Pearlfeet
reviews and complaints

I recently made a purchase from Pearlfeet.com for a pair of women's low top denim sneakers. However, to my disappointment, I received a pair of women's open toe slides that were poorly made and definitely not what I expected based on the website's representation. It's been a week since I've been trying to contact them at ***@pearlfeet.com, but unfortunately, I haven't had any luck in getting a response. This whole experience feels like a bait and switch situation, and I want to warn other potential buyers to be cautious.

We ordered three pairs of shoes from Pearlfeet.com, enticed by their supposed discount. However, much to our dismay, we never received our order, despite the payment being deducted from our card. It seemed like the shoes would be of decent quality and reasonably priced, but alas, it was all a ploy to deceive and snatch away our hard-earned money.

I recently made a purchase from Pearlfeet, an online store called pearlfeet.com. I wanted to share my experience with you, as it was quite disappointing.

Firstly, I ordered a pair of shoes in size 12. However, when the package arrived, I was surprised to find that they had sent me "US size 14" instead. Now, let me tell you, their idea of a "US size 14" is nowhere close to the actual US size 14. It's more like a size 10 in reality.

Naturally, I reached out to their customer service to resolve this issue. To my dismay, they informed me that they would only exchange the shoes if I paid for the return postage all the way to China. Can you believe that? I couldn't believe my ears. They wouldn't budge on this matter, no matter how much I pleaded.

Let me be clear, my friends, I strongly advise against doing business with these Chinese shysters. Trust me, you will deeply regret it and end up losing all your hard-earned money. Unfortunately, I had no choice but to give away the shoes to the Salvation Army, as they were of no use to me.

In conclusion, please take my advice and steer clear of Pearlfeet. Their sizing is completely off, their customer service is unhelpful, and their return policy is downright unfair. Save yourself the trouble and find a more reliable and trustworthy online store for your footwear needs.

After waiting for 14 months for my order from Pearlfeet, I am still upset. I spent over 6 months trying to get a refund for items that were never shipped or received, but I finally gave up. This has been the worst experience I have ever had with a company. The items that I did receive were of very poor quality and were cheaply made. They did not match up or fit properly. As a result of this terrible experience, I now order far less from Pearlfeet than I ever did before. This whole ordeal has left a lasting negative impression on me.

(in black) from a different brand. As you can see, the Pearlfeet shoes are significantly smaller. It's frustrating to spend money on something that doesn't fit properly.

Not only that, but their return policy is quite disappointing. They only offered me 40% of the purchase price if I decided to return the shoes. And to add insult to injury, I had to pay for the shipping myself. It's like they don't even care about customer satisfaction.

I strongly advise against doing business with this company. They clearly prioritize their own profits over the happiness of their customers. It's a shame because finding a good pair of shoes can be a challenge, and when you finally think you've found the right ones, you're left disappointed and out of pocket.

Take a look at these two pairs of size 11 shoes. The blue ones are from Pearlfeet, while the black ones are from a different brand. Notice how the Pearlfeet shoes are noticeably smaller. It's frustrating to receive something that doesn't match the size you ordered.

I cannot stress enough how important it is to find a company that values customer satisfaction. Unfortunately, Pearlfeet falls short in this regard. Their lack of concern for their customers is evident in their return policy and the poor quality control of their products.

Save yourself the hassle and disappointment by avoiding Pearlfeet. Look for a company that prioritizes customer happiness and provides accurate sizing. Don't settle for less when it comes to your footwear.

I wouldn't recommend purchasing from Pearlfeet, it's a total scam. I bought two pairs of shoes from them a few months ago, but I still haven't received them. Their customer service is non-existent, all I get are automated responses offering a measly 10% discount on my next order if I'm dissatisfied. Trust me, this is a scam, no doubt about it. Take a look at other reviews about this company and you'll see countless complaints and shady dealings.

The stuff they sell on Pearlfeet is just plain bad. And when you try to return it, their customer service plays games with you. I got the wrong order, so they told me to send them pictures. I did what they asked, but then they just stopped talking to me. And let me tell you, the pants I bought were not the right length at all. They were supposed to be long, but they turned out to be like capris for dudes. It's just awful dealing with these people. Seriously, don't bother wasting your time or money on this website!

My husband, bless his heart, went ahead and purchased a snazzy pair of shoes from Pearlfeet. Now, let me tell you, it felt like an eternity before those shoes finally made their way to our doorstep. But guess what? They were size 7 instead of the size 9 we had specifically requested. Can you believe it? I mean, seriously, how hard is it to get the right size?

