and efficient, and I received exactly what I paid for. I was quite pleased with my experience.

However, my third purchase didn't go as smoothly as the first two. I received multiple emails requesting that I verify my identity in order to process my order. I decided to comply and sent a selfie along with my payment details. However, I blurred out some information such as my document number on my ID and my bank card information.

To my surprise, I received a message stating that I needed to send the information again without the blurred out details. I was confused and asked why this was necessary. The response I received was that it was to protect their buyers. I was not convinced and felt like this was a scam. I mean, if they just wanted to verify that I was a real person, the information I provided should have been sufficient. They didn't need my document number to do that.

Overall, my experience with SEA Gamer Mall was a mix of good and bad. While the first two purchases went smoothly, the third one left me feeling skeptical. I hope they can improve their verification process and make it less confusing for their customers.

I gotta say, I've been a customer of SEA Gamer Mall for a while now, but my recent experience has left me feeling pretty disappointed. I mean, come on, I'm a loyal customer and I still got sent a used code? That's just not cool. And to make matters worse, they tried to tell me it was "valid" when the game support clearly showed that it had been redeemed three days before I even made my purchase.

I used to give these guys a five-star rating, but now I'm knocking it down to a four. I mean, I get that sometimes things can be difficult to sort out, especially when you're dealing with multiple games and codes, but this is just ridiculous. And don't even get me started on the other game I had trouble with - it was a total mess.

Anyway, I'm glad to say that they did eventually refund my money, but it took a lot of persistence on my part and some independent consultation with the game support. I mean, what would have happened if I hadn't been so careful? It's a good thing that the Roblox Game Support was willing to cooperate and provide me with important details like when the code was redeemed and the account name.

All in all, I'm still a bit miffed about the whole thing, but at least they made it right in the end. I just hope that they can do better in the future and avoid sending out any more used codes.

This website is really starting to get on my nerves. I mean, what's the deal with suspending my account three times for no reason at all? It's like they're playing some kind of sick joke on me. But I didn't let that stop me, oh no. I contacted their customer support via livechat to get my account back, and what did I get? Autobot messages. Yeah, that's right, I was talking to a robot. But I didn't let that stop me either, I got my account back anyway. No big deal, right?

So then I try to purchase an iTunes gift card for a measly $15, and what happens? I get denied every single time and redirected back to their website. I mean, come on, what's the deal here? I contacted support via livechat three times, and what did I get? The same messages pasted over and over by those darn autobots. I mean, can't they at least pretend to care about their customers?

I've had all my info checked out and verified, I've waited days and days to retry payment, and I only have ONE payment option available (yet the bot keeps saying try another payment option). I've even attempted smaller transactions, but nothing works. Payments just fail. It's like they don't want my money or something.

Honestly, I don't think I'll ever do business with this site again. It's just too frustrating and not worth the hassle. I mean, if they can't even get a simple payment transaction right, what else are they messing up? It's just not worth the risk.

I recently purchased a Rixty card worth $20 from SEA Gamer Mall to use on Roblox. However, when I tried to redeem the code, it turned out to be invalid. I contacted Rixty and they informed me that the code had already been redeemed. I immediately reached out to SEA Gamer Mall's live support for assistance, but they directed me to contact someone else. I followed their instructions and waited for a week, but received no response. Finally, when I did receive a response, they simply told me that I had already used the card.

Feeling frustrated and cheated, I decided to take matters into my own hands and contacted Paysafecard to report this scamming company. To my surprise, they informed me that SEA Gamer Mall had provided me with a new working code. I logged in to the site to redeem the code, but found that my account had been suspended. I contacted SEA Gamer Mall again, but they told me to contact someone else and refused to refund my money. This is unacceptable and I strongly advise against buying anything from this company. Their support is terrible and unhelpful.

I have shared my experience with Paysafecard and I hope they can help me get a refund or some other form of compensation. I also hope that SEA Gamer Mall goes bankrupt for their unethical practices.

I gotta say, my experience with SEA Gamer Mall (seagm.com) was pretty inconvenient. They asked for some personal info that didn't match up with my residential area and payment channel, which made me hesitant to proceed with my game card purchase. I mean, who wants to risk giving out their personal info just for a game card?

To make matters worse, their product information was misleading. They claimed that the codes would be automatically delivered, but in reality, I had to contact their CS live support. And let me tell you, getting a refund was no walk in the park either. They required even more private data, which was a real hassle.

On the bright side, my payment was accepted without any issues. But if you're looking to get a refund, be prepared to waste a lot of time and effort. And while their CS Live Chat was quick to reply, it felt like they didn't really care about my concerns.

Now, to be fair, I did eventually get my money back after waiting for around two weeks. But I have to say, the transaction would have been a lot smoother if my IP address location matched my payment channel. So, if your data doesn't match up, I wouldn't recommend purchasing from SEA Gamer Mall.

