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PostcardMania
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www.postcardmania.com

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3.7 8 Reviews 3 Complaints
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PostcardMania Reviews 11

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12:00 am EDT

PostcardMania A Mixed Bag of Experiences

PostcardMania, a direct mail advertising company, has garnered mixed reviews from customers. While some praise the company for its attentive customer service and effective direct mail campaigns, others express dissatisfaction with upselling tactics and lackluster results. It seems that PostcardMania's services may vary in quality depending on individual experiences and expectations. Potential customers should carefully consider both positive and negative feedback before engaging with the company.

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5:03 pm EDT
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PostcardMania I have enjoyed working with postcardmania and will continue to do so

I have enjoyed working with postcardmania and will continue to do so. Postcards are effective and do work and work even better with websites and/or landing pages.

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Jembedeve
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Post cards are old news! If you're thinking about doing any marketing for your business please don't waste your time with these people. I spent upwards of $3000.00 on a marketing cam paign with these guys and did not receive a single lead. In addition, working with the staff was a disaster all the way up to the CEO. if i had an issue or concern it would take at least 3 days for someone to get back with me. Be smart and don't waste your money like I DID!

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Innerce
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I have enjoyed working with postcardmania and will continue to do so. Postcards are effective and do work and work even better with websites and/or landing pages.

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FleaTrust
Verified customer This complaint was posted by a verified customer. Learn more

i don't recommend to work with this company within two hours, i have not even signed any documents they processed my credit card in full payment while they have not done any job for me... i was quoted a price that included the postage, but when i got the written document the postage was going to be added on... based on that information, i asked them nicely to cancel this order she said she cannot do it, it is processed. all they care about is your credit card information.. in my opinion they are not a good company to do business with... they don't even deserve 1 star

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4:42 pm EDT
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PostcardMania Amazing company with amazing employees

Amazing company with amazing employees. Sheri Evans has been super helpful with our campaign and would recommend anyone needing direct mail marketing to call up Postcardmania.

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K. Hargrove
Verified customer This complaint was posted by a verified customer. Learn more

The staff are great to work with. Everything is made easy. I highly recommend Postcardmania.

  1. Pros
    1. Diverse design options
    2. Targeted mailing lists
    3. Free marketing advice
    4. Competitive pricing
    5. Quick turnaround times
  1. Cons
    1. Limited Service Scope - Focuses mainly on direct mail.
    2. No International Shipping - Services are U.S.-centric.
    3. Premium Pricing - Higher cost compared to some competitors.
    4. Digital Marketing Gap - Less emphasis on online solutions.
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Verified customer This review was posted by a verified customer. Learn more

PostcardMania Jimmy , is such an awesome Specialist !

Jimmy , is such an awesome Specialist ! He walked me thru the whole process and answered any questions that I had. I am very confident that my marketing is in the right hands !

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K. Varner
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I've been working with Kayla and Postcard Mania for years. I mail to my residential prospects about every month to every other month. They are consistent, fair and very easy to work with. I would highly recommend Kayla and the whole team at PCM!

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Keepererie
Verified customer This complaint was posted by a verified customer. Learn more

great Designs and awnser all calls promply what more would you require? The prices are great as well

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Verified customer This review was posted by a verified customer. Learn more

PostcardMania Great company to work with!

Great company to work with! They helped facilitate a marketing campaign through all of Covid-19's uncertainties. Very professional, patient, and does an amazing job with follow- up.

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Maytripsh
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Great to work with. All members of the team were so helpful. I highly recommend Post Card Mania.

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PostcardMania I've been working with Kayla and Postcard Mania for years

I've been working with Kayla and Postcard Mania for years. I mail to my residential prospects about every month to every other month. They are consistent, fair and very easy to work with. I would highly recommend Kayla and the whole team at PCM!

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PostcardMania PostcardMania has been very easy to work with

PostcardMania has been very easy to work with. Being a first-time customer, they have provided me with guidance throughout the process and have always promptly answered all of my questions. I have no hesitation in recommending them to anyone who wants to promote their business. - Owner of STOREFRONT SECRETARY

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PostcardMania Kayla B******* and Zach R******* are amazing specialists!

Kayla B and Zach R are amazing specialists! They guided me through the entire process and addressed all of my questions. I have complete trust in their ability to handle my marketing needs. I am excited to continue doing business with them.

Sincerely,
*** LLC
*** Vice President

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PostcardMania Complaints 3

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8:12 pm EDT
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PostcardMania September 27, 2019, I paid Postcardmania $2,136.05 for postcard&FB advertising

September 27, 2019, I paid Postcardmania $2,136.05 for postcard&FB advertising. I was billed $2,366.64 over that amount. September 27, 2019, I paid Postcardmania $2,136.05 for postcard&FB advertising. I was told that $2136.05 was the total amount except monthly billing for postage to mail the postcard. The 1st mailing was scheduled - January 2020. After 3 months of no call, leads for the postcard mailing and supposedly FB ads.. which I never saw.. I cancelled the service in March 2020. After cancelling the service was billed and additional $2366.64.. The billing continued until I discovered billing in August. I emailed called and emailed to get and explanation for the over billing and requested a refund. I received one email approximately a month ago stating that it would be looked into. I called again and was transferred to billings and they were want to only credit me for one fee, and told me that I would be contacted because they did not have the authority to refund all the additional fees. It's been over a week. I have not receive and other communication via phone or email. All billing from Postcardmanic is attached on the excel spreadsheet.