Naturally, I wasted no time in letting them know about their blunder and kindly asked for return information. You know what they had the audacity to tell me? They wanted me to snap a photo of the shoes, showing the size (which, by the way, wasn't even marked on the shoes themselves) and the size on the bag. Can you imagine the hassle? But hey, I did it anyway because I wanted to give them a fair chance to make things right.

But oh boy, did they disappoint me. They completely ignored several of my emails, leaving me hanging in the air like a lost sock. Finally, after what felt like forever, they responded with a snarky remark, telling me to check their return policy. Now, let me tell you, that return policy was all in Chinese, and to make matters worse, it required some fancy log on ID and password to access! Talk about making things difficult for their customers.

And here's the kicker, folks. They had the nerve to inform me that I would have to foot the bill for returning the shoes, all because it didn't meet their oh-so-strict criteria in their return policy. Can you believe the nerve? They messed up, and now they expect me to pay for their mistake? Outrageous!

To add insult to injury, they haven't even bothered to send us the correct size shoes or refund our hard-earned money. Can you say "rip-off"? I certainly can. It's clear as day that they have no intention of making things right.

Now, let me tell you something I discovered on another review site. Brace yourself, because this is mind-boggling. They have not one, not ten, but a whopping hundred reviews, and guess what? They all give Pearlfeet a measly one-star rating. Can you say "red flag"? It seems like their modus operandi is to either send the wrong size or ship out shoes that are of embarrassingly poor quality. I mean, come on, folks, we deserve better than that!

So, my dear friends, I implore you, please, for the love of all things good and decent, do NOT waste your hard-earned money on Pearlfeet. They are nothing but trouble, and trust me, you don't want to deal with their shenanigans. Spare yourself the headache and find a reputable seller who actually cares about their customers. You deserve shoes that fit and a hassle-free shopping experience. Don't settle for anything less!

Ordered 2 pairs of shoes. Took 2 months to arrive only to find they were too small. When I emailed for information on returning my order they suggested I gift them to someone instead and offered me a 20% discount if I placed another order.

After 2 more months they finally responded with how to return my order:

If you choose to return your package, pack the item securely with the actual packaging and attach a note (indicating your order number, name, and reason). The address is: Name: Cairong Lin TEL: ***8530 Address: Yongda road 7, Huadong town, Huadu district, Guangzhou, Guangdong province, China Zip code: ***. However, the freight should be paid by your side. Please let us know when your parcel has been sent and send us the tracking number so that we can track the entry. We will then check the shipment. Once we have received the return package, we will exchange it or refund you as soon as possible. Please send it back via the "Taxes Included".

Out of principal I paid $60 to return my $85 order.

Sent my order back 9. 11. 2020.

Re: Order #*** Return Tracking Number CH***US via USPS with tracking number for verification.

Feel free to check tracking status on USPS website. Once package reaches China it apparently goes into a black hole for the refund never to be completed.

Still waiting... Shipping. No Refund/No Response

So, I ordered these two pairs of shoes from Pearlfeet, right? And let me tell you, it took a whopping 2 months for them to finally arrive at my doorstep. Can you believe that? But guess what? When I excitedly opened the package, I realized they were way too small for my feet. Talk about a major disappointment!

Naturally, I decided to reach out to Pearlfeet to inquire about returning my order. And you won't believe what they suggested! They actually had the audacity to tell me that I should just gift the shoes to someone else. Can you imagine? As if that's a solution to my problem! But wait, it gets even better. They had the nerve to offer me a measly 20% discount if I placed another order. Seriously?

After waiting for another agonizing 2 months, they finally responded to my request for return instructions. And let me tell you, it was no walk in the park. They told me to securely pack the shoes in their original packaging and attach a note with my order number, name, and reason for return. Oh, and get this, I had to pay for the shipping myself. Can you believe the nerve?

So, I followed their instructions like a good customer and sent my package back on September 11, 2020. I even provided them with the return tracking number for verification. You can check it on the USPS website if you don't believe me. But here's the kicker, once the package reaches China, it's like it disappears into a black hole. I've been waiting and waiting for my refund, but it seems like it's never going to happen.

To make matters worse, I paid a whopping $60 just to return an $85 order. Can you believe that? It's just not right. And to add insult to injury, Pearlfeet has been completely unresponsive. No refund, no response, nothing. It's like they don't even care about their customers.

