NFL Shop Europe’s earns a 4.1-star rating from 9 reviews, showing that the majority of football fans are very satisfied with merchandise.
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Proceed with Caution: Mixed Experiences Reported
As someone deeply passionate about the NFL and its merchandise, I feel compelled to share a cautionary tale. While some customers have expressed satisfaction with their orders, a significant number have faced challenges. Issues range from faulty products and poor customer service to undelivered items and frustrating refund processes. It's disheartening to see fellow fans disappointed by their experiences. If you choose to shop here, proceed with caution and manage your expectations accordingly.
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Pros
- Official NFL merchandise
- Wide selection of team gear
- Authentic jerseys and apparel
- Exclusive European collections
- Regular discounts and sales
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Cons
- Limited product variety compared to U.S. range
- Higher pricing due to import taxes and fees
- Slower shipping times to European destinations
- Less frequent promotions than U.S. counterpart
NFL Shop Europe complaints 1
If only I could give 0 stars. dishonest, untrustworthy
I placed an order for over 100 Euros, and was expecting to receive it within 14 days. After 18 days, I emailed letting them know I had not received my order. They responded in an email saying I could either request a resend or refund. They asked me to please confirm my delivery address. I responded back by email with the delivery address. And they responded asking me to verify my shipping address again. Instead of this unproductive back and forth, I decided to call instead. The customer service rep was not friendly, or very helpful, and also asked for my billing and shipping address, which I gave to her. She immediately said that a refund was not possible, and neither was a resend. And that they could not be held responsible for shipments not received. Unbelievably shady. I spend over 100 Euros and received nothing. She said my only option was to wait for the shipment to be returned to them (up to 30 day wait), and then I will have to pay again to have it shipped. Outraged, I insisted on a refund, as my trust in them was completely demolished. She refused. I asked to speak to a supervisor. She kept me on hold for several minutes, then came back and said they would send me a new shipment as a goodwill gesture. Thank you, I'll take it, however it really doesn't change my opinion of them as of now. I will never order with NFL Shop Europe again. I will wait until I visit the US to purchase NFL merchandise there. Completely untrustworthy company and terrible customer service. It's really unfortunate, as my partner is a huge NFL fan that can never have too much NFL gear. Their loss.
Is NFL Shop Europe legit?
NFL Shop Europe earns a trustworthiness rating of 52%
Think twice and be always careful when sharing sensitive information.
Europe.nflshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Europe.nflshop.com you are considering visiting, which is associated with NFL Shop Europe, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- That one europe.nflshop.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
- There was some difficulty in evaluating or examining the information or data present on the europe.nflshop.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- NFL Shop Europe protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to NFL Shop Europe. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About NFL Shop Europe
Here is a comprehensive guide on how to file a complaint against NFL Shop Europe on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, you can create one on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with NFL Shop Europe in the 'Complaint Title' section. Be concise yet descriptive.
4. Detailing the Experience:
- Provide detailed information about your experience with NFL Shop Europe. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling Optional Fields:
- Utilize the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from NFL Shop Europe.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with any developments regarding your complaint.
By following these steps, you can effectively file a complaint against NFL Shop Europe on ComplaintsBoard.com.
Overview of NFL Shop Europe complaint handling
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NFL Shop Europe contacts
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NFL Shop Europe emailscustomer.services@europe.nflshop.com94%Confidence score: 94%Support
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NFL Shop Europe social media
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