Menu
Publishers Clearing House / PCH.com Customer Service Phone, Email, Contacts

Publishers Clearing House / PCH.com
reviews and complaints

Publishers Clearing House / PCH.com's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.pch.com
www.pch.com

Learn how the rating is calculated

1.9 439 Reviews 430 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Publishers Clearing House / PCH.com complaints 430

ComplaintsBoard
M
11:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com The picture in a nutshell

publishers say, That there is no purchase required to win, then why when I am told that I'm within their winners search location then they throw up a web catalog, ? yes I know this is a ploy to get you to order, The if you don't they throw up a thirty dollar gift if you order now, I cant afford to order at times. yes they make a hard sell, like your cart is empty, or so much percentage off if you order now, all this kind of stuff tells me, yes you have to order if you even want to be considered for the winner search, even if you are considered your entry is trashed,

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
R
2:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Bad request.

Here is the exact message I get in response to my request to redeem tokens, no matter how few or many I am requesting. This occurs even though I often restart my computer first. It happens frequently.

"Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

Desired outcome: Let me into your server so I can redeem my tokens.

Read full review of Publishers Clearing House / PCH.com and 1 comment
Hide full review
1 comment
Add a comment
D
D
David Mehring
New Cumberland, Pa., US
Nov 13, 2021 10:57 am EST

Amen I get the same message on occasion

ComplaintsBoard
K
12:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Livestock for advertising

I'm convinced that PCH is just farming advertising fees from all their sponsors and we are the livestock upon which this scheme is feeding. Does anybody win anything? Does anybody ever NOT get a notification or junk email that disrupts the task they're trying to do? It's all bells and whistles, snake oil, and smoke and mirrors at best, apparently. I call [censored]. I would love some compensation for the amount of time sucked away from my life already, and I've only been doing this for a very short time. I think it's disgusting and I wonder how these vampires can sleep at night... How does anybody have such a corrupt moral compass that they can just line people up behind the PCH Carrot on a stick with not even a legitimate thank you or actual token of appreciation... Only useless tokens, spent on phoney prize drawings... Stop farming us out for advertisement kickbacks!

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
O
3:28 pm EDT

Publishers Clearing House / PCH.com Publishers Clearing House $7,000 a week giveaway

This game is rigged I played this time around for the sweepstakes with a phone, tablet, computer entered all the entries, quizzes, mobile apps, and answered all emails even went up in status I'm a firm believer but not so more all this game entails is spam email, spam offers I also completed all Facebook and Instagram offers half the emails and games don't work but they expect you to win all I have won is tokens.

technical support is horrible, and the game is targeted for older people to win which makes sense why would you pay for life for a young payout when the older goes quicker there's a lot of deception still with #pch and if I had the chance, I would sue the heck out of them.

Desired outcome: I want millions back for the deception and time pch has taken from me

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
K
11:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Product I did not order sent to me

I had looked at an item on Publishers Clearing house and added it to my cart. I did not complete the transaction as when I looked at the total cost I was not wanting the item. I DID NOT COMPLETE THE ORDER AND CLOSED THE BROWSER. On the website it ask you to pay, which I did not do. I will gladly return the item, just provide shipping information and postage.

Desired outcome: Return authorization or credit to my account.

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
R
5:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Spectrum

I have written the last two years. I support PCH but Spectrum does not open on my phone or computer. I have only played maybe 15% of the games

Read full review of Publishers Clearing House / PCH.com and 2 comments
Hide full review
2 comments
Add a comment
K
K
Kaori Sanada
, US
Mar 26, 2023 11:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hi i'm having trouble with the spectrum part of pch,it won'y allow my pch to go through all the way,can you help me,so i can download the spectrum part of pch.?

R
R
Rick Liffick
Huber Heights, US
Aug 25, 2022 8:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What does Spectrum have to do with Publishers Clearing House?

ComplaintsBoard
J
12:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com PCH.com

I keep getting this error message on PCH.com

RequestHeaderSectionTooLargeYour request header section exceeds the maximum allowed size.819262Z8A11XEZGX0HT4hd7K2uvplFYuJJZ/suO5ix48hdm9mwarl+OMOZwBWwgHHosv3sOC5SLbUyCKKWCI8rAdNF8tY2o=

[protected]@mac.com

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
L
12:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Fairness

I am beginning to think that these games are a waste of time, I have over 500 million scores and tokens, But am not winning nothing, I know that my tokens and scores are higher than some others, that are getting recognized for their scores and tokens. It took me years of playing everyday to get to where I am in scores and tokens. I would like for you all to take a look at what and how you are doing your calculations.

