CB Construction and Maintenance Rona Frighteningly bad service

Rona review: Frighteningly bad service

Janet Emberg of US

May 06, 2020 1:58 pm EDT

I thought what a great idea (turned out to be in theory only). I ordered online at the Pincourt, Quebec store and expected curbside pickup as described. I did get an email that my order was ready and as per instructions, drove to the store and looked for the pick-up zone. It did not exist. Turned out I had to wait in the line, go into the store, wait in line for the cashier, show them my order confirmation and then haul my heavy order to my car by myself. I could not believe it! When I try to phone customer service, the line is ALWAYS busy. When I email, I do not get a response. Wow. So very, very unacceptable.

Rona - unprofessional work and multiple damages 19

Resolved

Rona - REFUND MONEY OWED BY RONA 1

Rona - scratch & save/elegance composite decking

Rona - customer service

Resolved

Rona - rude customer service and poor fulfillment 1

Rona - store manager

Rona - employee

Rona - Advertisement

Rona - fail to order our countertops

Resolved

Rona - Human being mistreated

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Rona contacts

Rona phone numbers

+1 (866) 283-2239
+1 (866) 283-2239

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Customer Service

+1 (877) 599-5900
+1 (877) 599-5900

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Head Office

+1 (877) 440-7662
+1 (877) 440-7662

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Ontario Administrative Center

+1 (514) 599-5900
+1 (514) 599-5900

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Customer Service

+1 (416) 241-8844
+1 (416) 241-8844

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Ontario Administrative Center

+1 (403) 235-7650
+1 (403) 235-7650

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Alberta Administrative Center

514-599-5900
514-599-5900

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Rona emails

info@rona.ca

100%
Confidence score: 100%

Support

olivier.allaire@rona.ca

94%
Confidence score: 94%

tony.courtney@rona.ca

94%
Confidence score: 94%

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