Menu
Partsselect Customer Service Phone, Email, Contacts

Partsselect
reviews and complaints

www.partsselect.com
www.partsselect.com

Learn how the rating is calculated

3.6 14 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Partsselect reviews 14

ComplaintsBoard
T
7:59 am EDT
Verified customer This review was posted by a verified customer. Learn more

Partsselect Effortless Ordering and Top-Notch Service: My Experience with Partsselect.com

I recently ordered a part from Partsselect (partsselect.com) and I must say, it was a breeze. The schematic provided made it easy for me to find the part I needed. I placed my order and was pleasantly surprised to receive tracking information and billing data right away.

The part arrived on time and I was able to put it in as shown on their website. I was thrilled to see that my washer worked right away. My wife was happy too, which makes my life easy.

I highly recommend Partsselect to any DIY guys out there. Their website is user-friendly and their customer service is top-notch. I will definitely be using them again in the future.

However, I did notice a couple of spelling errors on their website, but it didn't affect my overall experience. I'm just glad I was able to find the part I needed and get my washer up and running again.

Read full review of Partsselect
Hide full review
ComplaintsBoard
D
6:17 am EDT
Verified customer This review was posted by a verified customer. Learn more

Partsselect Exceptional Customer Service and Fast Shipping from Partsselect

I recently had to give Partsselect a call because I'm visually challenged and needed some help finding the right part for my electric dryer. The sales associate I spoke with was super helpful and patient with me. They took the time to help me find the model number and the correct part for my dryer. I was really impressed with their customer service skills.

To my surprise, the part arrived two days early! I was so excited to get it installed and see if it would fix my dryer. My husband and I were able to successfully install the part and get our dryer going again. It was such a relief to not have to worry about buying a new dryer.

Overall, I had a great experience with Partsselect. The sales associate was knowledgeable and helpful, and the part arrived earlier than expected. I would definitely recommend this company to anyone in need of appliance parts.

Read full review of Partsselect
Hide full review
ComplaintsBoard
E
5:39 am EDT
Verified customer This review was posted by a verified customer. Learn more

Partsselect Excellent Selection and Service: My Experience with Partsselect

I really like Partsselect because they have the original kitchen aid parts book. It's so much easier to find what you need when you have the right information. I recently needed a new belt for my dryer and was able to find it quickly on their website. My son and grandson were able to install it for me and now I have a working dryer until my new one arrives.

I've actually used Partsselect for a couple of minor repairs on my dryer in the past and have always been happy with their service. They have a great selection of parts and their prices are very reasonable. Plus, their website is easy to navigate and I've never had any issues finding what I need.

Overall, I would definitely recommend Partsselect to anyone who needs appliance parts. They have a great selection, reasonable prices, and excellent customer service. Whether you're a DIYer or just need a part for a repair, they have everything you need to get the job done.

Read full review of Partsselect
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Partsselect PartsSelect.com: The Game-Changer for DIY Appliance Repairs

I was so fed up with being ripped off by repairmen that I decided to take matters into my own hands and fix my clothes dryer myself. I stumbled upon PartsSelect.com and boy, was I pleasantly surprised! Finding the right parts for my dryer was a breeze, and the video tutorial provided by the website was top-notch. Even my neighbor, who had never attempted a repair job before, was able to fix the dryer in no time thanks to the helpful video.

I gotta say, I was a bit skeptical at first. I mean, how could a website be so helpful? But PartsSelect.com proved me wrong. The website was easy to navigate and the parts were clearly labeled, making it easy to find what I needed. And the video tutorial was a game-changer. It was clear, concise, and easy to follow. I didn't have to spend hours trying to figure out what to do - the video walked me through the repair step-by-step.

And the best part? The prices were reasonable! I didn't have to break the bank to fix my dryer. I was able to get the parts I needed at a fair price, and the repair was a success. I couldn't be happier with my experience with PartsSelect.com. If you're tired of being taken advantage of by repairmen, give this website a try. You won't regret it!

Read full review of Partsselect
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Partsselect Save Money and Keep Your Appliances Running with Partsselect

I got to tell you, I own a bunch of rental units and that means I got a lot of white boxes (appliances) that are just designed to break down. I ain't no fan of just throwing things away, so I'm always looking for ways to fix them up. That's where partsselect comes in. They got all the parts I need to get these things up and running again. And let me tell you, it's saved me a ton of money. Repair people are always trying to sell me some new, cheap junk that's just gonna break down again in a few months. But with partsselect, I can get the parts I need to fix things up right. So if you're looking for a way to save some money and keep your appliances running, I'd definitely recommend partsselect.