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
I
5:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Sending invoices to my home when I did not order anything. I am requesting that no contact be made.

Sending invoices to my home when I did not order anything. I am requesting that no contact be made... They continue to send invoices when there was no order. It forces me to return to the post office with the invoice labeled: "return to sender." it is dangerous and irritating. I am not ordering, they simply have my address from pass activity years ago. Please stop mailing anything to me, I am not ordering and it is irritating. Ignore is not a solution. Cease from mailing anything to me from publishers clearing house pch! Please. Remove my address from any contact through pch. My address is the mableton, ga post office: home address: 6522 mitchell lane, sw... Mableton, georgia [protected]

Desired outcome: CEASE ANY MAIL TO ME FROM PUBLISHERS CLEARING HOUSE. pch!

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
R
8:05 am EDT

Publishers Clearing House / PCH.com The daily scratchers freeze up. Slot tournament constantly freezing and wont play at all.

I like playing the daily scratchers and sweeps, but lately they freeze up constantly. Also the slots tournament is not fun when it keeps rolling and you have to reset all the time.

PCH needs to upgrade the games. Change the scratchers and technicians need to check the games frequently to make sure they are working correctly.

When I put a submission in to the tech board, they ALWAYS say, check the cookies, or 3rd party ads etc. Maybe the games need more attention from PCH.

Desired outcome: Fix the daily games, and the slots

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
K
6:24 pm EST

Publishers Clearing House / PCH.com Planting bulbs

I received bulbs (planting) I did not order.
I will not pay for them if a bill is sent.
Thank you.

Desired outcome: Do not charge me

Read full review of Publishers Clearing House / PCH.com
View 0 more photos
Hide full review
ComplaintsBoard
C
9:33 am EDT

Publishers Clearing House / PCH.com Prizes offered

Rec'd a letter from Official Prize Communication today, 9/24/21 and told to call [protected] and provide ID # [protected]. Never got to providing a number because of hard sale for old folks bracelet. The National Magazine Exchange is nothing but crooks. All they are interested in is trying to sell you some kind of junk. Requirements for staying on their prize list is too much.

Desired outcome: Stop sending me literature and junk.

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
E
10:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Your advertisements

I am tired of getting advertisements in Spanish. I don't and won't speak the language. If you do not fix your algorithm I will Uninstall your apps. If I want to learn a foreign language then I will use the app I installed to work on French or Russian. I will never buy a product that advertised in Spanish. I don't need you, you need customers. Don't even try to say it's the advertisers problem, because you control the contract and thus their livelihood.

Desired outcome: fix the advertisement algorithm that supposedly picks based on my interests.

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
B
6:54 pm EDT

Publishers Clearing House / PCH.com Hempvana rocket tens therapy

I purchased the Hempvana Rocket Tens Therapy pain relief pen on 08/09/2021 and received it a few days ago via USPS. I immediately opened the PCH package and removed the content. I read and followed the instructions the instructions inside the box. I then put a brand new AA battery into the tens unit as instructed. Upon turning on the unit, I began receiving electrical shocks through my hand. The higher the level I went, the more intense the shocks were. And when I tried to apply the tip ( it didn't matter which one of three heads provided) to the area of my skin, there was a "stinging" electrical shock. Since then, I have been unable to use the item. I even tried to put on a glove which stopped the electrical shocks in my hand, but not the stinging sensation on my skin. So now, what is my recourse of getting a refund for this item.

Desired outcome: I would like a refund or credit my account

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
M
6:35 am EST

Publishers Clearing House / PCH.com Can't redeem my tokens to enter for prizes, used to work, now get bad request message on most of pch click onto sites.

Can't redeem tokens and all sites when second click get a Bad Request message.

Desired outcome: Fix it

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
J
4:39 am EDT

Publishers Clearing House / PCH.com Your sweepstakes

I keep getting messages from tod sloan thru my email telling me I will win, never seen any prize, now i'm mad, this gets my hopes up for nothing, how dare they play with people's emotions. What are you going to do about this, i've been playing for years, all I get told is are we on the way to your house? Plus your products are a little high in price.