So here I am, still waiting for my refund and feeling frustrated beyond belief. The whole experience with Pearlfeet has been a complete nightmare. I wouldn't recommend them to anyone. Save yourself the trouble and find a more reliable and customer-friendly online shoe store. Trust me, you'll thank me later.

crazy over here at Pearlfeet. I ordered a pair of shoes from their website, pearlfeet.com, and let me tell you, it's been a real rollercoaster ride. First off, the shoes took forever to arrive. I mean, I could have grown a whole garden of tomatoes in the time it took for them to show up at my doorstep.

But that's not even the worst part. When the shoes finally arrived, they were the wrong size! Can you believe it? I specifically ordered a size 9, but they sent me a size 7. It's like they don't even know how to read numbers or something. So naturally, I reached out to their customer service to get this sorted out.

And let me tell you, their customer service is a real piece of work. It's like talking to a brick wall. I've sent them countless emails, and all I get in return is silence. It's like they've disappeared into thin air. I mean, come on, Pearlfeet, I just want my money back!

Now, I'm not one to give up easily. I kept persisting, sending them email after email, hoping that someone would finally respond. And guess what? After a month of waiting, I finally got a response. They promised me a partial refund for the inconvenience. But you know what? It's been over a month since that promise, and still, nothing! It's like they're playing a never-ending game of hide and seek.

I'm starting to think that Pearlfeet is just a big scam. They lure you in with their flashy website and cheap prices, but when it comes to delivering on their promises, they fall flat on their face. I wouldn't recommend this website to my worst enemy. Save yourself the headache and shop elsewhere.

In conclusion, Pearlfeet has been a complete disappointment. From the delayed delivery to the wrong size shoes and the nonexistent customer service, it's been one big mess. I'm still waiting for my refund, but at this point, I'm not holding my breath. Do yourself a favor and stay far away from Pearlfeet. You'll thank me later.

I ordered some shoes from Pearlfeet, but unfortunately, they sent me the wrong ones. I tried reaching out to them via email for several months, but I never received a single reply. It's really frustrating and disappointing to lose my hard-earned money like this. I strongly advise everyone to stay away from Pearlfeet.

This company is just terrible, I don't even know where my sandals are. I've never received any feedback from them, and I can't even figure out how to contact them. It's so frustrating!

I purchased some stuff from Pearlfeet back in November. One of the items came in fine, but the other one never showed up. I've been trying to reach out to them through email to sort it out, but all I keep getting is them telling me to wait another 5 days. It's now February 8th, and I've sent them 13 emails, but still no sign of my missing item. Honestly, I'd advise you to stay away from this place. It's just a load of rubbish.

So, I gotta say, I'm pretty disappointed with my experience with Pearlfeet. I mean, seriously, I never even got my order! Can you believe it? It's like they just took my money and ran. I'm telling you, don't waste your time buying anything from these guys.

Now, here's the thing. I should've known better. I mean, their location is in China, and we all know how things can get a little sketchy when it comes to international orders. But did I do my due diligence and check their background? Nope. Lesson learned, folks.

But hey, I'm not one to just sit back and let things slide. Oh no, I'm taking action! Tomorrow, I'm gonna give my bank a call and see if they can help me get my hard-earned money back. I mean, it's only fair, right? I didn't get what I paid for, so they better make it right.

So, yeah, take it from me, don't make the same mistake I did. Stay away from Pearlfeet. Save yourself the headache and find a more reliable company to shop from. Trust me, you'll thank me later.

So, I recently had a pretty frustrating experience with Pearlfeet. I ordered a pair of shoes from their website, but they sent me the wrong size and color. It was a real bummer, let me tell you.

Now, I had to go through the hassle of returning the shoes, and guess what? I had to pay for the return shipping myself. Can you believe that? And to make matters worse, they provided me with this sketchy address to send it back to. I mean, come on, Pearlfeet, get your act together!

But here's the real kicker. Even after I went through all that trouble, Pearlfeet refused to acknowledge my return. They kept pointing me towards their scam return policy. Can you believe the nerve? It's like they don't care about their customers at all.

Let me tell you, folks, under no circumstances should you even think about buying anything from this bunch of shysters. They're just not worth the headache and frustration. Save yourself the trouble and stay far, far away from Pearlfeet. Trust me on this one.