Neighborhood Garage Door’s earns a 1.0-star rating from 1 reviews, showing that the majority of homeowners are dissatisfied with service and installations.
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I got a new garage door, tracks, trim, and spring system installed by Neighborhood Garage Door, LLC on 2/2
I got a new garage door, tracks, trim, and spring system installed by Neighborhood Garage Door, LLC on 2/2. They followed the instructions and specs I provided. However, on 1/6/22, the electricity went out, and my automatic garage door stopped working. I tried to open it manually, but I couldn't because the emergency-release cord didn't stay disengaged, there were no handles on the door, and the hinge was too small to grasp. I spent 30 minutes trying to open the door myself but had to call a friend to help me. It took both of us to raise the door, and when we closed it, the weight of the door slammed it shut. It could have hurt someone. I called the company, and they said the door should have handles and easily lift with one hand, and the release should disengage when pulled. They suggested it might be the spring. I scheduled a service for 3:00. The serviceman said there was nothing wrong with the type of release, and the door was getting caught on something, but then he said nothing was wrong. He also said the spring was fine and that not everyone wanted a handle. He offered to attach handles for $75. The installation manual says the handles should be attached, and the emergency release cord should easily disengage and remain disengaged to enable manually lifting the door. The consequences of the door had this been an emergency rather than the inconvenience of a missed appointment could have been dire.
Is Neighborhood Garage Door legit?
Neighborhood Garage Door earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Neighborhoodgaragedoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Neighborhoodgaragedoor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Neighborhoodgaragedoor.com you are considering visiting, which is associated with Neighborhood Garage Door, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Neighborhoodgaragedoor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The neighborhoodgaragedoor.com may offer a niche product or service that is only of interest to a smaller audience.
- Neighborhood Garage Door protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Neighborhood Garage Door
One of the standout features of Neighborhood Garage Door is their commitment to providing exceptional customer service. The company understands that garage door issues can be frustrating and stressful, which is why they strive to make the repair or installation process as smooth and stress-free as possible. Their team of highly skilled technicians is always ready to provide prompt and efficient service, ensuring that customers get back to their daily routine as quickly as possible.
Neighborhood Garage Door offers a wide range of services, including garage door repair, installation, and maintenance. They work with all types of garage doors, including sectional, roll-up, and overhead doors. Their technicians are trained to handle any garage door issue, from broken springs and cables to malfunctioning openers and damaged panels.
In addition to their repair and installation services, Neighborhood Garage Door also offers a variety of garage door accessories and products. They carry a wide selection of garage door openers, remotes, and keypads, as well as weather seals, rollers, and hinges. Their team can help customers choose the right products for their specific needs and budget.
Overall, Neighborhood Garage Door is a reliable and trustworthy company that provides exceptional garage door services to customers in their local area. With their commitment to customer satisfaction and their team of skilled technicians, customers can trust that their garage door needs will be met with professionalism and expertise.
Overview of Neighborhood Garage Door complaint handling
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Neighborhood Garage Door contacts
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Neighborhood Garage Door phone numbers+1 (704) 620-1516+1 (704) 620-1516Click up if you have successfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number 0 0 users reported that they have successfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number Click down if you have UNsuccessfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number 0 0 users reported that they have UNsuccessfully reached Neighborhood Garage Door by calling +1 (704) 620-1516 phone number
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Neighborhood Garage Door address10931 E Independence Blvd Ste N, Matthews, North Carolina, 28105-5085, United States
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