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FerdyBaby
Apr 01, 2024 7:58 pm EDT
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I signed up to have post cards mailed out no manage a Google account I already have managed. I never knew or agreed to there terms that I knew of. In November of 2018 I signed up to have 5000 post cards mailed out which about 500 were sent to apartment's and I never received a refund. Our business is pest control so non of these apartment ones would have a need to call. Then I guess there was a google ad which I never needed or wanted being I have a team who manages my google page. They have been charging me $150.00 sence then and I never got an invoice but I have received junk mail from them. I never got a call to see if we wanted to continue with the google ad which again I didn't know they were doing. I didn't hear her one time talk about any adds the only thing I wanted was the post card mail outs.I am looking for a full refund of all charges out side of the $1608.20 I spend on post mailers. The total is about $2,550.00.

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Earin
Apr 01, 2024 1:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

September 27, 2019, I paid Postcardmania $2,136.05 for postcard&FB advertising. I was billed $2,366.64 over that amount. September 27, 2019, I paid Postcardmania $2,136.05 for postcard&FB advertising. I was told that $2136.05 was the total amount except monthly billing for postage to mail the postcard. The 1st mailing was scheduled - January 2020. After 3 months of no call, leads for the postcard mailing and supposedly FB ads.. which I never saw.. I cancelled the service in March 2020. After cancelling the service was billed and additional $2366.64.. The billing continued until I discovered billing in August. I emailed called and emailed to get and explanation for the over billing and requested a refund. I received one email approximately a month ago stating that it would be looked into. I called again and was transferred to billings and they were want to only credit me for one fee, and told me that I would be contacted because they did not have the authority to refund all the additional fees. It's been over a week. I have not receive and other communication via phone or email. All billing from Postcardmanic is attached on the excel spreadsheet.

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F. Trask
Apr 01, 2024 7:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I authorized Postcard Media to Distribute 2500 postcards for my small business, several months later they began to charge $450.00/month unauthorized. I paid Postcard Media $1650.00 to distribute 2500 postcards 2/29/20. Then I paid an additional 675.99 for postage 6/12/20. This was the only charge I authorized. I specifically stated that I did not want any reoccurring charges. I was told that the everywhere small business included telephone tracking and I specifically stated that I did not want that service so to take the telephone tracking off the account if it meant I would get a reoccurring charge. Sept 22, 2020 I began to get $450.00 monthly charges every month on my Credit Card. I unfortunately did not notice it until January 22nd which I immediately emailed to cancel and get a refund. I spoke with a customer service rep Stephanie M. who was incredibly rude and unhelpful. She claimed that she could refund me for the Jan.22nd charge (which was apparently a prepaid service anyway). And then maybe since she was being nice could refund me half a prior month but that was it and stated that her supervisor may not be as nice and may not authorize the extra 1/2 of the refund. She then went back on her world to refund the 1/2 month and then said she no longer had authorization to refund and would have to get her supervisor approval. I asked to be shown what they were charging for. She could not provide that. I asked to be shown the Facebook and Google ads they were supposedly running even though I have not gained one new customer over these past few months I've been charged. She could not provide me with an ad. Ultimately I asked that she have her boss call me. She claimed he/she was too busy to call. I have not received a refund nor any other follow up as requested. I asked her to go back to my original call with the customer service rep and review where I did not authorized any reoccurring charges. I was told that I would not be getting any other charges. This company is preying on small businesses at a time when small businesses are vulnerable. I ended up paying $2250 in charges I never authorized. Ridiculous! Such a HUGE MISTAKE ever doing business with this company. Overall paid them $4575.00 and maybe got one new customer with a $500.00 order out of the mailings. Do NOT DO BUSINESS WITH THIS COMPANY! WORST BUSINESS DECISION EVER!

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C. Benefield
Mar 31, 2024 11:51 pm EDT
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This company continues to send their mailing to my residential address. I wish for this to stop. I continue to receive their mailings on a monthly basis. I have written the company at least two times in the past to have my address removed from their mailing list. The company and individual they send this to, has not been here since 1997 and has since retired and closed their business. The company name is *** and *** XXXXX.

