Sapphire Softech Solutions’s earns a 2.6-star rating from 10 reviews, showing that the majority of clients are somewhat satisfied with IT support and services.
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Bill, was extremely helpful
Bill, was extremely helpful. I also found him to be very patient. At one point I was asked to submit a pin #. Bill waited patiently as it took me several minutes to see and record the correct pin #. He also cleared some other issues I was having. I found Bill to be a real asset to your customer service team. I can not adequately tell you how satisfied I am with the level of service Bill provided. The five stars is as high as I could express my gratitude with Bill
As normal, the services I receives from Sapphire Softech was excellent and the people I deal with today maintained your history of fine customer
As normal, the services I receives from Sapphire Softech was excellent and the people I deal with today maintained your history of fine customer service. Today, William S took care of my laptop in a fine manor and treated me with the kindness and respect that I've come to expect from your company. I'll continue to tell my friends of the wonderful services you provide. Thank you for always being there for me and showing me the respect I come to appreciate. William L
Mark G was a very helpful technician, he solved my problem. I was unable to scan from printer to computer and Mark G solved my problem. I am very thankful for Mark's help.
Matthew B, +-All was de expediantly and very politely--very pleased
Adam helped me today installing my new printer. He was both friendly and understanding as well as VERY PATIENT with me. It was a pleasure working with him today and I hope to work with him again. Thank you.
Matthew B, Did a wonderful job for me today. Thank you
Rescue helped me transfer some pc iles to my samsung phone in just a few minutes
Rescue helped me transfer some pc iles to my samsung phone in just a few minutes. I used them previously to connect my wife's new Canon printer to her computer, They have helped me immensly over the past few weeks and having retired from my 32 year career as a Sustems Analyst I really appreciate the serivice they provide and give them my best recommedation I even recommended them to my best friend from Canada who is a professor at Brock University in Ontario to use their servies. Keep with thr wonderful work!
thank you Adam..you did a fantastic job and helping me updating my computer in windows 11 .
Tom W, is the best Tech, he is an Asset for your Company GLOBAlly. i want to Wish for all your Techn, Health and Wealth, with Gods help and all the best LUCK, yours
Matthew, I am very satisfied with Matthew's work. He solved my problem in a friendly, professional manner. I highly recommend him
Jacob accessed my pc for zoom installation :- Jaacob was exteremly helpful. Thank you!
I have been working with a number of members of the Sapphire Softech Solutions Group
I have been working with a number of members of the Sapphire Softech Solutions Group. All have been of the highest level of professional competency, they are calm. thorough experts and very timely and efficient in taking care of my IT needs. Today, I was especially pleased with Charles Brown in taking care of a particular PDF issue...he was thorough, competent calm and diagnosed and resolved the issue in very timely manner. I look forward to the Teams review of my other Laptop machines... the team is outstanding!
Jacob optimized my pc on 02/01/2023 :- Jacob was patient with me. He helped me understand how to get to the an easier way to reach a technician I have problems with my laptop in the future. I appreciate his assistance.
Adam did Excellent Help. He fixed printer my printer. thank you.
Mark was able to fix my e-mail and print what I needed
Adam good job . Thank for fixing my google chrome.I was not able to go online.
I previously rated 5 stars, UNTIL I found out that Sapphire Softech (Computeroids) is a SCAM
I previously rated 5 stars, UNTIL I found out that Sapphire Softech (Computeroids) is a SCAM. When I brought my laptop to a trusted professional who has been hired by the RCMP, he had already heard about Sapphire. Sapphire had loaded a lot of malware onto my laptop to prevent me from obtaining help from other companies. The professional had to clean all of the junk that Sapphire put into my system! He advised me to contact VISA's fraud unit immediately. VISA fraud unit told me to destroy my VISA card and they will send another. Sapphire is not a reputable company. I'm not sure that the site shown as ComplaintsBoard.com is valid. They took my money and will be disputed by VISA. It is possible that VISA may recommend a police investigation. Either way, there will be an investigation made by VISA.
This company deserves a zero
This company deserves a zero. I contacted HP about getting a printer set up and was connected to this company for some reason. I didn't even know it wasn't HP until after about an hour of dealing with these people. I was told there were many problems on my computer, and they cleared them up...supposedly. All I knew that was even available to me was an ad blocker. I checked out reviews later, unfortunately. I called to cancel my $999.00 subscription and was told it wasn't possible as the license had already been activated. I told them to deactivate it. They said they could not. After threatening to sue, I was shuffled to 2 other people. The first said that it would cost $99 for work on their end and $399 for the license, which I never used. I had their link on my desktop for less than a week before deleting it. The following person told me that I signed the agreement, which says there is no refund once the license is activated. This turns out to be true. The only thing is that I was so rushed to sign, that I didn't take the time to read everything. Yes, this is my fault, but no reputable company works this way. This is nothing more than scammers from India (there's probably some hole in the wall office in California) taking people's money. The jerk on the other end of the phone even started to laugh. I know they'll read this. Karma happens. One day, you will answer to God.
