Playandwin.co.uk’s earns a 1.0-star rating from 6 reviews, showing that the majority of gamers are dissatisfied with gaming experience.
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banned
why have i been banned from playwin as i done nothing wrong sp could you please tell me ty
Biased bullying staff and higher corruption
“great games awful staff” - Brilliant addictive games that ill never tire of.
Awful admins and higher staff that knit together to bully users and have no respect for peoples feelings. As all other review sites contain mostly if all bad and negative feedback about this site and from my own experiences i tend to go with the majority (complaintsboard.com, sitejabber and many more.
Any negative feedback is often referred and passed off as users with a grudge, When it seems there is a pattern of complaint of cyber bullying admins that have the support of the companies Aicha Batlak who actively prevents letting it be taken any further, And they rarely have supported screenshots to back up the allegations/reasons behind their bans.
Enjoy the games but avoid the staff or at your own peril.
Staff bully users and corrupt site
“Corrupt bully admins” - Mine covers the same experience my sister in law (atwa32) had, only mine was very brief.awful nasty corrupt admins who knowingly take children's money and ban or bully anyone who even remotely challenges them, Sian x
On the 16th of May I recently checked my emails and found I had recieved one from Aitcha Batlak at Playandwin informing me quite simply that I was no longer welcome on the site, this was after a simple polite email they requested I write back in April asking for my ban to be lifted as they had banned me by mistake when I was staying at my sister in laws and had thought she had made multiple names. They have anyone who appears on her I.p address banned even though they haven't blocked her actual ip but rather any name that comes
Up on it (she thought they had) but they monitor and hound and then ban anyone who creates a name on her i.p inc her disabled daughter and autistic teen son (disgusted).
My sister has a new broadband provider and new I.p and can play games on there quietly without trouble but what an awful ridiculous situation for her, and she just rang to say the sites boss/topcat has followed her on here demanding this site has staff names removed even though there is no geographical location of the staff or appearance descriptions. What a kerfuffle, best wishes, Sian w .
To further add, trustpilot (fixed review site) are happy to withold my valid review, yet they instantly publish and dont withold playandwins slandering comment saying im a troll and have been a problem to their site and staff with innapropriate behaviour?!,
I knw this is a lie and that they wont supply proof because it isnt true, but what a nasty lie from such an unprofessional company to attack a little person that dares to dislike their ways.
I hadnt even been on their site a day back in april when i was banned for making my name while at my sister inlaws who had got banned, I only spoke to some of her friends via private chat and had a brief chat with the admin carromexpert rob young to ask why he had banned her (they had no real reason except for bullying she had found out and that they let minors buy vip accounts when not supposed to), he laughed before banning me and suggested that she was obsessed with, that disgusted me as she is happily married with 3 disabled children and the site had been a near 10 year lifeline for her as she cant get out much and is now ill herself..sickening behaviour from grown adults...
To add today June 24th, I left a negative matching review on Trustpilot.com after seeing playandwin is associated with them and coincidently thus there are no negative reviews?!, I merely matched my review here, it was published last night and then suspended this morning after they reported it claiming I'm a troll (classic excuse to undermine a normal person) .
I have also left Trustpilot a negative review now based on this occurrence, Sian x
Is Playandwin.co.uk Legit?
Playandwin.co.uk earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Playandwin.co.uk's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Playandwin.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Playandwin.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a playandwin.co.uk, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Several positive reviews for Playandwin.co.uk have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- While Playandwin.co.uk has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Playandwin.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The playandwin.co.uk may offer a niche product or service that is only of interest to a smaller audience.
In House Admin Bullying & Allowing Children To Gamble
I have been with the site since 2007 and know all the admins and as a user never had any problems with them or the site as i love it.
Just over a week ago i was kindly made an admin, Given a few basic pointers and left to get on with it despite meant to get some form of admin training.There were clear offers of ask as many questins as you like but this wore thin very quickly.I made a few minor picture filter mistakes but the admins and the site boss Aicha Batlak were not concerned and she sent me an email stating this.
Things seemed to get frosty and i was given minimal contact after declining a drink fuelled skype video chat party from the senior admin Carromexpert/Rob Young and the other admins not long after i was made admin (i was too shy).
I lamented my minor failings via skype to the various admins bbadboy13/Wayne Poole, Nelly/Angela Burt and Missy/Melissa Brown, and Carromexpert/Rob Young completely cold shouldered and ignored me.
Id felt bad about he minor mistakes but all admins filter pictures by accident and still do now.Id failed to filter a picture of a minion showing its bottom with a rude cooment after id sought advice from one of the admins and he had said allow it and then another admin told me off for doing so.
I have never had any complaints while i was an admin nor as a long term paw user sonce 2007 and unlike many users never had multiple names or accounts to cheat or cause mischief.
