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I own domains and manage it via registrar namesilo.com This is in-regards to my Eaternet.com, while the registrar namesilo claims renewal grace
I own domains and manage it via registrar namesilo.com This is in-regards to my Eaternet.com, while the registrar namesilo claims renewal grace period of 31 days and while I tried to renew my domain on 31st day they seems to have sold my domain in a auction in a fraudulent way for higher amount. I have lost my domain, though I tried to renew the domain on 31st day. For no mistake of mine, I am made to suffer and they have clearly stolen my domain name eaternet.com and sold it for higher cost. Though their policy states upto 33 days or 31 days one can renew the domain post expiry.
The complaint has been investigated and resolved to the customer’s satisfaction.
as our expire schedule states if domains are not renewed by 31 day after expire date the highest bidder will be awarded the domain at this time if there are any active bids. You would lose your domain at this time if it was not renewed.
https://www.namesilo.com/Support/Expiration-Process
NameSilo Team
I was charged by this company a few months ago and have been going through my bank statements for the past year and noticed they charged me
I was charged by this company a few months ago and have been going through my bank statements for the past year and noticed they charged me twice. Once for around 1k and another for 600. I contacted them to ask them to refund but they refused because they said the charge was legit. I have reiterated to them that I have not participated or authorized these transactions and they refuse to refund me. I have also asked them to provide me with information on what I supposedly bought from them but they refused to provide that also. They're very shady and don't have a phone number and do not seem like a legitimate business
I believe that namesilo is in the business of stealing Domains
I believe that namesilo is in the business of stealing Domains.Why do I know this?essentially I transferred a domain to them a year ago using a credit card.A year later I paid for 5 more years of registration but they refused to let me renew because I owed them an additional $100 for "charge back". The original charge was around $8.75.The fact is that my credit card's number was compromised and my credit card company may have ccancelled the charge and not me.The fact is that namesilo never contacted me. In fact he only communication I received from that was a "last notice" that my domain was expiring without any previous communication.The fact is that namesilo never disclosed any additional charge.I believe they have someone who wants my domain and they are stealing it.I have filed a complaint with Icann and I am considering a criminal complaint at my local police department.
Is NameSilo legit?
NameSilo earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for NameSilo. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for namesilo.com can be seen as a positive aspect for NameSilo as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of NameSilo's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Namesilo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for NameSilo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up NameSilo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on namesilo.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
About NameSilo
Signing up for a NameSilo account is incredibly easy, and users are not subjected to any hidden fees or complex procedures during the registration process. This not only saves time but also guarantees a stress-free experience for users, irrespective of their level of technical expertise.
NameSilo offers a wide range of TLDs, including .com, .net, .org, .info, .biz, and many more, at affordable prices. The platform also provides robust domain management tools that enable users to manage multiple domains effortlessly. These tools include DNS management, domain forwarding, WHOIS privacy, and many more.
Moreover, NameSilo provides top-notch security features that ensure the safety of user accounts and domains. These security features include two-factor authentication, SSL certificates, and DNSSEC, amongst others. With NameSilo, users can rest assured that their domains and accounts are safe and secure.
Finally, NameSilo's customer support team is always on hand to provide reliable customer service to users who may run into technical difficulties or have general inquiries. Users can reach out to the support team via phone, email or chat, and they will receive prompt and professional assistance.
In summary, NameSilo is an excellent domain registrar that delivers top-notch domain registration and management services at affordable prices. With its simplicity, reliability, and cost-effectiveness, NameSilo is undoubtedly one of the best domain registrars currently available in the market.
Overview of NameSilo complaint handling
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NameSilo contacts
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NameSilo phone numbers+1 (888) 462-6950+1 (888) 462-6950Click up if you have successfully reached NameSilo by calling +1 (888) 462-6950 phone number 3 3 users reported that they have successfully reached NameSilo by calling +1 (888) 462-6950 phone number Click down if you have UNsuccessfully reached NameSilo by calling +1 (888) 462-6950 phone number 0 0 users reported that they have UNsuccessfully reached NameSilo by calling +1 (888) 462-6950 phone number
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NameSilo address1300 E Missouri Ave Ste A-110, Phoenix, Arizona, 85014-2362, United States
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NameSilo social media
Recent comments about NameSilo company
I own domains and manage it via registrar namesilo.com This is in-regards to my Eaternet.com, while the registrar namesilo claims renewal grace
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I believe that namesilo is in the business of stealing Domains.Why do I know this?essentially I transferred a domain to them a year ago using a credit card.A year later I paid for 5 more years of registration but they refused to let me renew because I owed them an additional $100 for "charge back". The original charge was around $8.75.The fact is that my credit card's number was compromised and my credit card company may have ccancelled the charge and not me.The fact is that namesilo never contacted me. In fact he only communication I received from that was a "last notice" that my domain was expiring without any previous communication.The fact is that namesilo never disclosed any additional charge.I believe they have someone who wants my domain and they are stealing it.I have filed a complaint with Icann and I am considering a criminal complaint at my local police department.
I was charged by this company a few months ago and have been going through my bank statements for the past year and noticed they charged me twice. Once for around 1k and another for 600. I contacted them to ask them to refund but they refused because they said the charge was legit. I have reiterated to them that I have not participated or authorized these transactions and they refuse to refund me. I have also asked them to provide me with information on what I supposedly bought from them but they refused to provide that also. They're very shady and don't have a phone number and do not seem like a legitimate business