CB Investment, Insurance and Financial Regus Your days "closed" keep stacking... Now it's june 19th.

Regus review: Your days "closed" keep stacking... Now it's june 19th.

Upset Client Man of US

Jun 15, 2023 11:29 am EDT

Verified customer

Replied

Why are you closed so much? Now, you're closed for june 19th, a "federal holiday." as a customer, my expectation is for you to be open, as much as possible. Not closed for every federal holiday. I am going to quit, keep pushing my buttons nincompoops. Stop the pandering and virtue signaling garbage and get to work. Stop closing your offices on federal holidays, you're a for-profit business. There is no excuse for it.

Desired outcome: Stop closing your offices on federal holidays, you're a for-profit business. There is no excuse for it.

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Regus response

Jun 16, 2023 4:53 am EDT

Regus customer support contacts

Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hi,

We’re very sorry for any disappointment that we may have caused.

However, we remind you that our office customers have a key to their office and access to the centre 24/7. They can enjoy their workspace regardless of the community team being working or not.

I will escalate your feedback to the relevant teams to be reviewed.

Thank you for your business.

Best,

Michelle Spire

Assistant Global Customer Service at Regus

I don't have a key, I'm not an office paying customer. I pick up the mail which has to be given to me from the women at the front desk. That makes zero sense and your reply is inadequate. Stop celebrating Federal holidays, it's beyond ridiculous!