Sapphire Softech Solutions Complaints 4
I had a bad experience with Sapphire Softech Solutions, LLC
I had a bad experience with Sapphire Softech Solutions, LLC. They charged me for services that were not performed. They asked me to agree to the paperwork before they even started, so any supporting documents are false. They are trying to settle this for much less, but they have multiple claims for the same problem. They are a scam company from a foreign country, and this is a total scam to a 74-year-old man. Necessary measures must be taken against them for scamming seniors!
I bought a package from Sapphire Softech Solutions to install my Canon printer on my computer
I bought a package from Sapphire Softech Solutions to install my Canon printer on my computer. They charged me $299 for 2 years of support and services. But now, my computer keeps getting viruses all the time. I called them for help, but they want more money for a new program to fix the problem. I found many complaints about them being scammers who only want money. They have many complaints on the ComplaintsBoard.com website. Can you help me get my money back?
I tried to get help from Sapphire Softech Solutions, LLC on October 11
I tried to get help from Sapphire Softech Solutions, LLC on October 11. They gave me a link for tech support on my laptop, but it didn't work. I went to their website and tried to chat, but no one answered after waiting for 30 minutes. So, I called them, but when I pressed nine for support, it just kept looping back to the recording. Their name is kind of weird when you call them. I spent $1000 on tech support and virus software from them, but now I think they might have gone out of business. I need a refund, and I'm attaching some contracts with them below. One of them says that their service doesn't end until 2022.
Is Sapphire Softech Solutions Legit?
Sapphire Softech Solutions earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
Sapphire Softech Solutions has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Sapphire Softech Solutions has claimed the domain name for sapphiresoftech.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Sapphiresoftech.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sapphiresoftech.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a sapphiresoftech.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- The website belonging to Sapphire Softech Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- Our team discovered a potential issue with the printer, antivirus software, and other ICT devices associated with Sapphire Softech Solutions. If you have made any transactions or shared personal information with the website, stop any further transactions and avoid sharing any more information.
- We conducted a search on social media and found several negative reviews related to Sapphire Softech Solutions. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I had a bad experience with Sapphire Softech Solutions, LLC
I had a bad experience with Sapphire Softech Solutions, LLC. I contacted them to help me connect my printer to my PC. While I was explaining my issue, a pop-up box appeared on my computer with a live tech support. They took my information and showed me more pop-up screens to check or answer. Eventually, they took control of my computer and ran it for about 20 minutes. They had me print something, but it didn't work. They then told me I had a virus problem in my computer and offered to fix it for a fee of $99. I agreed, and they fixed it in ten minutes. They said the $99 covered the service and coverage for three months. However, I felt uneasy about the whole thing. Today, June 7, they took another $99 out of my account. I called Cannon and HP, and they said Sapphire was not connected to them in any way.
About Sapphire Softech Solutions
At Sapphire Softech Solutions, the focus is on delivering customized solutions that are tailored to meet the unique requirements of each client. The company's expertise spans across a wide range of technologies, including web development, mobile app development, cloud computing, artificial intelligence, and more. This enables them to provide end-to-end solutions that are designed to address the specific needs of businesses, regardless of their size or industry.
One of the key strengths of Sapphire Softech Solutions is their ability to stay ahead of the curve when it comes to emerging technologies. The company invests heavily in research and development, and is constantly exploring new ways to leverage the latest technologies to deliver innovative solutions that drive business growth. This has helped them to build a reputation as a thought leader in the industry, and has earned them the trust of clients across the globe.
In addition to their technical expertise, Sapphire Softech Solutions is also known for their commitment to customer satisfaction. The company places a strong emphasis on building long-term relationships with their clients, and works closely with them to understand their unique needs and challenges. This enables them to provide personalized solutions that are tailored to each client's specific requirements, and ensures that they are able to achieve their business goals.
Overall, Sapphire Softech Solutions is a company that is dedicated to delivering innovative solutions that help businesses stay ahead of the competition. With their technical expertise, commitment to customer satisfaction, and focus on emerging technologies, they are well-positioned to continue driving growth and success for their clients in the years to come.
Overview of Sapphire Softech Solutions complaint handling
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Sapphire Softech Solutions Contacts
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Sapphire Softech Solutions phone numbers+1 (888) 357-5222+1 (888) 357-5222Click up if you have successfully reached Sapphire Softech Solutions by calling +1 (888) 357-5222 phone number 0 0 users reported that they have successfully reached Sapphire Softech Solutions by calling +1 (888) 357-5222 phone number Click down if you have unsuccessfully reached Sapphire Softech Solutions by calling +1 (888) 357-5222 phone number 0 0 users reported that they have UNsuccessfully reached Sapphire Softech Solutions by calling +1 (888) 357-5222 phone number
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Sapphire Softech Solutions emailssupport@sapphiresoftech.com87%Confidence score: 87%Supportinfo@sapphiresoftech.com87%Confidence score: 87%Support
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Sapphire Softech Solutions address123 E 9th St STE 323, Upland, California, 91786-6050, United States
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Sapphire Softech Solutions social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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service was prompt and fixed the problem quickly by Adam since I was on a time crunch would recommend service to anyone.
good job mark g*** it take a long tim but it working thanks
Jacob accessed my pc on 06/02/2023 for printer reinstallation :- Jacob was great. He reprogramed my printer which I couldn't get to print. It is now working fine.
Great work by William S. I appreciate the prompt response and assistance.