One thing to note is that their CS Live support responds quickly, but they might not understand long English sentences. So, keep it short and sweet if you need their help.

Hey there,

I just wanted to share my experience with seagm.com. I purchased an iTunes 50$ code from them on January 21, 2014. Unfortunately, they sold me a used code. This isn't the first time they've sold me an invalid code, but their support team has always been able to correct it.

This time, however, they haven't been able to fix the issue. I provided proof to them, via an email from Apple support, that the code had already been redeemed on December 18, 2013. Despite this, they still haven't changed my code and have been very rude to me on live chat.

My order ID is P. I paid via paysafecard, which is an irreversible payment method. I really hope they can solve my problem, otherwise I'll have to consider them scammers.

I've had mixed experiences with seagm.com in the past, but this is definitely the worst. I'm disappointed that they haven't been able to resolve the issue and that their customer service has been so unhelpful. I hope they can improve their services in the future.

So, I had planned to buy some gift cards from SEA Gamer Mall (seagm.com) but ran into some issues with the PayPal transaction. I reached out to their customer service team for assistance. They suggested that I match my cell phone authentication and address and try again. Unfortunately, this did not work out as expected and my transaction was rejected.

I asked the customer service representative what the issue was and requested that they try again. If it didn't work out, I asked them to take a picture of the screen in question and send it to me. I tried again, but my transaction was rejected once more. I received the picture, but it didn't help me much.

I was informed that the issue was with the gift card itself. I tried using two personal cards instead of the first business cards I used, but they were also rejected. To my surprise, three of my cards were now suspected of being stolen from the bank and were suspended.

I was quite frustrated as I had used one of the cards just a day before on Game Stop and had also made a purchase at Jack In The Box just 10 minutes ago. There was nothing wrong with my card, but this site kept asking me to use another card because it was a problem.

In the end, I was left feeling angry and disappointed. I would not recommend this site to anyone. The customer service was terrible and the experience was overall unpleasant.

To the customer service representative, Reno, I would like to say that your service was horrible. You need to work on your communication skills and provide better assistance to your customers.

I've purchased gold for my favorite game from SEA Gamer Mall (seagm.com) three times now. The first time, it took about 36 hours for me to receive my order. However, the second and third times I ordered were on December 23rd and 24th of 2014, and I still haven't received my gold to this day. I keep receiving notifications about my orders, but they all say different things like "Delivery cancelled" or "Delivery initiated." It's frustrating because I don't know what's going on, and I'm not finding it funny at all.

When I asked the customer service representatives in the chat about the 24-hour delivery promise and the "in stock" status of the gold I wanted to buy, they told me that "in stock" means I can reserve the gold and they'll send it to me when they have it. It's misleading because I thought "in stock" meant they had it ready to go. They also mentioned that they have problems with their suppliers who are always out of gold.

I'm not sure why they advertise a 24-hour delivery if they can't deliver on that promise. It's frustrating to wait for something that I paid for and not receive it in a timely manner. I don't think it's fair to write negative reviews if you can't give people what they come to buy. I'm not sure if they find this situation funny, but I certainly don't.

I would advise others not to trust the "in stock" status and only buy if they can wait a week before receiving their gold. As of December 27th, 2014, there are 5 or 6 more cancelled/initiated notifications, and it's been four entire days since I made my purchase. I don't want to waste any more time with them, so tomorrow, if I don't receive my gold, I will ask for a refund. However, I'm not sure how long that will take either.

Me and my buddies decided to purchase some steam wallet card codes from SEA Gamer Mall (seagm.com). I was lucky enough to have my code work perfectly fine, but unfortunately, one of my friends had some issues with his code. We were all from the same country and had bought codes before, so we were quite surprised that there was an issue this time around. My friend contacted their support team and after 10 minutes of back and forth, they finally agreed that the code was faulty. However, during the conversation, they kept spamming him with copy-paste texts that blamed his country for the issue, which was complete nonsense since our codes worked just fine.

After that, my friend was asked to fill out a support ticket for the code, which was only worth $10, so it wasn't a big deal. But after a few days, they told him that it was most likely due to his country and that they wouldn't replace the code. It was quite frustrating since they didn't even bother to read his ticket and just copy-pasted their answers again.

One of the biggest issues we had with SEA Gamer Mall was their inability to speak English properly. They just copy-paste generated texts and use translators, which made it difficult for them to understand what we were trying to say. It was quite bad, to be honest.

Another issue we had was that they lied to us. On their website, it clearly states that "Steam Wallet Code (HKD) can be used to add balance to Steam Wallet. It is usable by all Valve Steam users globally. Steam will automatically convert Steam Wallet HKD to your Steam Wallet's currency." But when my friend had issues with his code, they claimed that it was most likely due to his country. It was quite disgusting that they would lie over $10.