I had also discovered that whilst seeming to be family orientated with no age limit to join the site or go into the chat rooms with adults, they are happily taking money from minors by letting them have a v.i.p paid account even though they state you have to be 18 to be a v.i.p.I have copied and pasted all the information in their admin forums about this and they are aware and not bothered that they have allowed children to pay for this, and continue to do so and knowingly avoid or block users if they ask about it in the chat rooms and query or challenge it.
48 hours ago i recieved an email from the Paw boss Aitcha Batlak happy with my being an admin (pasted email below)
31st march from paw boss,
Hi Jue : ) I am so happy that you are glad to be an admin on our team.Keep up the good work...it's normal to make mistakes (even after many years)..we can only hope to learn from our mistakes and try to do/be better, No one is perfect : )
Then 24 hours later (lastnight)
10.23pm Hi Jue I am very sorry that no one has answered you, We have decided to take you off the admin team, because things didn't work out apparently..
Im a grown woman, kind to people and can accept if i was not good at the job, But there was nothing at all that i did wrong with regard to being an admin or a user.I was polite and friendly and funny and helpful to everyone and recieved many thanks for the help i gave, i did no more than the other admins with regard to minor errors or getting used to the role.
I have been singled out, ignored, and openly mocked in their chats rooms when they come in en masse and start making snide comments to each other about that they are admins knowing i am in the room and affected by what they are saying.I asked Carromexpert Rob Young why i was no longer admin on skype and he just ignored me as he has done for days and lastnight they were all boasting to a young adult user that they can do whatever they like on site.
I am not bitter about not being an admin, i am saddened about it as i really enjoyed looking out for people and helping and giving back to what id thought was a great company, But i am left hurt and at a loss of confidence by their treatment of me and still no clear reason from the paw boss as to my removal of admin other than the wording apparantly!.
I cannot comment or query the admin in chat or mail as they ignore me or will block and ban me.
If i shouted out and made enough fuss i may possibly get some fictional reason such as not working out with the other admins by being part of a team?!.
very tired and emotionally drained by the whole experience.
22nd may am, fggrimm is carromexpert expert from playandwin (petty), i thankfully have a new isp and ip address and can quietly play games on the site without harrasment and disturbance which i have done for weeks (currently enjoying farm empire 9.50am).
It is only a lie if it is untrue and text shouting
throwing ones weight around to get what you want only confirms opinions of ones site and attitudes towards people. I have your emails Aitcha and as were quoted word for word, and the admin forum screenshots of paw aware that minors buy vip and that they are not co corned not cancel and refund it. please leave me alone, my disabled adult daughter and disabled teen son and my sister in law have also fallen foul of you and your bullying admins, just because I refused to let you treat me like trash, other long term users who also never caused a problem for paw were banned for trying to "defend" me and your forums "screen shotted again" clearly condone and ban anyone who even tries to question or disagree with an admin. Kind regards, Julie.
Grim I'm happy for my posts to be used and referred to if you need them, and happy to be contacted, tgc, Julie x
something needs to be done, im over it now, but still cant get over how it all came about and how i was treated.
To add further I today discovered they've not removed my account as requested and have now blocked my household I.p address until 2017
to add to the above i finally after many mails got a reply from aitcha batlak refusing and preventing me from going above her telling me it will NOT be going any further and citing that i had copy and pasted private admin info and thats why id been got rid off with no warning? admin info is private and that is understandable, i had released no private info, id written some public info from the admin forum to a sticky not on my laptop so i wouldnt forget or miss inform them as i was new, to be told to users about site problems and golden eggs in a farming game.Aitcha as predicted stated i was miffed because i was not admin but it goes way beyond this.
i proved their treatment of me was personal.I removed mine and my autistic sons accounts for good as i didnt want him exposed to it, I then changed my mind as some long term game friends rang and said make a stand, i created a new name and my sister in law who was visiting did too, i know these will be on the same i.p until she went home and i know they officially have a one username limit per person but not per household, i also know from them that there are many users with multiple names per person and their admin forums state they dont warm and arent bothered as long as a player doesnt cause a problem.
I knew it was personal against me and proved this over a few hours, my sis in law was follow by the admin in rooms she went in that even as admin he almost never goes in, she was on the phone with a friend from the site and they they tested this by going in certain rooms and within minutes he came in and out and followed to the next room they went in.
later yesterday eve i finally braved going in with my new name and it was clear i was me, sis in law almost instantly got a multile user name warning and they knew it wasnt me, they have users with tons of names and allow as long as they dont cause a problem but suddenly go by site rules and pick on my sister in law nd continue at myself.
i summoned by pm carrom the admin and he ignored my requst, i didnt want a public chat argument i just wanted them to leave me alone, he ignored my request and his girlfriend nelly also admin came in and ignored my direct questions instead frosty polite quoting their site rules, carrom came in and things did get narky, i was annnoyed and uptight but not abuse, i requested please answer me properly and he quoted site again, i asked do i have to beg? and he banned me, he also banned my sis in law and another long term user who tried her best to defend me (bless her she was gutted) her name was xxfrommexx and she also had the name traceywales and was a good kind user, my sis in law had spoke to her during the day expressing my fears if i came back, and they did exactley what had been expected proving everything id alleged.The admin carrom shortly before banning my sis in law had the gall to suggest i was obsessed with him..
