Nashbar’s earns a 1.6-star rating from 14 reviews, showing that the majority of cycling enthusiasts are dissatisfied with gear and accessories.
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Mixed Experiences with Nashbar: Proceed with Caution
As someone deeply passionate about cycling, I understand the importance of reliable and efficient service when it comes to purchasing biking gear. Nashbar, a well-known name in the cycling community, seems to have garnered mixed reviews from customers. While some have praised their fast delivery and helpful customer service, others have expressed frustration with issues like lost packages, poor inventory management, and unresponsive support. It's disheartening to hear about instances where customers feel let down by a brand they trusted. As you consider shopping at Nashbar, it might be wise to proceed with caution and perhaps explore alternative options to ensure a smooth and satisfactory shopping experience.
Great bike supplier for parts
Great parts and tires for great prices.
Really great parts and tires for great prices.
Truly great parts and tires for great prices for you.
Disappointing Experience with Nashbar: Incorrect Refund and Lack of Accountability
I gotta say, Nashbar really dropped the ball on this one. I had a gift that I wanted to return, so I asked for a gift card in return. But guess what? Instead of sending me the gift card like I asked, they went ahead and refunded the money back to my card. Can you believe it? These guys are a bunch of total idiots. And what's worse is that they couldn't even own up to their mistake.
Honestly, I wouldn't recommend shopping at Nashbar at all. You can find way better prices elsewhere, no problem.
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Pros
- Wide range of cycling products
- Competitive pricing and deals
- Quality in-house brand options
- Frequent discounts and sales
- Easy-to-navigate website
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Cons
- Limited high-end bike selection
- Inconsistent inventory levels
- No in-house bike fitting services
- Fewer brick-and-mortar locations
Disappointing Experience: Nashbar's Price Hike and Order Refusal for Bike Rack
Ordered a bike rack on sale, ya know? Got a real good deal, I gotta say. But guess what? The very next day, those sneaky folks over at Nashbar decided to jack up the price, can you believe it? And now, they're straight up refusing to fill my order. Can you imagine the nerve? They're throwing all sorts of excuses at me, like saying it was listed by accident or that they don't carry the item anymore. But here's the kicker, my friend: this bike rack is brand spankin' new to the market, and they carry every other rack from this company. So why the sudden change of heart, Nashbar? It's got me scratching my head, I tell ya.
Poor Customer Service and Non-Delivery: My Disappointing Experience with Nashbar
I placed an order with Nashbar and it never showed up. I reached out to them and they told me to wait a few more weeks, so I did. However, I still didn't receive anything. I tried contacting them multiple times, but I never got a response.
Honestly, I wouldn't recommend buying from Nashbar again. There are plenty of other websites out there that offer better prices, a wider selection of products, and better customer service. So, there's really no need to bother with Nashbar.
Smooth Online Shopping Experience with Nashbar, But Beware of Unexpected Sales Tax
Had a really good time purchasing stuff from Nashbar. I was in dire need of some road shoes and they arrived at my doorstep in just a couple of days, just like they said. But, gotta admit, I was a bit taken aback when I had to cough up some extra cash for sales tax. Apparently, Nashbar is owned by Performance Bicycle, so if Performance has a store in your state, you gotta pay up when you shop at Nashbar.
Nashbar Review: Shifter Order Turned Shorts Delivery, Zero Inventory Control
I'm gonna make this quick 'cause I'm still tryin' to wrap my head around what happened. So, I went ahead and ordered a shifter from Nashbar, right? It said it was available and all, so I thought, "Cool, no problem." The order went through smoothly, and I was waitin' for my shifter to arrive. But guess what? Instead of the shifter, I got a pair of shorts. Yeah, you heard me right. Shorts. Now, I'm thinkin', "What the heck is goin' on here?" So, I called up Nashbar to figure out what happened. And you know what they told me? They said they didn't have any shifters available, and that Shimano was back ordered. Okay, fair enough, but here's the kicker: when I asked 'em how that had anything to do with me gettin' shorts instead of the shifter, they had no answer. Like, seriously? Now I gotta go through the hassle of returnin' the shorts, losin' money on the shipping, and endin' up with nothin'. It's pretty clear to me that Nashbar has zero control over their inventory. Needless to say, I won't be usin' 'em again.