Overall, we would advise people to stay away from SEA Gamer Mall. They are nothing but thieves who can't speak English properly and lie to their customers. It's not worth the hassle, especially when there are other trustworthy websites out there.

I recently made a purchase on seagm.com for 500,000 FUT Coins. I opted for the comfort trade method, which according to their website, should take anywhere from 0-12 hours to complete. However, much to my disappointment, I was informed by their live chat support that they were "out of stock - waiting for supplier" (which I found hard to believe). They told me that it would take an additional 0-24 hours to complete my order.

After waiting for a total of 36 hours, I contacted their support team again to inquire about the status of my order. To my dismay, they informed me that it would take another 2 days to complete my order. I was extremely frustrated and asked to speak to a manager or supervisor, but was told that they wouldn't be back until Monday (which I found hard to believe as well).

As of now, I still haven't received my coins and I am extremely disappointed with the service provided by seagm.com. I would not recommend this website to anyone looking to purchase gaming currency or items. The lack of transparency and communication regarding the status of my order is unacceptable. I hope that they can improve their service in the future to avoid disappointing their customers.

I had a really bad experience with SEA Gamer Mall (seagm.com). To cut a long story short, I purchased a key from them and it turned out to be used. I tried to contact their customer support for four weeks, but I didn't receive any proper replies. When I asked for a refund, they 'locked' me out from accessing live chat unless I downloaded a fresh browser. It was really frustrating.

Eventually, I decided to email their 'admin' to see if they could help me. They confirmed that they had revoked my keys, but they were 'unable to issue a reimbursement or refund'. I couldn't believe it! They took my money for a used key and then refused to refund me. It's such a scam and I wouldn't recommend using them.

I think it's really important to be able to trust the companies that we buy from online. Unfortunately, my experience with SEA Gamer Mall has left me feeling really disappointed. I don't think it's fair that they can take my money and then refuse to give it back when they've sold me a faulty product. It's just not right.

Overall, I would advise anyone thinking of using SEA Gamer Mall to think twice. There are plenty of other companies out there that are more trustworthy and reliable. Don't make the same mistake that I did!

I recently bought a game code from SEA Gamer Mall to try out a game in Korea. They sent me the information I needed, and it all seemed to be correct. However, I noticed that I couldn't change the passwords on the account or the email associated with it. This was a bit concerning to me because it meant that if someone else got access to my account, they could potentially lock me out of it and take it over.

To make matters worse, they have a second email authentication process that you have to wait 30 days to disable. During this time, they still have access to your account and could cancel your request, leaving you out in the cold and potentially taking over your account again.

Honestly, I don't think I'll be using this account at all. It's just not worth the risk of having someone else take it over and potentially losing all of my progress. Plus, I don't want to spend a whole month working for them just to disable the second email authentication process. Overall, I'm pretty disappointed with my experience with SEA Gamer Mall.

This website, SEA Gamer Mall, has some serious issues with their payment methods. I strongly advise you to steer clear of them. They used to accept credit cards and PayPal, which are reliable and safe payment options that can protect customers in case of any issues or disputes. However, now they only accept payment methods that are non-refundable and leave no trace.

I recently purchased two Steam cards from this website and paid using PayNow. However, when I checked my account, it showed that the payment was unpaid and there was a delay in processing it. My bank clearly stated that the transfer was successful, so I'm not sure what the problem is. To make matters worse, the website cannot even provide me with their UEN number to assure me that I'm paying to a legitimate account.

Overall, I would not recommend using this website for any purchases. Their payment methods are shady and unreliable, and their customer service is lacking. It's better to find a more trustworthy website that accepts secure payment options to ensure that your money is safe and protected.

I wanted to buy some in-game credit for MU ORIGINS SEA and decided to check out SEA Gamer Mall (seagm.com) to see if they had it in stock. I sent them a message asking if they had it available and they replied back saying that they did. I was excited to make my purchase and did so immediately. However, just a minute after I made my purchase, I received another message from them saying that they were out of stock. I was so disappointed and frustrated.

I decided to ask them when they would have it back in stock and they told me that it would take 1-3 days. I thought that was reasonable and decided to wait for it to become available again. However, after waiting for 2 whole weeks, I still didn't receive my purchase. I was so angry and upset.

To make matters worse, the customer service officers were extremely rude and unhelpful. They didn't seem to care about my situation at all and were just plain mean. I couldn't believe how terrible their customer service was.

If you're thinking about buying from SEA Gamer Mall, I would strongly advise against it. While their prices may be cheaper, the headache and agony that you'll go through just isn't worth it. Save yourself the trouble and buy from somewhere else. F SEAGM!