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7:26 pm EDT
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PostcardMania I authorized Postcard Media to Distribute 2500 postcards for my small business, several months later they began to

I authorized Postcard Media to Distribute 2500 postcards for my small business, several months later they began to charge $450.00/month unauthorized. I paid Postcard Media $1650.00 to distribute 2500 postcards 2/29/20. Then I paid an additional 675.99 for postage 6/12/20. This was the only charge I authorized. I specifically stated that I did not want any reoccurring charges. I was told that the everywhere small business included telephone tracking and I specifically stated that I did not want that service so to take the telephone tracking off the account if it meant I would get a reoccurring charge. Sept 22, 2020 I began to get $450.00 monthly charges every month on my Credit Card. I unfortunately did not notice it until January 22nd which I immediately emailed to cancel and get a refund. I spoke with a customer service rep Stephanie M. who was incredibly rude and unhelpful. She claimed that she could refund me for the Jan.22nd charge (which was apparently a prepaid service anyway). And then maybe since she was being nice could refund me half a prior month but that was it and stated that her supervisor may not be as nice and may not authorize the extra 1/2 of the refund. She then went back on her world to refund the 1/2 month and then said she no longer had authorization to refund and would have to get her supervisor approval. I asked to be shown what they were charging for. She could not provide that. I asked to be shown the Facebook and Google ads they were supposedly running even though I have not gained one new customer over these past few months I've been charged. She could not provide me with an ad. Ultimately I asked that she have her boss call me. She claimed he/she was too busy to call. I have not received a refund nor any other follow up as requested. I asked her to go back to my original call with the customer service rep and review where I did not authorized any reoccurring charges. I was told that I would not be getting any other charges. This company is preying on small businesses at a time when small businesses are vulnerable. I ended up paying $2250 in charges I never authorized. Ridiculous! Such a HUGE MISTAKE ever doing business with this company. Overall paid them $4575.00 and maybe got one new customer with a $500.00 order out of the mailings. Do NOT DO BUSINESS WITH THIS COMPANY! WORST BUSINESS DECISION EVER!

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8:07 am EST

PostcardMania They fulfilled only the half of the work

We contacted the rep of Postcardmania and asked to print out and mail 30k mail cards. They have done about half of the ordered quantity and when we contacted them to get some explanation, the rep said that they have used third party for mailing these cards and therefore there were delays. Ok, we said to return all the remaining cards and waited 2 weeks. They said the same excuses and wasted our time. We don’t recommend this firm.

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Is PostcardMania Legit?

PostcardMania earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds PostcardMania to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, PostcardMania is known for their high standards and safety. If you're thinking about dealing with PostcardMania, it's wise to check how they handle complaints.

We found clear and detailed contact information for PostcardMania. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

PostcardMania has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for postcardmania.com can be seen as a positive aspect for PostcardMania as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of PostcardMania's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Postcardmania.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Postcardmania.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for PostcardMania have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up PostcardMania and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About PostcardMania

Screenshot PostcardMania
PostcardMania specializes in direct mail marketing services, offering design, printing, and mailing of promotional postcards for businesses. They also provide digital marketing solutions, integrating direct mail campaigns with online advertising efforts.
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Overview of PostcardMania complaint handling

PostcardMania reviews first appeared on Complaints Board on Mar 10, 2016. The latest review A Mixed Bag of Experiences was posted on Apr 1, 2024. PostcardMania has an average consumer rating of 1 stars from 11 reviews. PostcardMania has resolved 0 complaints.
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  1. PostcardMania Contacts

  2. PostcardMania phone numbers
    +1 (800) 628-1804
    +1 (800) 628-1804
    Click up if you have successfully reached PostcardMania by calling +1 (800) 628-1804 phone number 0 0 users reported that they have successfully reached PostcardMania by calling +1 (800) 628-1804 phone number Click down if you have unsuccessfully reached PostcardMania by calling +1 (800) 628-1804 phone number 0 0 users reported that they have UNsuccessfully reached PostcardMania by calling +1 (800) 628-1804 phone number
    +1 (727) 442-6657
    +1 (727) 442-6657
    Click up if you have successfully reached PostcardMania by calling +1 (727) 442-6657 phone number 0 0 users reported that they have successfully reached PostcardMania by calling +1 (727) 442-6657 phone number Click down if you have unsuccessfully reached PostcardMania by calling +1 (727) 442-6657 phone number 0 0 users reported that they have UNsuccessfully reached PostcardMania by calling +1 (727) 442-6657 phone number
    +1 (800) 628-1804
    +1 (800) 628-1804
    Click up if you have successfully reached PostcardMania by calling +1 (800) 628-1804 phone number 0 0 users reported that they have successfully reached PostcardMania by calling +1 (800) 628-1804 phone number Click down if you have unsuccessfully reached PostcardMania by calling +1 (800) 628-1804 phone number 0 0 users reported that they have UNsuccessfully reached PostcardMania by calling +1 (800) 628-1804 phone number
    Toll Free
    +1 (727) 441-4704
    +1 (727) 441-4704
    Click up if you have successfully reached PostcardMania by calling +1 (727) 441-4704 phone number 0 0 users reported that they have successfully reached PostcardMania by calling +1 (727) 441-4704 phone number Click down if you have unsuccessfully reached PostcardMania by calling +1 (727) 441-4704 phone number 0 0 users reported that they have UNsuccessfully reached PostcardMania by calling +1 (727) 441-4704 phone number
    Phone
    More phone numbers
  3. PostcardMania emails
  4. PostcardMania address
    2145 Sunnydale bldv Building 102, Clearwater, Florida, 33765, United States
  5. PostcardMania social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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