Nashbar: Low Prices, High Disappointments - A Warning to Bike Buyers
I done bought me a whole bunch of them bikes from Nashbar. Let me tell ya, most of them bikes I got was in real sorry shape, like they done been through a tornado or somethin'. I took 'em to my local bike shop, thinkin' they could fix 'em up, but even them pros couldn't do nothin' 'bout it. And get this, them so-called "new" bikes had parts on 'em that was used and real cheap. Can ya believe that?
Now, let me tell ya 'bout tryin' to return them bikes. It was like pullin' teeth, I tell ya. Nashbar didn't wanna honor their promises 'bout returns and replacements. They just turned their backs on me, like I was some kinda nuisance. And don't even get me started on their customer service and product support. Them folks was downright rude, no manners at all.
The only reason Nashbar still in business is 'cause they got them low prices and they playin' tricks on us with their fancy advertisin'. They got all these smoke and mirrors goin' on, tryin' to make us think they the best in the game. But let me tell ya, their policies is real sneaky and deceivin'.
So, if you ask me, I wouldn't recommend Nashbar to nobody. They might have them low prices, but the headaches and disappointments ain't worth it. Find yerself a better bike shop, folks. Don't waste yer time and money on Nashbar.
Terrible Experience with Nashbar: Delayed Delivery and Lack of Customer Support
I recently made a purchase on Nashbar's website for a couple of shifters for my bike. I decided to pay extra to rush my order and get expedited shipping, hoping to receive my items quickly. However, things didn't go as planned.
I eagerly tracked my order using the delivery service called Ontrac. Unfortunately, the delivery kept getting delayed day after day, and it reached a point where even the delivery service couldn't provide any updates on the status of my package. It's been over four days now, and I still haven't received any word about my order. It's quite frustrating, to say the least.
To make matters worse, Nashbar hasn't been of much help either. Instead of taking responsibility, they simply pass the blame back and forth with the delivery service they partner with. It's incredibly disappointing to see a business behave in such a manner. It feels like they are just taking people's money without delivering on their promises.
I strongly advise against purchasing from Nashbar. They are not a trustworthy or legitimate company. It's disheartening to have such a negative experience, especially when you're excited about a new purchase for your bike. Save yourself the trouble and avoid dealing with these guys.
Disappointing Experience with Nashbar's Overnight Shipping Policy: Hidden and Unapologetic
I recently had an experience with Nashbar that left me quite disappointed. I needed an item urgently, so I decided to opt for overnight shipping. I placed my order on a Friday, expecting to receive it on Saturday. To my dismay, the package didn't arrive until Monday. I was frustrated because I had paid a hefty $35 for the overnight service.
When I reached out to Nashbar to express my dissatisfaction, they informed me that it was their policy to deliver Friday orders on the following Monday. I was taken aback by this revelation. I had carefully gone through the checkout process and saw no mention of this policy. Their response was that I should have visited their shipping and handling link and then customer support to find this information. Seriously, who has the time to dig through multiple clicks just to find out about a policy that should be clearly stated during the shipping and checkout process?
I couldn't help but feel like Nashbar was playing a trick on its customers. It's almost as if they intentionally hid their policy to avoid any responsibility. I mean, come on, if it were a mere $3, I might have let it slide, but $35 is a significant amount of money to pay for overnight shipping.
To add insult to injury, when I pointed out their mistake, their customer service representative apologized but stated that they couldn't refund the shipping fee. I promptly corrected them, suggesting that their response should have been that they "will not" refund the shipping fee. It's frustrating to see a company not taking responsibility for their actions and trying to brush off their mistakes.
