Panasonic Canada’s earns a 1.0-star rating from 3 reviews, showing that the majority of electronics consumers are dissatisfied with their products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Disappointing Microwave & Poor Customer Service: Time to Reconsider Panasonic?
My microwave is 10 months old and it just doesn't work. I tried reaching out to Panasonic customer service, but their service lacks the proper attention. The service technicians they referred me to are no longer in business. It's frustrating because it seems like no one really cares about my issue. I think it's time we stop buying their products. Anyone else feel the same way?
Terrible Customer Service and Defective Product: My Experience with Panasonic Canada
J'ai achet? un micro-ondes de chez Panasonic Canada sur leur site web panasonic.ca. Apr?s seulement un an et demi d'utilisation, j'ai remarqu? qu'il ?tait d?fectueux. J'ai essay? de contacter Panasonic ? plusieurs reprises, mais je n'ai jamais r?ussi ? les joindre. C'?tait vraiment frustrant, alors j'ai d?cid? de faire appel ? la protection du consommateur.
J'ai expliqu? mon probl?me ? l'organisme de protection du consommateur et ils ont ?t? tr?s compr?hensifs. Cependant, lorsque j'ai contact? Panasonic pour leur demander un remboursement ou un ?change, ils ont refus?. Ils m'ont propos? d'acheter un autre micro-ondes ou de le faire r?parer. Mais j'ai parl? ? plusieurs r?parateurs qui m'ont dit que cela co?terait plus cher de le r?parer que d'en acheter un neuf.
Je suis vraiment d?u du service client de Panasonic. Ils ne semblent pas se soucier de la satisfaction de leurs clients. Je ne recommande pas du tout cette marque et je ne vais plus jamais acheter leurs produits. C'est vraiment dommage car j'avais toujours entendu de bonnes choses ? propos de Panasonic, mais maintenant je sais que ce n'est pas le cas.
En conclusion, si vous cherchez un micro-ondes fiable avec un bon service client, je vous conseille de chercher une autre marque que Panasonic. Ne faites pas la m?me erreur que moi et ?vitez les probl?mes que j'ai rencontr?s.
Panasonic Customer Support: Frustrating Experience and Hidden Charges
I recently purchased 2 Panasonic phones for my home, specifically the KX-TGDA20C model. Unfortunately, I encountered an issue where the message storage was full and I needed assistance in clearing it. I decided to reach out to the help line for support, but to my dismay, I was informed that I had contacted the wrong department. They took down my name and telephone number, assuring me that a "tech" would call me back.
After waiting for what felt like an eternity, I decided to try a different approach and emailed the live chat help line. Once again, I was informed that I had reached the wrong department and was promised a transfer to the appropriate one. However, what followed next caught me off guard. They requested a refundable charge of $5.00, asking for my credit card number, expiry date, and other details. Apparently, unless I filled out this form, my call would not proceed to a technician.
Feeling frustrated, I decided to give them another call, hoping for a resolution. Unfortunately, I was informed that their office was closed at that time. What a complete waste of a consumer's precious time! It would have been much more efficient if Panasonic had provided correct information on their website. They should have been upfront about their policy of charging customers to answer questions regarding their products.
Needless to say, this experience has left a sour taste in my mouth, and I will not be purchasing from Panasonic again.
Panasonic Canada Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Panasonic Canada, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Panasonic Canada Legit?
Panasonic Canada earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Panasonic.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Panasonic Canada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Panasonic Canada
-
Panasonic Canada Contacts
-
Panasonic Canada social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!