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Nolah Sleep
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Nolah Sleep Reviews 9

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Nolah Sleep Got a Nolah mattress on 9/11

Got a Nolah mattress on 9/11. It took 7 biz days to get it. The box was falling apart and the mattress had a hole in the middle, not wrapped. It expanded slow and didn't fully expand. The law tag said it was made on 7/8, 2 months earlier. We asked if it was made to order and they said yes, but it wasn't. We sent pics and got no response. The label on the box said the same thing. We wanted a refund and they offered half off or a return. We chose to return it. The local pickup was unreliable, but we got it picked up by Loadup on 10/6 and got the refund. If you care about made to order, think twice. Look at the law tag and take pics.

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Nolah Sleep Complaints 8

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Nolah Sleep Been waiting for more than a month now for Nolah Sleep, LLC to pick up the mattress and give me back my $707.05

Been waiting for more than a month now for Nolah Sleep, LLC to pick up the mattress and give me back my $707.05. My order number is 20340.

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Nolah Sleep I got a Nolah Bamboo mattress protector after I got the Nolah hybrid and loved it

I got a Nolah Bamboo mattress protector after I got the Nolah hybrid and loved it. But the first night, the protector didn't stay on the mattress. I thought it was just because it was new, but two months later it still slips off every night. The protector can't protect the mattress if it keeps sliding off. I contacted Nolah, but they didn't seem to care. They said it wasn't returnable, even though it doesn't work as intended! They also have different return policies. On the website, it says there are no returns, but in my order confirmation email, it says there's a 120-night in-home trial. They said the trial is only for mattresses, but my order is only for the protector and doesn't mention a mattress anywhere. So, the product I bought doesn't work like Nolah says it does. Be careful when buying the mattress protector. The Hybrid mattress, though, has been really nice.

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Nolah Sleep I got a Nolah Mattress on January 27th for $1,983.40 USD

I got a Nolah Mattress on January 27th for $1,983.40 USD. It's not even 6 months old and it's making too much motion transfer. My wife and I can't sleep through the night because even the slightest movement makes the mattress shake and move. We tried putting it on the floor but it didn't help. I emailed the company with videos showing the problem but they said it's normal. I have other mattresses with coils and they don't behave like this. I've never had such a bad experience with motion transfer. I can't upload the videos here but I can send them if needed. The company doesn't seem to want to take responsibility for their bad product. I want my money back. I can return the mattress or do whatever they say but this is not okay for a $2000 purchase.

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Is Nolah Sleep Legit?

Nolah Sleep earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Nolah Sleep to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Nolah Sleep is known for their high standards and safety. If you're thinking about dealing with Nolah Sleep, it's wise to check how they handle complaints.

We found clear and detailed contact information for Nolah Sleep. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Nolah Sleep has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Nolahmattress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nolahmattress.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Nolah Sleep and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Nolahmattress.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Nolah Sleep has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Nolah Sleep. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Nolah Sleep Me and my fam bought a mattress from Nolah Sleep a few months back

Me and my fam bought a mattress from Nolah Sleep a few months back. When I wanted to return it, they gave me a hard time. Apparently, they got this option where you can't return stuff. My wife didn't know about it. So, I called customer service and they told me that they make it super clear. They also said that they didn't have any issues when we bought it. I didn't wanna argue with them on the phone. But, I think it's not cool. First, it might not be obvious to everyone. Second, a mattress is a big deal. They cost a lot and can really affect your life. Most people can't just buy a new one if they don't like it. So, they're stuck with a bad mattress for years. I think this is a shady business practice that takes advantage of people. But, I gotta say, everyone was nice and respectful when I talked to them.

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Nolah Sleep I ordered from Nolah Mattress on 03/06/2022 (Order# ***) and spent $2,829.70 on a Nolah Evolution 15 King, Nolah Platform Bed, Mulberry

I ordered from Nolah Mattress on 03/06/2022 (Order# ***) and spent $2,829.70 on a Nolah Evolution 15 King, Nolah Platform Bed, Mulberry Protection Warranty, and 2 free pillows. I got the Nolah Platform Wooden Bed Base - King for $449 and got the stuff during the week. I opened the box on Saturday, 03/12/2022, and it looked cheap and flimsy. The legs were scratched, and the screws were stripped. We put it together, but it wobbled when I sat on it, and I'm only 130lbs. We decided to return it, and I emailed them, but they said there's no return or trial period, only a 10-year limited warranty. I want my money back, but they have bad customer service skills, according to reviews I've read.

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Nolah Sleep I got a Full Size Nolah Mattress last year

I got a Full Size Nolah Mattress last year. I got it in September . For the last 2 months, I've been waking up in serious pain. My back, ribs, and neck hurt. I called Nolah and told them my problem. They told me to send pictures of the mattress. I sent them lots of pictures showing that the foam was coming out the sides of the mattress. That's probably why the bed feels so hard. I'm sleeping on the hard core. I can't sleep in this bed anymore because I'm in so much pain if I do. They wanted more pictures and I sent them. Warranty Inquiry ***. The bed is supposed to be 10 inches high. From the foam coming out the sides, it's around 8 1/2 inches which means the foams have failed. I rotate the mattress every 3 months like they say. I'm the only person sleeping on this mattress and I weigh 130lbs. Their warranty says Lifetime on the mattress. I only had a year. They sent me an email saying that if I send them another $366 they'll send me another mattress. Seriously! They say Lifetime Warranty and they're asking me for more money? Their mattress failed and I can't sleep on it. Are they taking advantage because I'm a senior? I just want my money back and they can take their mattress. If they say Lifetime Warranty and their mattress failed a little over a year and they want more money from me? That sounds ridiculous. I want a full refund of my money. The mattress was very expensive to just let this go. They're not standing by their Warranty. I don't want to do business with this company. Especially asking for more money for their faulty mattress. I just want a full refund of my money for this mattress. Not an honest company.