Desired outcome: Email me

Read full review of Publishers Clearing House / PCH.com and 1 comment
Hide full review
1 comment
Add a comment
V
V
vivian j
broad brook, US
Sep 02, 2021 5:30 am EDT

The leaderboard has not changed for a whole week and Pch has been told of these issues and has not fixed the problem Sounds fishy to me

ComplaintsBoard
R
2:07 pm EDT

Publishers Clearing House / PCH.com My address change

I submitted a change of address months ago and your mail comes to my new address. However when you talk about the possibility of my winning you always mention my old address which is 3713 S Mission Pkwy, Aurora, CO. Your mailings come to my new address which is 10675 W 47th Ave, Wheat Ridge CO 80033. I enjoy the time looking at the information you send and have not won anything in all the tears I have been playing

Desired outcome: Please use my new address

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
S
2:03 am EDT

Publishers Clearing House / PCH.com Activation code

I have tried to get to the correct site to enter my activation code for Aug 31, 2021 $5000 a week for life sweepstakes and do not believe one exists! I see many for past sweepstakes and many AD sites that claim you can enter it there. What's up with that? Why no current site? I also fear clicking on, trying, sites to see if they may be the place I seek will add to my unwanted emails. Unsubscribing multiple times, daily, does not seem to slow them down. I can see that being a problem for most of us.
Thank you for this minute of your time.

SML

Desired outcome: Not really expecting an "outcome".

Read full review of Publishers Clearing House / PCH.com
Hide full review
ComplaintsBoard
B
12:21 am EDT

Publishers Clearing House / PCH.com Service complaint

Your internet platform is still being disrupted by hackers who resides at this location! Antonio and his sister Natali Nunez, 1980 7th ave, #5A, NYC, NY 10026
His purpose is to not only disrupt your services, but to send out false phishing ads with your logo in order to obtain personal information! His attacks occur on daily basis and around the clock! You can probaly stop one of the many issues of hackers attacking your services by thoroughly investigating this family of hackers since they are operating an internet phishing scam out of the apt! You can identify his windows operating devices remotely sync to the background processing of my android device

Desired outcome: An investigation in the harassment and hacking of your platform

Read full review of Publishers Clearing House / PCH.com
View 0 more photos
Hide full review
ComplaintsBoard
P
4:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Publishers Clearing House / PCH.com Bogus invoice

These folks sent me a bogus invoice for something I never ordered. I've ordered two things from PCH. Actually fairly useful things. I've never spent more than $7.00 on either of them. Now they've sent me an invoice saying I owe them $35 plus dollars for something I never ordered. Not only that, but they say I'm in collections because I never paid for the thing I never ordered. Nice try. Not going to happen!

Desired outcome: Cancel invoice

Read full review of Publishers Clearing House / PCH.com
Hide full review

About Publishers Clearing House / PCH.com

Screenshot Publishers Clearing House / PCH.com
Publishers Clearing House (PCH.com) is a direct marketing company that offers a variety of merchandise and magazine subscriptions. It is widely known for its sweepstakes and prize-based games. Customers can enter to win cash prizes through various online games, contests, and lotteries. PCH.com also provides a range of shopping options on its platform.
How to file a complaint about Publishers Clearing House / PCH.com?

Here is a guide on how to file a complaint against Publishers Clearing House / PCH.com on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Publishers Clearing House / PCH.com in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern.
- Include relevant information about any transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Publishers Clearing House / PCH.com on ComplaintsBoard.com.

Overview of Publishers Clearing House / PCH.com complaint handling

Publishers Clearing House / PCH.com reviews first appeared on Complaints Board on Feb 21, 2007. The latest review A Personal Perspective on Publishers Clearing House LLC was posted on Mar 26, 2024. The latest complaint Being blocked was resolved on Mar 09, 2022. Publishers Clearing House / PCH.com has an average consumer rating of 2 stars from 439 reviews. Publishers Clearing House / PCH.com has resolved 90 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.0
146 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Publishers Clearing House / PCH.com contacts

  2. Publishers Clearing House / PCH.com phone numbers
    +1 (800) 459-4724
    +1 (800) 459-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number Click down if you have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 459-4724 phone number
    General Questions
    +1 (800) 392-4190
    +1 (800) 392-4190
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number Click down if you have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 392-4190 phone number
    Sweepstakes Scams
    +1 (800) 476-4724
    +1 (800) 476-4724
    Click up if you have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have successfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number Click down if you have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number 0 0 users reported that they have UNsuccessfully reached Publishers Clearing House / PCH.com by calling +1 (800) 476-4724 phone number
    Website/Tech Issues
    More phone numbers
  3. Publishers Clearing House / PCH.com emails
  4. Publishers Clearing House / PCH.com address
    101 Winners Circle, Port Washington, New York, 11050, United States
  5. Publishers Clearing House / PCH.com social media
Publishers Clearing House / PCH.com Category
Publishers Clearing House / PCH.com is related to the Magazines and Newspapers category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.