LeMaitreD.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about LeMaitreD.com
Welcome to our customer reviews and complaints page for LeMaitreD.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with LeMaitreD.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used LeMaitreD.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with LeMaitreD.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with LeMaitreD.com. Your feedback is an important part of our community and will help others make informed decisions.
Unfullfilled order - Wrong Order
OWNER is a LIAR.
Made two orders within days of each other as some things were not available (said the website)at the time of the first order. After the first order took 5 weeks to arrive and only arrived because I called and asked what was happening after 2 weeks. (credit card was charged day of the order). The first order arrived several items short and the few items that arrived where not what I had ordered. Owner claimed he had substituted because the items I wanted where not on hand. I asked about the second order with the missing items (paid for shipping twice) and he promised several times to "send it out tomorrow". When the items did not arrive I called again and he made several excuses and promised to send it out with some extra things for " our trouble". Nothing ever arrived, did this 5 more times within 2 weeks. It has now been 5 months and I have asked for a refund for the unsent items but nothing. THIS MERCHANT IS A LIAR AND A THIEF as no refund has been sent. DO NOT ORDER FROM THIS merchant.
Terrible Service, borderline scam
I wish there had been reviews on lemaitred.com sooner. Instead I had to learn the hard way. Terrible Terrible Terrible service. The "owner" is the only one that handles anything, and doesn't bother to communicate about the order at all. For 2 and a half weeks, my order status remained "awaiting fulfilment" I called several times just to reach a voicemail that hasn't even been activated. After finally getting a call back I was then told the items I ordered aren't actually available, but they will be in a few days. I agree to wait, and also confirmed that I would receive it by X date mentioning that I would be away after that date. The order never came that day. Instead I hear back another week and a half away from him saying " Well you weren't going to be home anyway"
He then tells me that the items are still unavailable. Then suggests that my 160 ounces of Grade 9 kobebeef filets /medallions (which have no extra fat caps)be substituted by 72 ounces of fat capped Grade 12 Strip loins. Not only did I pay more for less, 20%of the steak was inedible because it was not trimmed before weighing.
I called to address the matter and after he heard my complaints and promised a solution after the weekend, he never called back. I am very sad to know that this is what a gourmet market that boasts such great sounding products which is self-advertised as "Canada's No.1" is truly like behind all the enhanced photos and blinking ads.
I also emailed several times while I was waiting for a reply. Posted on the facebook page only to have it deleted, while he banned any possibility for further posts. Disgusting.
I put in my order on Jan 16th, and did not receive it until Feb 10th
I forgot to mention..
I ordered Kobe Beef burgers, and received them with the other items. It was only packed in an open plastic bag within an open card board box at the bottom of the shipping container. Nothing was sealed, and when I asked him why, he said its because he opened it to do a "quality check", and didn't bother to seal it back. Everything was frosty and I can't imagine what "quality" is left there.
Bad meat
I received my "overnight" delivery ..shipped on 23rd and receied on 29th.. it smells very bad .. there was no dry ice left and the meat was brown around the edges.
Read full review of LeMaitreD.com and 1 commentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!