I had a pretty good experience with SEA Gamer Mall (seagm.com) on my first order. It took around 24 hours for my currency to arrive, but that was no big deal for me. However, my second order didn't go as smoothly. I never received my currency, even though they marked it as completed. When I showed them screenshots as proof, they refused to acknowledge that it could have been a mistake on their end or one of their "suppliers" not honoring the transaction. It's frustrating because I really wanted to continue ordering from them, but now I have to file a dispute to get my money back.

I don't mind waiting for 24+ hours for my currency, but it's disappointing when things don't go as planned. I wish they were more willing to work with me to resolve the issue. It's possible that the screenshots they showed me were for a previous order that was completed without error, but they didn't seem to want to consider that possibility.

Overall, I'm not sure if I'll order from SEA Gamer Mall again. It's a shame because I really liked their website and the ease of ordering. But if they're not willing to work with me when things go wrong, it's not worth the risk.

This website, SEA Gamer Mall (seagm.com), is quite frustrating to use. They have a strange system where you have to spend gold before you can even get gold. It's like a catch-22 situation. I don't understand why they do this. It's not like they're giving you anything for free.

Another thing that really bothers me is that they expect you to pay an auction house fee. I wouldn't mind paying this fee if they would allow you to list your items for a shorter amount of time. However, they demand that you list your items for 48 hours. This is ridiculous. The last time I put my items up for that long, they didn't even buy them. So, not only did I not get any gold, but I also lost 100 gold to these $#*!faces.

Normally, I deal in the range of thousands of gold via trade. However, the economy sucks lately, so even 300 gold is hard as hell to scrap together without gouging yourself (reselling items you bought for much less than the purchase price you paid). It's frustrating because I feel like I'm wasting my time on this website.

Overall, I would not recommend using SEA Gamer Mall (seagm.com). There are better websites out there that don't have such ridiculous rules and fees.

I used to be a regular customer of SEA Gamer Mall (seagm.com) and I have to say, I was pretty satisfied with their service. I usually received my orders within half an hour after making the payment. However, my recent experiences have been quite disappointing. All of my orders have been delayed for days and the customer service (SVC SVC) was not helpful at all. It's frustrating because SEA Gamer Mall asks for fast payment, but then claims they never received it. I even called my bank and they confirmed that the payment was sent immediately.

Another thing that bothers me is the loyalty rewards program. I've been a member for a long time and have reached the highest tier, but it doesn't seem to bring any benefits at all. I feel like it's just a marketing gimmick to attract more customers.

Lastly, I want to address the issue of online payment or fast payment. As a regular customer, I expect SEA Gamer Mall to be familiar with these terms. However, they seem to be giving me excuses when I ask about my orders. It's frustrating because I rely on their service to get my gaming needs, but it seems like they're not taking their customers seriously.

Overall, I'm disappointed with my recent experiences with SEA Gamer Mall. I hope they can improve their service and be more transparent with their customers.

I recently purchased a V-PRECA prepaid card from SEA Gamer Mall (seagm.com) and was disappointed to find that the credit card number I received had letters in it, which was totally different from the all numerical credit card number I was supposed to receive. As a result, I was unable to redeem the card.

I reached out to their "live" support, but it was obvious that it was automated. They kept telling me to fill out a form, which I did, but I don't think management ever checked it. It's sad that all they had to do was check my concern, but instead, they rely too much on their automatic service.

If you're reading this review because you're wondering if this site is legit, I would say it's 50/50. However, if something goes wrong, don't expect much help from them. I suggest avoiding this site altogether.

Overall, my experience with SEA Gamer Mall was disappointing. It's frustrating to encounter issues with a purchase and not receive any help from customer service. I hope they improve their service in the future to avoid similar situations for other customers.

I recently had a terrible experience with SEA Gamer Mall (seagm.com). I ordered an Amazon gift card and was excited to receive it. However, my excitement quickly turned to frustration when I realized that my order was being held. I was confused and didn't understand why my order was being held. After a few days, I received an email from SEA Gamer Mall asking for sensitive information like my passport copy and ID. I was hesitant to provide this information, but I wanted my order to be processed, so I reluctantly provided the information.

After providing the information, I waited for my order to be processed, but it never came. I reached out to SEA Gamer Mall to inquire about my order, but I didn't receive a response. I was frustrated and angry that I had provided sensitive information and still hadn't received my order. I decided to look into their refund policy and found that they were supposed to refund me if the refusal of the order was not due to my fault.

I requested a full refund as per their refund policy, but they refused to refund the fees. I was shocked and disappointed that they had kept the fees and not refunded me as per their policy. I felt scammed and cheated by their business strategy.

Overall, my experience with SEA Gamer Mall was terrible. They held my order, asked for sensitive information, and then refused to refund me as per their policy. I would not recommend using their services and would advise others to be cautious when dealing with them.