Nobody seems interested in stopping them or looking into it properly and children are still buying vip for their accounts when they are minors...
totally powerless and exhausted..
To add further news to my complaint, I repeatedly emailed playand win and Aitcha Batlak for a form of contact so i could take my complaint further and she would not give it to me, She said it will not be going any further and that i should just accept and get over it, then finally came up with a reason for my dissmissal citing i had apparbtley copied and pasted private admin information in the main chat rooms and that it was a big no no.When i was made admin i was told what is discussed as admin stays private and i respected that.I had infact not copied and pasted anything, but had post it note on my laptop some written notes from the private admin forum that i could not remeber off by heart as lots of users were having game errors and not getting their quires answered, , and this was only information Aitcha had written for us to make known to news regarding news about golden eggs and game errors and java supported browser help..Despite my accounts i have eg one on the english site and one on their danish site having remained intact, coincidently the other night all my pictures had been removed from my account and all my user information, but i am sure this would put down as error or glitch if i challenged it, and when i was quietly in games minding my business i would suddenly find myself logged out.Yesterday i made the decision to leave the site as they have indirectly (covering their tails) made it very difficult for me to be there and i requested a deletion of mine and my sons account as he is 16 but autistic and does not deserve this kind of treatment and could be exposed to it.My adult daughter remains their but she can look out for herself.I joined in 2007 and as a near on decade long user expected a little better than this and am quite disgusted that they clearly like to be seen to be "a team" but have no regard for their users at all.Julie ...
It is now allowed to provide the names of our staff on this complaint.
I don't care about the lies that Atwa32 is telling, however all the names should be deleted. NOW!
Hey there, I have been in a similar situation to you on playandwin & I'm planning to go to the papers about it! If you would like to talk about it email me. I am also banned until 2017 & have had run in with Rob the [censored]ster! :D xx
They accused me and banned
I registered on the website www.playandwin.co.uk couple of weeks ago. Everything was ok, but couple of days I received the email from the moderators and they warned me that they could ban me. I didn’t understand their accusation. And I didn’t pay a lot of attention to their email and accusation. I ignored it, but they banned. I still don’t understand why. Stay away from this website.
I was banned off this site for no reason
I was banned off this site for no reason and when asked for screen shoot evidense of what id done nothing warranted me a life ban.i have seen alot of abuse an been harrassed by one of there admins carromexpert.he was not only happy getting me life banned of there he has followed me to my other site woohoo bingo.com which i have been a member for 7 mths with no bans.he came there harassed me n tried to get me banned it backfired he got banned.is that a good person to be admin on a family site where children as young as 5 can play.think they need to get there priorities right somewhere .please all u good parents out there keep ur children away he behaves much worse than i have seen children play up on there.
i would like to no why you banned me from playand win as i been on this site for years as i done nothing wrong please tell me what i done please ty
marky you should also put up your own separate complaint and list as clear as you can what happened.If you try to complain to play and win you wont get any further than aicha batlak who will refuse to let it go any higher.best wishes, jue ..
What they said... playandwin stole 100 pound worth of things off me and now they IP banned me for complaining about it.
i too have left a complaint today under search PLAYANDWIN.CO.UK
I agree even though this (page is probably is a scam in itself, ) My husband was was picked on under his user name, firstly his name was banned, then he was banned for having a bit of fun, late at night uk times, however he was aware of children etc from different country's around the world .It was a chap (WOMAN), acting like a child with the biggest sweety bag, that no other child can get at. Carrom expert hides behind an organisation, that is probably illegal, and is an absolute coward when it comes to confronting people. I know for a fact that his antics have caused many people to leave the playand win game site. And will end up destroying it if he doesnt understand what he is all about, is wrong. I know friends that have come and gone as admins, there are none that like the chap AT ALL. please advise me if you can on how to stop this cowardly bully from getting away with it.
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Overview of Playandwin.co.uk complaint handling
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Playandwin.co.uk Contacts
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Playandwin.co.uk emailsinfo@playandwin.co.uk99%Confidence score: 99%support
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Playandwin.co.uk addressLauritzens Plads 1, Aalborg, 9000, Denmark
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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In House Admin Bullying & Allowing Children To GambleOur Commitment
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