Read full review of Partsselect
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Partsselect Top-Notch Customer Service and Quality Products: My Experience with Parts Select

I recently had to fix my old dryer and needed two parts for it. Luckily, I found Parts Select and they had exactly what I needed. I placed my order and was pleasantly surprised to see that it was processed right away. In just two days, I received the parts I needed to fix my dryer.

What really impressed me was that Parts Select also sent me a "how to install" video for each part I ordered. This was extremely helpful and made the installation process a breeze. I followed the instructions and before I knew it, my dryer was up and running like new again.

I am so happy with my experience with Parts Select that I will definitely be ordering from them again in the future. Their customer service was top-notch and the quality of their products was outstanding. If you need parts for any of your appliances, I highly recommend giving Parts Select a try. You won't be disappointed!

Read full review of Partsselect
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Partsselect Parts Select: The Lifesaver for Appliance Repairs

I gotta say, I've used Parts Select a few times now and it's been a real lifesaver. I mean, have you ever tried to find the right part for your appliance? It's like trying to find a needle in a haystack! But with Parts Select, it's a breeze. Their website is so easy to use, even my grandma could figure it out. And let me tell you, she's not exactly tech-savvy.

But the best part? They always have the right part in stock. I've never had to order something and then find out it's on backorder or out of stock. Nope, they've got everything you need right there on their website. And let me tell you, that's a huge relief when you're in the middle of a repair and you just need that one little piece to finish the job.

And don't even get me started on their delivery. It's always on time, every time. I've never had to wait longer than a few days for my parts to arrive. And let me tell you, that's a big deal when you're dealing with a broken appliance. You don't want to be without your fridge or your oven for any longer than you have to be.

So if you're like me and you like to do your own repairs, you need to check out Parts Select. They've got everything you need at a price that won't break the bank. Trust me, you won't be disappointed.

Read full review of Partsselect
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Partsselect Disappointing Service from Partsselect: Order Delayed and No Updates Provided

I've been waiting for my order from Partsselect for a few weeks now, but I still haven't received it. I checked the FedEx tracking and it looks like they were supposed to pick it up on April 9th. I'm really frustrated because I've already been charged for the item on my Visa statement. What's going on? If you can't deliver the item I ordered, I want my money back. This is really bad service. It would be nice if someone could call me and give me an update. My number is ***260.

Read full review of Partsselect
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Partsselect Partsselect.com: The Go-To for Appliance Replacement Parts and Exceptional Customer Service

I got this Kenmore dishwasher ten years ago and it's still going strong. But, as you can imagine, some of the plastic parts on the upper and lower racks have worn out over time. Luckily, I found Partsselect.com and they have been a lifesaver! They have all the parts I need and they ship them out super fast. Plus, they have written and video instructions on how to replace the parts, which is really helpful.

I've had to call their customer service a couple of times and I have to say, they are some of the nicest people I've ever talked to. They really know their stuff and they're always willing to help. I'm not the most handy person in the world, so having someone who can walk me through the process is a huge relief.

Overall, I would definitely recommend Partsselect.com to anyone who needs replacement parts for their appliances. They have a great selection, fast shipping, and amazing customer service. If you're like me and you don't want to replace your entire appliance just because a few parts are worn out, then Partsselect.com is the way to go.

Read full review of Partsselect
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Partsselect Effortless Fridge Fan Motor Replacement with Partsselect

I gotta say, I was blown away by how easy it was to get my hands on a fan motor for my fridge from Partsselect. All I had to do was type in the model number of my fridge and bam! There it was, a picture of the exact part I needed, along with the price and a description. And let me tell you, the price was right where I expected it to be.

Now, I was a little worried about how long it would take to get the part, what with the pandemic and all. But to my surprise, it arrived at my doorstep way sooner than I thought it would. These folks really know how to take care of their customers in a professional way.

If you're in the market for some parts, I strongly recommend giving Partsselect a try. They'll hook you up with what you need, and they'll do it in a way that makes you feel like you're dealing with some real stand-up folks.

Read full review of Partsselect
Hide full review

Partsselect complaints 4

ComplaintsBoard
L
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Partsselect Effortless Appliance Repair with Partsselect.com: A Satisfied Customer's Review

with the outcome. Partsselect.com is the place to go for all your appliance repair needs. They have a wide selection of parts and their website is easy to navigate. I was able to find the exact part I needed for my dishwasher and it was shipped to me quickly. The instructions on how to install the part were clear and easy to follow. I am not the most handy person, but I was able to fix my dishwasher with ease thanks to Partsselect.com. The prices are also very reasonable compared to other websites I have looked at. Overall, I am very satisfied with my experience with Partsselect.com and will definitely be using them for any future appliance repairs.