After this experience, I realized that there are plenty of other online options available that provide better service. I would strongly advise against wasting your time and money with Nashbar. Look for alternatives that value their customers and provide transparent policies.
Warning: Nashbar Gift Cards Invalid and Customer Service Rude - Check Your Balance Now!
I recently bought a $200 gift card from Nashbar for my wife. We were able to use around $80 of it without any issues. However, when I tried to use it again today, I received an error message stating that the card number was invalid. Naturally, I decided to give them a call to resolve the issue.
To my dismay, the customer service representative I spoke with was incredibly rude. He basically told me that Nashbar had gone bankrupt and was not honoring any gift cards, regardless of the remaining balance. This news left me feeling like my hard-earned money had been stolen.
In frustration, I mentioned that I would write a review about my experience. The agent responded dismissively, telling me to add it to the pile of other negative reviews. He even had the audacity to politely tell me to go away. Out of frustration, I repeated his words back to him before hanging up.
If you happen to have a gift card from Nashbar, I strongly advise you to check its validity right away. It's uncertain what they might do or have already done with your money. Personally, I wouldn't trust them as far as I could throw them. There are numerous other websites out there that will honor the gift card you paid for, so I suggest looking elsewhere.
Nashbar's Declining Business Practices and Awful Customer Service
I've been dealing with Nashbar for a long time, maybe since they first started. There were a few times when I had some issues with their business practices, and we kind of drifted apart. But about a year or two ago, I decided to give them another shot, and they actually came through on a couple of things. However, recently, their business practices have gone downhill again, and their customer service is just plain awful.
First, their customer service didn't really seem to care about my concerns. They brushed me off and didn't offer any real help. Then, they came back with some "warm fuzzies," but still didn't do anything to fix the problem. On top of that, they started giving me bad advice about their products, trying to bait and switch me. Not cool, Nashbar.
So, I ordered some tires back in November, and they told me they would be on back order until March. That's fine, I didn't really need them during the winter anyway. But here's the kicker - they immediately charged my credit card for the tires. That's not good business practice, and it might even be illegal. March rolls around, and guess what? They quietly removed any mention of a ship date. Now it's April, and they still haven't sent me my tires, but they're perfectly happy to keep using my money for who knows how long. I'm not a loan company, and I'm definitely not getting any interest on this "loan."
When I reached out to their customer service, they had the audacity to suggest that I switch my order to a different tire. But here's the thing - that tire had terrible reviews, and it wasn't even close to what I originally ordered. They also suggested other tires that were out of stock or discontinued. Seriously, Nashbar? It's now spring, and I missed out on all the winter sales from other places because of your incompetence. I ended up canceling my order, which means I lost out on the sale price I got last fall. Now I have to pay full price and have a limited selection elsewhere, as bike component sales start to pick up for spring.
Let me tell you, Nashbar and their parent company are now at the very bottom of my list. They deserve to go bankrupt for treating their customers like this.
Nashbar Complaints 2
Nashbar's Disappointing Changes: Where Did the Quality and Deals Go?
This ain't the real Nashbar no more. They used to have some real good stuff, ya know? Their own brand items were top-notch, just what us cyclists were lookin' for. But now, they done gone and got rid of 'em! And don't even get me started on the scratch and dent section, 'cause that's gone too. It's like Nashbar done kicked the bucket or somethin'.
Buyer Beware: Nashbar's Deceptive Deals and Low-Quality Products
The deals at Nashbar ain't really deals at all, 'cause they start off with crazy high prices. And don't even get me started on their so-called sales for battery powered stuff. It's a total nightmare, trust me. I've had some real bad experiences with buying stuff from them that turned out to be super low quality. It's like you gotta search through their whole catalog just to find something that's actually worth it, and even then, you gotta be careful 'cause it might not be what you expect. So yeah, buyer beware, my friends.
Is Nashbar Legit?
