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My Flight Zone complaints 1

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Verified customer This complaint was posted by a verified customer. Learn more

My Flight Zone ticket cancellation refund

I bought 3 tickets to Colombo, sri lanka. I had to cancel them then they sent me refund charges which seems like a lot. Can you have a look at the charges and see if what they are charging me is reasonable. This is what they sent me:

Hi,

As per your request please find the below refund details,
Booking Reference Z07QNA
Name of the passenger
SILVA/ANDIGEDS MRS
ANTONY/KONGANIGEC MRS

Departure Date 19th of January 2020
Return Date 21st of january 2020

Destination Melbourne to Colombo return
The refund penalty will be around $ 519/- (Per Pax)

Reference Z04PWK
Name of the passenger
BANDARAGE/PUBUDUM MRS
The refund penalty will be around $ 708/- (Per Pax)

And it will take three months to receive the refund
Shall i refund this ticket ? If you are ok please confirm this before 15th of january 2019

Thank you

Devinka Stelin
Travel Consultant

Also this company asked for $480 each person when I asked to change the date. Is this correct?

Thanks,

Silva

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Is My Flight Zone legit?

Our conclusion: After a detailed review, ComplaintsBoard finds My Flight Zone to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, My Flight Zone is known for their high standards and safety. If you're thinking about dealing with My Flight Zone, it's wise to check how they handle complaints.

My Flight Zone earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for My Flight Zone. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Myflightzone.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Myflightzone.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, My Flight Zone appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • Myflightzone.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The myflightzone.com.au may offer a niche product or service that is only of interest to a smaller audience.

Overview of My Flight Zone complaint handling

My Flight Zone reviews first appeared on Complaints Board on Nov 27, 2019. The latest review ticket cancellation refund was posted on Nov 27, 2019. My Flight Zone has an average consumer rating of 1 stars from 1 reviews. My Flight Zone has resolved 0 complaints.
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  1. My Flight Zone contacts

  2. My Flight Zone phone numbers
    +61 452 365 24 7
    +61 452 365 24 7
    Click up if you have successfully reached My Flight Zone by calling +61 452 365 24 7 phone number 0 0 users reported that they have successfully reached My Flight Zone by calling +61 452 365 24 7 phone number Click down if you have UNsuccessfully reached My Flight Zone by calling +61 452 365 24 7 phone number 0 0 users reported that they have UNsuccessfully reached My Flight Zone by calling +61 452 365 24 7 phone number
    +61 416 875 875
    +61 416 875 875
    Click up if you have successfully reached My Flight Zone by calling +61 416 875 875 phone number 0 0 users reported that they have successfully reached My Flight Zone by calling +61 416 875 875 phone number Click down if you have UNsuccessfully reached My Flight Zone by calling +61 416 875 875 phone number 0 0 users reported that they have UNsuccessfully reached My Flight Zone by calling +61 416 875 875 phone number
  3. My Flight Zone emails
  4. My Flight Zone address
    No 13, Linden Tree Way, Cranbourne North, 3977, United States
  5. My Flight Zone social media
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