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Nolah Sleep Got the Nolah Signature Mattress 12" in August and it was great for the first year

Got the Nolah Signature Mattress 12" in August and it was great for the first year. We followed the recommendation to rotate it every 4-6 months. But after a year, it lost its air pockets and we had to rotate it more often just to maintain its pressure-relieving qualities. Now, after 25 months, it sinks down too much in the hips and center areas, making it impossible to sleep on our side or stomach. We checked their website and they claim to have 4x better pressure relief than memory foam, but that's not true anymore. We expected more from an expensive mattress like this. We contacted Nolah, but they're not willing to help or even acknowledge that their product is defective. Their warranty says that a normal increase in softness is not covered, but this is not normal and it affects the pressure-relieving quality. We tried to work things out with their support team, but they're ignorant and deny the issue. We're willing to take videos and provide receipts from our chiropractor, but they won't consider it. This needs to be resolved.

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Nolah Sleep I bought a mattress from Nolah Mattress because they had a deal where you get two "free" pillows worth $198

I bought a mattress from Nolah Mattress because they had a deal where you get two "free" pillows worth $198. When the pillows arrived, they were not what I expected. They were memory foam pillows that were vacuum compressed and the memory foam was in flat separate chunks - not a usable pillow. The case was different, some kind of polyester velour, and there was no Nolah label or branding anywhere on the pillows I received. The fill was different from how the Nolah website described both of the pillows it sells. I contacted Nolah's customer support and they told me that the "promotional pillows" are not pillows that Nolah actually sells, and the agent described them as a hybrid of the two pillows that Nolah does sell. I asked for a refund or two of the $99 Noah AirFoam pillows which I believed I was promised upon purchasing a mattress, but Nolah refused to provide any remedy at all. The person I communicated with is "Nastasha B" "Head of Customer Support." Her response to my request was "You have not paid for or ordered 2 AirFoam pillows. You do not have to keep or use the free pillows you received. They were a gift, so you do not have to accept them . . . Please continue to enjoy your mattress."

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About Nolah Sleep

Screenshot Nolah Sleep
Nolah Sleep is a leading online mattress retailer that offers high-quality mattresses designed to provide a comfortable and restful night's sleep. The company is committed to providing its customers with the best possible sleeping experience by using innovative materials and technology to create mattresses that are both supportive and comfortable.

One of the key features of Nolah Sleep mattresses is their use of AirFoam technology. This unique material is designed to provide superior pressure relief and support, while also being highly breathable and temperature-neutral. Unlike traditional memory foam, which can trap heat and cause discomfort, AirFoam is designed to keep you cool and comfortable all night long.

In addition to AirFoam, Nolah Sleep mattresses also feature a high-density support layer that provides excellent spinal alignment and support. This layer helps to distribute your weight evenly across the mattress, reducing pressure points and ensuring a comfortable sleeping position.

Another key feature of Nolah Sleep mattresses is their eco-friendly construction. The company uses only sustainable materials in its mattresses, including CertiPUR-US certified foams and recycled steel in its support layer. This commitment to sustainability not only benefits the environment but also ensures that you can sleep soundly knowing that your mattress is free from harmful chemicals and materials.

Overall, Nolah Sleep is a top choice for anyone looking for a high-quality, comfortable, and eco-friendly mattress. With its innovative AirFoam technology, supportive construction, and commitment to sustainability, Nolah Sleep is sure to provide you with the best possible sleeping experience.

Overview of Nolah Sleep complaint handling

Nolah Sleep reviews first appeared on Complaints Board on May 23, 2023. The latest review Got a Nolah mattress on 9/11/21 was posted on Jun 6, 2023. Nolah Sleep has an average consumer rating of 1 stars from 9 reviews. Nolah Sleep has resolved 0 complaints.
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  1. Nolah Sleep Contacts

  2. Nolah Sleep phone numbers
    +1 (866) 403-6615
    +1 (866) 403-6615
    Click up if you have successfully reached Nolah Sleep by calling +1 (866) 403-6615 phone number 0 0 users reported that they have successfully reached Nolah Sleep by calling +1 (866) 403-6615 phone number Click down if you have unsuccessfully reached Nolah Sleep by calling +1 (866) 403-6615 phone number 0 0 users reported that they have UNsuccessfully reached Nolah Sleep by calling +1 (866) 403-6615 phone number
  3. Nolah Sleep emails
  4. Nolah Sleep address
    5500 Greenwood Plaza Blvd Ste 130, Greenwood Village, Colorado, 80111-2105, United States
  5. Nolah Sleep social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Nolah Sleep Category
Nolah Sleep is ranked 7 among 80 companies in the Mattresses category

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