Read full review of Partsselect
Hide full review
ComplaintsBoard
C
7:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Partsselect Disappointing Experience with Partsselect: Incorrect Part Sent with No Notice

I recently ordered a part from Partsselect and I have to say, it was a pretty bad experience. The website showed the correct rack that I needed, but when the part arrived, it was completely wrong. I was pretty disappointed because I had been waiting for this part for a while and I was really hoping that it would be the right one.

To make matters worse, there was no mention on the website that the part was no longer available and that a substitute would be sent. I think that's pretty important information to include, especially if you're going to be sending a different part than what was originally ordered.

Overall, I was pretty disappointed with my experience with Partsselect. I think they could do a better job of communicating with their customers and making sure that they're getting the right parts. If you're thinking about ordering from them, I would definitely recommend double-checking that you're getting the right part before you place your order.

Read full review of Partsselect
Hide full review
ComplaintsBoard
M
6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Partsselect Disappointing Experience with Partsselect: Wrong Part Sent and Poor Customer Service

So, I was trying to fix my range and needed a specific part for it. I went to Partsselect (partsselect.com) and made sure I had the right model number and part number before ordering. But guess what? They still sent me the wrong part! I was so frustrated because I had to call a repair person anyway, which cost me more money. And now I have this useless part that I can't even use. It's just sitting there, mocking me.

I mean, I get it, mistakes happen. But come on, Partsselect, you gotta do better than that. I was really counting on you to help me fix my range, but instead, you just caused me more trouble. And to top it off, the customer service wasn't even that helpful. They just told me to send the part back and wait for a refund. Like, thanks for nothing.

Overall, I wouldn't recommend Partsselect to anyone. If you're looking for reliable parts and good customer service, look elsewhere. Don't waste your time and money on a company that can't even get the basics right.

Read full review of Partsselect
Hide full review

Is Partsselect legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Partsselect to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Partsselect is known for their high standards and safety. If you're thinking about dealing with Partsselect, it's wise to check how they handle complaints.

Partsselect earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Partsselect has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Partsselect has registered the domain name for partsselect.com for more than one year, which may indicate stability and longevity.

Partsselect.com you are considering visiting, which is associated with Partsselect, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the partsselect.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Partsselect.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The partsselect.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

Partsselect Mixed Feelings About Partsselect: Slow Delivery and High Price, but Good Quality Product

So, I recently ordered a heating element for my Whirlpool dryer from Partsselect. I have to say, I was a bit disappointed with my experience. I paid an extra $30 for next day delivery, but it ended up taking two days to arrive. That's not what I call next day delivery! And to make matters worse, I found the same part on Amazon for $80 cheaper. I mean, come on! That's a pretty big price difference.

When I contacted customer service, I spoke to a nice lady who unfortunately wasn't much help. She didn't seem to know much about the product or the delivery process. I was hoping for some answers or at least an explanation, but all I got was a polite apology.

Despite these issues, I have to say that the heating element itself seems to be working just fine. It was easy to install and my dryer is now working like new again. So, I guess that's something.

Overall, I have mixed feelings about Partsselect. On the one hand, the product seems to be of good quality. On the other hand, the delivery was slow and the price was much higher than what I could have gotten on Amazon. If you're in a hurry and don't mind paying a bit extra, then Partsselect might be worth considering. But if you're looking for the best deal, you might want to shop around a bit more.

Read full review of Partsselect
Hide full review

About Partsselect

Partsselect is a leading online retailer of high-quality appliance parts and accessories. The company offers a wide range of products from top brands, including Whirlpool, GE, Samsung, and more. With a commitment to providing exceptional customer service and fast shipping, Partsselect has become a trusted source for homeowners and repair professionals alike.

One of the key features of Partsselect is its extensive selection of parts and accessories. Whether you need a replacement part for your refrigerator, dishwasher, or oven, you can find it on the website. The company carries everything from heating elements and door handles to water filters and control boards. Plus, with detailed product descriptions and images, it's easy to find the right part for your specific appliance model.

In addition to its vast selection of parts, Partsselect is also known for its exceptional customer service. The company has a team of knowledgeable representatives who are available to answer any questions you may have about your order or product. Plus, with fast shipping and easy returns, you can shop with confidence knowing that you'll receive your order quickly and hassle-free.

Overall, Partsselect is a top choice for anyone in need of appliance parts and accessories. With its extensive selection, exceptional customer service, and fast shipping, it's easy to see why the company has become a go-to source for homeowners and repair professionals alike.

Overview of Partsselect complaint handling

Partsselect reviews first appeared on Complaints Board on Jun 2, 2023. The latest review Effortless Ordering and Top-Notch Service: My Experience with Partsselect.com was posted on Jun 8, 2023. Partsselect has an average consumer rating of 1 stars from 14 reviews. Partsselect has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Partsselect Category
Partsselect is related to the Food and Grocery Retailers category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.