Nashbar earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nashbar. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Nashbar has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for nashbar.com can be seen as a positive aspect for Nashbar as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Nashbar's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Nashbar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Nashbar and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- We conducted a search on social media and found several negative reviews related to Nashbar. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Nashbar
One of the key strengths of Nashbar is its extensive selection of cycling gear. Whether you are a professional cyclist or a casual rider, Nashbar has everything you need to enhance your cycling experience. From bikes and frames to apparel, components, and accessories, they offer a comprehensive range of products to cater to all cycling enthusiasts.
Nashbar's commitment to quality is evident in the brands they carry. They partner with renowned manufacturers and trusted brands in the cycling industry, ensuring that customers have access to top-notch products. This commitment to quality extends to their own Nashbar-branded products as well, which are designed to meet the needs and preferences of cyclists.
In addition to their wide product range, Nashbar also excels in customer service. Their knowledgeable and friendly staff are always ready to assist customers with any inquiries or concerns they may have. Whether it's helping customers choose the right product or providing post-purchase support, Nashbar strives to ensure a seamless and satisfactory shopping experience.
Furthermore, Nashbar's website is user-friendly and easy to navigate. Customers can easily browse through their extensive product catalog, read detailed product descriptions, and make informed purchasing decisions. The website also features customer reviews, allowing shoppers to benefit from the experiences and opinions of others.
Nashbar's commitment to customer satisfaction is further demonstrated through their competitive pricing. They consistently offer competitive prices on their products, making cycling more accessible and affordable for enthusiasts of all levels. Additionally, Nashbar frequently runs promotions and discounts, providing customers with even greater value for their money.
Overall, Nashbar is a trusted and reliable online retailer for all cycling needs. With their extensive product selection, commitment to quality, excellent customer service, and competitive pricing, Nashbar has established itself as a go-to destination for cyclists looking for top-notch products and a seamless shopping experience.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Nashbar in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Nashbar. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint against Nashbar on ComplaintsBoard.com.
Overview of Nashbar complaint handling
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Nashbar Contacts
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Nashbar phone numbers+1 (800) 627-4227+1 (800) 627-4227Click up if you have successfully reached Nashbar by calling +1 (800) 627-4227 phone number 0 0 users reported that they have successfully reached Nashbar by calling +1 (800) 627-4227 phone number Click down if you have unsuccessfully reached Nashbar by calling +1 (800) 627-4227 phone number 0 0 users reported that they have UNsuccessfully reached Nashbar by calling +1 (800) 627-4227 phone number+1 (530) 894-5017+1 (530) 894-5017Click up if you have successfully reached Nashbar by calling +1 (530) 894-5017 phone number 0 0 users reported that they have successfully reached Nashbar by calling +1 (530) 894-5017 phone number Click down if you have unsuccessfully reached Nashbar by calling +1 (530) 894-5017 phone number 0 0 users reported that they have UNsuccessfully reached Nashbar by calling +1 (530) 894-5017 phone numberCustomer Support+1 (980) 500-0086+1 (980) 500-0086Click up if you have successfully reached Nashbar by calling +1 (980) 500-0086 phone number 0 0 users reported that they have successfully reached Nashbar by calling +1 (980) 500-0086 phone number Click down if you have unsuccessfully reached Nashbar by calling +1 (980) 500-0086 phone number 0 0 users reported that they have UNsuccessfully reached Nashbar by calling +1 (980) 500-0086 phone numberCorporate Offices888-494-9760888-494-9760Click up if you have successfully reached Nashbar by calling 888-494-9760 phone number 0 0 users reported that they have successfully reached Nashbar by calling 888-494-9760 phone number Click down if you have unsuccessfully reached Nashbar by calling 888-494-9760 phone number 0 0 users reported that they have UNsuccessfully reached Nashbar by calling 888-494-9760 phone numberGift Cards Assistance
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Nashbar emailsprivacy@amain.com100%Confidence score: 100%
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Nashbar address2860 Fair St, Chico, California, 95928, United States
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Nashbar social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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