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Navia Logistics
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navia.com.au
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Navia Logistics complaints 1

ComplaintsBoard
K
12:32 am EDT

Navia Logistics Freight forwarding

Had an airfreight come from a supplier in China and Navia Logistics was the agent in Australia.

After calling a few times about my airfreight nobody answered the phone.
I then sent an email that nobody answered.
I received a bill of over AUD5000.00 for 15kgs and called them again.
I spoke to a lady and I was informed the airfreight had gone into storage due to no contact.
I explained I had rang quite a few times and emailed the company.
She advised that email was not being monitored due to staff annual leave.
I explained I could not afford this for 15kgs and she proceeded to explain without payment of the full 5000.00 she would not release my stock. I did not get anywhere with management or anybody in the company and ultimately had to pay for my stock all over again and lose an order. Do not use this company they really do not care and there is just too many people blaming other people in the business. Not a reliable option

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Update by Kaisho
Apr 20, 2016 12:32 am EDT

not a good business to deal with

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Is Navia Logistics legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Navia Logistics to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Navia Logistics is known for their high standards and safety. If you're thinking about dealing with Navia Logistics, it's wise to check how they handle complaints.

Navia Logistics earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Navia Logistics. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Navia.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Navia.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Navia Logistics has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of Navia Logistics complaint handling

Navia Logistics reviews first appeared on Complaints Board on Apr 20, 2016. The latest review Freight forwarding was posted on Apr 20, 2016. Navia Logistics has an average consumer rating of 1 stars from 1 reviews. Navia Logistics has resolved 0 complaints.
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  1. Navia Logistics contacts

  2. Navia Logistics phone numbers
    +61 3 9331 5715
    +61 3 9331 5715
    Click up if you have successfully reached Navia Logistics by calling +61 3 9331 5715 phone number 0 0 users reported that they have successfully reached Navia Logistics by calling +61 3 9331 5715 phone number Click down if you have UNsuccessfully reached Navia Logistics by calling +61 3 9331 5715 phone number 0 0 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 3 9331 5715 phone number
    Melbourne Office
    +61 2 8666 8200
    +61 2 8666 8200
    Click up if you have successfully reached Navia Logistics by calling +61 2 8666 8200 phone number 0 0 users reported that they have successfully reached Navia Logistics by calling +61 2 8666 8200 phone number Click down if you have UNsuccessfully reached Navia Logistics by calling +61 2 8666 8200 phone number 0 0 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 2 8666 8200 phone number
    Sydney Office
    +61 7 3633 9810
    +61 7 3633 9810
    Click up if you have successfully reached Navia Logistics by calling +61 7 3633 9810 phone number 1 1 users reported that they have successfully reached Navia Logistics by calling +61 7 3633 9810 phone number Click down if you have UNsuccessfully reached Navia Logistics by calling +61 7 3633 9810 phone number 1 1 users reported that they have UNsuccessfully reached Navia Logistics by calling +61 7 3633 9810 phone number
    Brisbane Office
    More phone numbers
  3. Navia Logistics emails
  4. Navia Logistics address
    54 Concorde Drive, Keilor Park, Melbourne, Victoria, 3042, Australia
  5. Navia Logistics social media
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